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BitWise Computer Repair & Consulting

Computer Repair, Electronic Gadget Repair, Computer Sales,

About us

BitWise Computer Repair is a full service computer repair shop located in Folsom. We are a locally owned and operated computer repair shop. We can troubleshoot any hardware or software problem. Our specialties include virus removal, spyware removal, operating system repair, hardware upgrades, Macintosh repair, Mac virus removal and custom built computers. We sell new and used desktop PC’s and laptops. If you need a custom built computer for gaming or CAD, we can do it. Our service area is very large spanning Sacramento County, El Dorado County and Placer County. At BitWise Computer Repair we work on all computer brands such as: Apple, Acer, Alienware, ASUS, Compaq, Dell, Fujitsu, Gateway, HP, IBM, and Lenovo. BitWise meets the needs of Folsom, Roseville, Granite Bay, El Dorado Hills, Orangevale and Fair Oaks. For more information regarding what we can do for you check out our Services page or feel free to contact us. We are open seven days a week from 9:00am-6:00pm Monday through Friday and 11:00am-4:00pm on Saturday and Sunday. We also update our News and Tips page with current information about technology. Call for help! – (916) 987-5474

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair Services Our services offer a computer repair solution for any individual or business. In shop services consist of hardware and software diagnostics, repair, upgrades, tune-ups, virus removal data recovery etc. Windows Virus Removal Macintosh Virus Removal Computer Tune-Ups Apple Repair (Macbook, Macbook Pro, iMac, iPhone) New/Used Computers & Laptops House Calls/On Site Service Networking Remote Support Custom PC’s

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-6 of 6 reviews

Dina W.
06/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: Couldn't help me. They said they'd have someone who could, follow-up, but it never happened.

Rating CategoryRating out of 5
quality
3.0
punctuality
3.0


Joe L.
06/2015
1.0
computer repair
  + -1 more
Dropped my computer off on a Tuesday morning. Rob said he would give me a call Wednesday afternoon. Wednesday and no call. Thursday no call. Went in Friday morning to pick it up. Rob couldn't find it. Told him about his lack of a call and he laughed and said it must not have been repaired. He did find and return it. At least he got something right. An hour wasted driving there and back.
Description of Work: Nothing, but his lack of service was very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BitWise Computer Repair & Consulting
Hi [member name removed], your laptop was dropped off Tuesday and I said It would be acouple days to check it out and diagnose what was goind on. I said I would call as soon as the diagnosis was finished and should be within a couple days. You came in Friday morning and your laptop's harware was still being tested. Your laptop couldnt be "found" because it was not on the "finished" shelf, it was still on a workbench. Sorry for any mis understanding.

James N.
07/2014
5.0
computer repair
  + -1 more
BitWise is the best. Rob Barrie has worked on my Mac Book Pro, and my iMac27. I had issues with both computers. His prices are fair. He has outstanding follow-up. I have had to phone several times on some issues (my fault), he was patient and resolved my problems. I highly recommend BitWise.
Description of Work: Worked on a Mac Book Pro, and an iMac27

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mike W.
02/2014
5.0
computer repair, electronic repair
  + 0 more
He gets in remotely from his shop and does most of the repairs. If you have a real problem, like I had a real ugly virus with my desktop and I had to take that in to the store for him. He is probably the most knowledgeable guy I've ever had working on computers. He is not the cheapest guy in town.
Description of Work: I have used BitWise Computer Repair & Consulting. He has done several things for me. He came out to my house to deal with a Wi-Fi problem that I had and he has repaired two of my computers at two times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan J.
11/2012
5.0
computer repair
  + -1 more
From the moment I walked in the first time, until the time I left on the last visit, Rob did what he said he would do, when he said he would do it, at the price he said he would charge. Can't expect any more than that.
Description of Work: I have used Rob's services at least a half-dozen times since he opened shop. He is extremely knowledgable, totally professional, warm, fair and responsive. I have been totally satisfied everytime I go in to have some problem on one of my computers taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jack S.
08/2012
5.0
computer repair
  + -1 more
His prices are reasonable . He is a one mad show who always has time for you. He is very experienced and efficient. In the past he has also built my son a computer.
Description of Work: He repaired my computer remotely. He does not need to come to your house he can fix it from his office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    7700 Folsom-Auburn Rd 125, Folsom, CA 95630

    www.BitWiseComputerRepair.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair,
    Computer Sales,
    Computer Training

    FAQ

    BitWise Computer Repair & Consulting is currently rated 4.7 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    BitWise Computer Repair & Consulting accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, BitWise Computer Repair & Consulting offers free project estimates.
    Yes, BitWise Computer Repair & Consulting offers eco-friendly accreditations.
    No, BitWise Computer Repair & Consulting does not offer a senior discount.
    Yes, BitWise Computer Repair & Consulting offers emergency services.
    Yes, BitWise Computer Repair & Consulting offers warranties.
    BitWise Computer Repair & Consulting offers the following services: Computer Repair Services Our services offer a computer repair solution for any individual or business. In shop services consist of hardware and software diagnostics, repair, upgrades, tune-ups, virus removal data recovery etc. Windows Virus Removal Macintosh Virus Removal Computer Tune-Ups Apple Repair (Macbook, Macbook Pro, iMac, iPhone) New/Used Computers & Laptops House Calls/On Site Service Networking Remote Support Custom PC’s
    Ask for details.

    Contact information

    7700 Folsom-Auburn Rd 125, Folsom, CA 95630

    www.BitWiseComputerRepair.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM