COAST CARPET

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Two months ago I decided to redecorate my whole house, new counter tops, new paint, lighting, some furniture, and new carpet. This was something I had thought about for the last 13 years, since first moving into this house. Due to an illness that evidentually took his life, my husband was not comfortable with any changes, so this project was delayed for 13 years. I planned to have everything coordinated so that when the mess began it would just continue to the end, with no interruption. After shopping every available carpet supplier in Fort Bragg, CA, I was pleased to hired Coast Carpets. Before walking into their place of business, I knew exactly what I wanted, light, organic-looking berber with a padding that would accommodate this carpet being installed on a cement slab. Cindy and Pat, husband and wife owners, were so helpful in not attempting to dissuade me from my choice of a very light carpet. Cindy was very professional in explaining the type of padding they would suggest and why. That produced a lot of confidence and trust. She was able to provide an estimate within 24 hours after Pat measured my house. I had done my homework and knew approximately what the carpet per yard should cost. Coast Carpets' estimate was well within my expectation. I signed a contract with them and provided the 1/2 of total cost as a down payment. A couple of days later, I recieved a call from Cindy informing me that the carpet I ordered, a Mohawk berber, would not be available until later in the year when it would be milled. I went into Coast Carpets and was able to find an alternative that I was as happy with as my first choice. She checked immediately as to it availablity. It was, but a limited amount. Pat calculated that there would be just enough to do the job. The "go ahead" was given. Cindy kept me aprised of the progress of receiving and laying my carpet. I was notified that their carpet layers would begin my job on July 1, 2013, and they would be arriving any time between 7:00 and 8:00 am. I am not a morning person, but if it meant getting my new carpet, so be it. I was up in time. Ted and Dale arrive around 7:30 am and got right to work. Almost immediately I could see these two men were very respectful and considerate. They moved all the furniture out and even made sure that I would have my sleeping arrangements undisturbed. They worked through the days nonstop. It took them 2 1/2 days. They moved the furniture back in and did a couple of unexpect things. First, they put the bed skirt back on the guest bedroom bed. And, secondly, when they were bringing my power recliner back in, in two pieces, Ted notices one of the brackets that holds the back in place was slightly bent. Using his metal work skills, he straightened it to its proper orientation. The reason I am telling you this is because, this chair never quite worked the way it should. When I contacted the seller, Willitis Furniture, I was told it worked like that because of the carpet. Well, with Ted's magic touch, it works perfectly now. Just a little unexpected bonus from the carpet layers. My final review of Cindy and Pat as owners of Coast Carpet and Dale and Ted as carpet layers is that they are good and honest people. I could not be happier with the final product. In fact, it looks better than I had seen it in my head for the last 13 years. I would recommend them for any flooring project.