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Tap's Lock & Key

Locksmiths

About us

Tap's Lock & Key is Solano Countys premier mobile locksmith provider. We offer the best rates combined with super-fast response time and excellent customer service. We come to you.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & automotive locksmith.

Services we don't offer

No work on safes.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-8 of 8 reviews

Steve S.
12/2017
5.0
locksmith
  + -1 more
Arrived on time and was done very quickly.
Description of Work: Rekey whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trisha T.
11/2014
5.0
locksmith
  + -1 more
Our toddler learned how to lock doors and locked our master bedroom door. I called 2 locksmiths and choose to go with Tap. He noted that he would be able to come to our house in 1.5 hours and quoted us $69. We realized that we actually used him a year ago when we first moved in. He remembered us as well. He got the job done in about 10-15 minutes.
Description of Work: Changed bedroom lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angelnella F.
09/2014
1.0
locksmith
  + -1 more
I see why Taps reviews are low. He earned that F. Not a person of his word.
Description of Work: Needed lock on front door repaired

Rating CategoryRating out of 5
responsiveness
1.0


Response from Tap's Lock & Key
This review is totally ridiculous. This review needs to be removed asap. A review like this should not even be allowed to be posted. The customer called to have her lock repaired and we set up an appointment. Then she calls back and says I want it replaced. Then she calls back and says she has taken everything off the door.Then she calls again, we miss her call, and she leaves a nasty message. We answered 3 calls from her that day, then missed 1 call from her because we are busy and you leave a nasty message, bad review, and call us unresponsive? We apologize for missing 1 out of your 4 calls in 1 day, but we consider that unfair. You called constantly that day. Also if you leave a nasty message, we will not call back or do business with you. All businesses have busy times, and because we missed 1 phone call, was no reason to leave a disrespectful message and a bad review.

linda P.
08/2014
1.0
locksmith
  + -1 more
I called Taps because it had high ratings on Angies list. I needed help that day but he wouldn't come till the following day. We made an 11 a.m. appointment but later that day I had a scheduling problem so I called him back. At first he said and quot;Oh, I'm glad you called. I forgot all about youand quot;!! We then rescheduled to 1 the next afternoon. By 1:30 he had not arrived so I called back. I got an answering machine that said someone would get back to me soon. By 3 I had given up and called a different place. They came within a half hour and fixed my problem. Why is this business showing glowing reviews an Angies list but then does not even show up for a job or even return a call?
Description of Work: Absolutely NOTHING!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Tap's Lock & Key
Sorry for any inconvenience [Member Name Removed] . We operate a pretty tight schedule. You made an appointment for 11am that day. We had blocked off a window of time between 11am-12pm for your appointment. You cancelled. As a result we lost customers during that period of time. You wanted us to come instead at 1pm the same day. Were you going to keep this appointment? Should we block off another window of time, and risk losing more customers? Should we disrupt other customers schedules to accommodate your change? These are things we had to consider. We make it our priority to take care of our scheduled customers first. We understand things happen, but it would be unfair for another customers schedule to be disrupted because your schedule changed. We try to fit in customers that cancel/reschedule appointments. This is especially difficult if you want us to come the same day. We tried to squeeze you in between appointments, but began to run a little behind, and were unable to make it at 1pm. We truly value your business and apologize for not being able to take care of you that day.

Dino G.
05/2014
5.0
locksmith
  + -1 more
Tap showed up on time. The job was done in about an hour. He was very friendly and offered condolences on the passing of my fiancand eacute;. I would definitely hire him again.
Description of Work: Rekeyed 5 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

George R.
10/2013
5.0
locksmith
  + -1 more
Tap arrived on-time and was very professional and discrete. He asked what I needed done, and provided a third key for just $5, which was very helpful. Normally, he only provides two keys when re-keying locks. It's been six months since he did the work, and all three locks continue to work perfectly. Tap's services are considerably less than other locksmiths in my area (other locksmiths wanted to charge $125 - $165 for re-keying three locks) but the quality is tops. I've since recommended Tap's Lock and Key to a few neighbors and will use him again the next time I need a locksmith.
Description of Work: Re-keyed three locks at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Neal N.
09/2013
5.0
locksmith
  + -1 more
Everything went very smoothly. I recommend Tap for all your locksmith needs. He handled a problem that I did not anticipate with ease. Tap was punctual, professional, and prepared. His price was very reasonable and he gave me some options for choosing which dead bolt to put in. Tap is also a very nice person. I encourage you to support your local small business owner by giving him a call.
Description of Work: Tap re-keyed the house, repaired a lock, re-keyed and put in a dead bolt, and put in a flush bolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joshua O.
10/2012
5.0
locksmith
  + -1 more
I broke the door key to my F150 playing at the park with my daughter. The key wasn't broken off in the door lock, and I couldn't find it at the park, so I had no physical copy of the key to give to the locksmith. Also, since this was my only copy to my truck door, I was locked out. Big bummer. I called around to some companies on Angie's and got some quotes. Tap's was the fastest and cheapest quote I got by far. He was also available the same day! Tap arrived within an hour of my call. He mapped the lock on the car to make two keys using equipment in his van parked at my house. Both of the keys work excellently. He was professional; he was also friendly and casual. I like this combination of qualities in service providers, and really appreciated the overall experience with Tap's Lock and Key.
Description of Work: Formed a new truck door key to replace a broken one and made an extra copy to have on hand as a spare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    324 Arizona St, Fairfield, CA 94533

    www.tapslockandkey.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    Tap's Lock & Key is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Tap's Lock & Key accepts the following forms of payment: Discover,MasterCard,Visa
    No, Tap's Lock & Key does not offer free project estimates.
    No, Tap's Lock & Key does not offer eco-friendly accreditations.
    No, Tap's Lock & Key does not offer a senior discount.
    Yes, Tap's Lock & Key offers emergency services.
    Yes, Tap's Lock & Key offers warranties.
    Tap's Lock & Key offers the following services: Residential, commercial & automotive locksmith.
    No work on safes.

    Contact information

    324 Arizona St, Fairfield, CA 94533

    www.tapslockandkey.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day