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Empire Computer

Computer Repair, Computer Sales, Computer Training

About us

Founded in 2001, Empire Computer Service is celebrating 10 years of great IT and customer service in the Sonoma and Napa Valleys! A wide variety of services tailored specifically for small business and individuals are available here.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

PCs, Macs, Laptops, Desktop and Server systems are supported and maintained. Please inquire with any questions you may have about IT systems for your new or existing business. Broadband Internet connection, file and print sharing among multiple computers can quickly be established. Wireless - YES we do that too! Security, jump to our Security section below. SPAM, Spyware, and viruses giving you trouble??? keep reading.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.0
punctuality
4.5
Showing 1-2 of 2 reviews

Barbara and Gene P.
11/2011
5.0
computer repair
  + -1 more
It went as well as Spence said it would.
Description of Work: My laptop's performance over the years had degraded to where it just crawled. I took it to Empire and he kept it overnight. He cleaned it up, installed software that I didn't have and as a result it now performs like it was new. I would take it back to Spence any time I have a problem and we will use him to tune up my wife's PC. He's great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James C.
10/2010
4.0
computer repair
  + -1 more
See above. Don't go without an appointment. Provide as much information as possible to help Spencer get to the problem quickly. Recommend having it all in writing. Bring along any equipment in your system that you may think could be responsible for the problem, i.e. a modem, a printer, external hard drive, etc. It could save you another trip.
Description of Work: Had computer problems. Obtained the name of Empire Computer Svc on Angies List. Took my computer in after making appointment. Spencer Henderson is very busy providing service outside of his office. He had the computer up and running in 15 minutes, charging me only $22.50. After reconnecting the computer another problem reared its ugly head. I called Spencer and was told to bring it in again. He quickly repaired the problem and charged me nothing. I would recommend Spencer dba: Empire Computer Service very highly. Although he's a man of a few words, he knows his computers and gets the job done quickly and stands behind his work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$22.5

    Contact information

    7400 Malone Rd, Forestville, CA 95436

    www.empirecomputerservice.com

    Service hours

    Sunday:
    10:30 AM - 2:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:30 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Empire Computer is currently rated 4.5 overall out of 5.

    Sunday: 10:30 AM - 2:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:30 AM - 2:00 PM

    Empire Computer accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Empire Computer offers free project estimates.
    No, Empire Computer does not offer eco-friendly accreditations.
    No, Empire Computer does not offer a senior discount.
    Yes, Empire Computer offers emergency services.
    Yes, Empire Computer offers warranties.
    Empire Computer offers the following services: PCs, Macs, Laptops, Desktop and Server systems are supported and maintained. Please inquire with any questions you may have about IT systems for your new or existing business. Broadband Internet connection, file and print sharing among multiple computers can quickly be established. Wireless - YES we do that too! Security, jump to our Security section below. SPAM, Spyware, and viruses giving you trouble??? keep reading.

    Contact information

    7400 Malone Rd, Forestville, CA 95436

    www.empirecomputerservice.com

    Service hours

    Sunday:
    10:30 AM - 2:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:30 AM - 2:00 PM