Hybrid and tankless water heaters. Citrus and other salt-free water conditioning and filtration. High-Efficiency Fixtures. Hot Water Recirculation. Electronic and Infrared Leak Detection/Thermal Imaging. Line Location. Video Drain Inspection. Remodeling. Repiping. GasLines. Full Plumbing Service and Repair. Free Estimates.
We stopped using them because they are not prompt. They will not answer their calls. We found it very hard to follow up on work they had done, and needed repaired. They are not available, and don't answer the phone. That is our biggest complaint. We stopped using them because of that. These guys are not available. We like their work, we think they are high quality, but they are not available. F is for people who disappear off the map. I am unhappy with them. I wouldn't want to wait people off. If they want an higher score, they would have to fix their issues. We have been burnt too many times with getting a hold of them. We can't rely on them, and we have to find someone else.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
Imron H.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They replaced my main water valve. These guys are the BEST!!!
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$260
KAREN B.
12/2013
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
He fixed all the problems within the hour; he was on time, professional and courteous. We will have him back next week to flush out our tankless water heater. We've definitely found the best plumber we've ever had.
Description of Work: Craig cleared drains in the bathroom, fixed the toilet which had a flushing problem and cleared a line in the kitchen that had debris and a restricter which made water run at a snails pace. On the latter, we've had 3 other plumbers out to fix this that either said they could not fix it or did not want to get under the sink to attempt it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
H H.
05/2008
5.0
water heater repair
+ -1 more
My water heater failed, due to a tiny pin-hole leak in the flexible copper feed line above it, which allowed water to enter the combustion chimney. I scheduled a replacement appointment. Rod and Craig purchased, delivered and installed a new, replacement unit. They removed the old, broken water heater and installed the new water heater. They also re-strapped the water heater for earthquake stability, re-connected the overflow line and the recirculating line and pump (w/ new copper tubing). They provided all the parts and removed all the old items as well. The work-site was kept clean throughout. The work took just under 5 hours, as expected.
Description of Work: Replaced a 75 gallon residential water heater located in a residential garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
H H.
03/2008
5.0
plumbing
+ -1 more
Blue Island responded quickly. The plumber was on time and he set to work diagnosing the issue. He worked independently without oversight. Checks and diagnosis isolated the issues and replacements were quickly fitted. Disruptions were minimized. The work areas were kept clean and left spotless. The work performed has solved the issue; and met our goals and our expectations.
Description of Work: Our residential potable water system was checked out in four bathrooms, laundry room and a kitchen. Hot water delivery was restored to three showers using new replacement parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
GAYLE S.
04/2005
5.0
plumbing
+ -1 more
MY OVERALL EXPERIENCE WAS EXCELLENT. CRAIG WAS VERY PROMPT, WHICH IS EXTREMELY IMPORTANT TO ME. HE EXPLAINED EXACTLY WHY HE HAD TO REPLACE CERTAIN PIPES. HIS ESTIMATE WAS ACCURATE AND HE DID AN OUTSTANDING JOB AND LEFT EVERYTHING VERY NEAT.
Description of Work: CRAIG FROM BLUE ISLAND PLUMBING REMOVED AN OLD GARBAGE DISPOSAL AND REPLACED IT WITH A NEW ONE IN ADDITION TO REPLACING ALL THE OLD PIPEWORK UNDER THE SINK. HE ALSO PUT IN A NEW FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239.7
Contact information
17150 Newhope St Suite 1104, Fountain Valley, CA 92708
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Home inspection
FAQ
Blue Island Plumbing is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Blue Island Plumbing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Blue Island Plumbing offers free project estimates.
Yes, Blue Island Plumbing offers eco-friendly accreditations.
No, Blue Island Plumbing does not offer a senior discount.
Yes, Blue Island Plumbing offers emergency services.
Yes, Blue Island Plumbing offers warranties.
Blue Island Plumbing offers the following services: Hybrid and tankless water heaters. Citrus and other salt-free water conditioning and filtration. High-Efficiency Fixtures. Hot Water Recirculation. Electronic and Infrared Leak Detection/Thermal Imaging. Line Location. Video Drain Inspection. Remodeling. Repiping. GasLines. Full Plumbing Service and Repair. Free Estimates.
Please ask for details.
Contact information
17150 Newhope St Suite 1104, Fountain Valley, CA 92708