Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Gillespie's Abbey Carpet & Floor

Carpet Sales and Installation, Carpet Cleaning, Flooring Sales and Installation,

About us

Gillespie's has been family owned & operated in Fairfield, CA since 1934. Ben & Marcy Gillespie were the original owners until 1975, that's 41 years. Gillespie's is currently owned & operated by the Hoover family. Russ & Charlene, Monte, Craig & Steve. We are celebrating 36 years of ownership this year. Our sales associates are extremely knowledgeable and trained in the most advanced flooring products available on the market today. They have a passion for helping you choose the right products for your home and your family. We are dedicated to helping you maintain not only your warranties but also the beauty of your floors. Our cleaning department offers cleaning for carpets, upholstery, and area rugs as well as tile, stone and grout cleaning. We feature and install the brand names you know and trust, including Alexander Smith, American Showcase, Legendary Beauty, Softique®, Infinity Nylon Carpet Fiber®, Premier Stainmaster®, Mohawk, Shaw, Armstrong, Congoleum, Bruce, Natural Cork, Mullican, Tarkett, Fabrica, Dixie Home and many more. We are fully committed to providing products and services that consistently conform to customer requirements, to deliver them on time, and to maintain a process of continuing quality improvement so as to achieve total customer satisfaction.

Business highlights

90 years of trusted experience

Services we offer

Carpet, Floor & Window Coverings, Countertops, Showers & Tubs, Carpet, Upholstery & Area Rug Cleaning, Tile & Grout Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

assholes O.
12/2015
5.0
carpet cleaners
  + -1 more
Wonderful experience from start to finish. Salesperson was helpful but not pushy. Estimate for the job was done within 3 days. Carpet was ordered and arrived on time. Installers for the carpet were punctual and efficient. Everyone was so helpful and really nice. Something extra special about this company?.. One month after my install a box of cupcakes arrived from a local bakery ?Sweet Spot Bakery in Suisun? as a thank you gift from Gillespie?s with a hand written card. Please support this family owned business, you won?t be sorry! RExceptional Service.
Description of Work: Carpet Sale & Install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Karin D.
06/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Laid laminate flooring in almost whole house. Took up and laid ceramic tile in kitchen and master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Gillespie's Abbey Carpet & Floor
Hello [member name removed], It was a pleasure to do business with you. Thank you for the wonderful review here on Angie's list. We hope you are enjoying your new flooring.

Elizabeth P.
06/2014
4.0
carpet installation, ceramic tile
  + 0 more
unknown
Description of Work: The quote was higher than what we wanted to spend, but they were responsive and quick in getting us the price estimate.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lora P.
05/2014
5.0
carpet installation, ceramic tile
  + 0 more
They are very easy to work with, punctual, and professional. They did a beautiful job. I would use them again. I highly recommend them.
Description of Work: They installed new carpet and tile flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Gillespie's Abbey Carpet & Floor
Hello [Member name removed], It was a pleasure doing business with you. Thanks you for the review here on Angie's list. Hope you are enjoying your new floors.

Terry M.
03/2014
5.0
carpet cleaners, carpet installation, flooring contractor, hardwood floor
  + 2 more
unknown
Description of Work: Cleaned carpet and got out stains that no one else was able to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Heather D.
02/2014
5.0
carpet installation
  + -1 more
Due to a miss labeled sample the carpets were the wrong color. They replaced them all with the correct color promptly.
Description of Work: They replaced all the carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy G.
12/2013
5.0
flooring contractor
  + -1 more
The team arrived on time, with all the necessary tools and got to work immediately. They always told me when they would be leaving or taking breaks. I work from home so I was always available for questions. All the work went very smoothly. They were done on time also. They took away all the stuff that was torn out with nothing left behind. There were a couple of spots that needed some adjustment after the install was complete. They responded promptly to my needs. The adjustments were made within 1-2 days of calling it in. I would happily use them again. Their prices were probably a bit higher than Home Depot, but the whole staff from sales to invoicing is so pleasant and professional to work it. And you get what you pay for I
Description of Work: Installed vinyl flooring (approximately 1400 sq. ft), removed existing ceramic tile and carpet Installed hardwood flooring (approximately 400 sq. ft), removed existing carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Aimee O.
02/2013
5.0
carpet installation
  + -1 more
Very helpful at the store and provided samples to take home to make the final selection. Arrived on time and completed the work as planned. Cleaned up the area nicely afterwards. Good workmanship on the install.
Description of Work: Assisted in carpet selection at the store. Provided in-home estimate. Installed carpeting on stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Gillespie's Abbey Carpet & Floor
Thank you it was a pleasure doing business with you.

Lynne H.
02/2012
5.0
hardwood floor
  + -1 more
They were very good and professional. They were on time and did the job well. I would use them again in the future.
Description of Work: They installed hardwood floors throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Thomas E S.
12/2011
5.0
carpet cleaners
  + -1 more
The work is excellent. I like their promptness and their customer service. The technician is very friendly. They are good at what they do. I would say to use them to friends or family members. I would use them in the future if needed to.
Description of Work: I used the services of Gillespie's Carpet & Upholstery. They cleaned our whole house carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

05/2006
5.0
flooring contractor
  + -1 more
THE WORK THAT WAS DONE ON THE FLOORING WAS VERY GOOD. THEY SHOWED UP EARLY IN THE MORNING AND WORKED ALL DAY UNTIL THE FLOOR WAS FINISHED. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Description of Work: THIS COMPANY LAID THE LINOLEUM AND CARPET IN MY NEWLY REMODELED KITCHEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

CHERI H.
02/2006
5.0
carpet cleaners, floor cleaning
  + 0 more
Ron arrived exactly on time both for the initial visit to give me an estimate and to clean a test section of the tile floor and also on the cleaning appointment day. Ron was exceptionally courteous and professional, finished within the estimated time frame, left everything immaculate, and the results were fantastic. He also gave me some great tips on carpet and tile maintenance. Best of all, he didnt even balk at the prospect of coming back after he made the first of two round-trips of my very steep, narrow, winding, half-mile driveway. I was more than satisfied with both the work and the outcome.
Description of Work: Stripped, restored, and sealed about 500 sq. ft. of ceramic tile floor, as well as steam cleaned carpet in 3 rooms and the stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$581.5

12/2005
5.0
carpet cleaners, carpet installation, flooring contractor, floor cleaning
  + 2 more
Gillespie Flooring are very professional and efficient. We had them out a couple of times to do work for us. We had new tile put in the bathrooms, laundry room, and some carpet laid in our home by Gillespie s and we were pleased. Gillespie s also told us about their floor cleaning service and we decided to take them up on the offer to clean the carpets and the existing tile. The floors turned out beautifully and we were pleased with all the services. Gillespie s came very highly recommended to us, so we used them and are extremely pleased with the company. They do quality installation and outstanding tile cleaning at great prices.
Description of Work: We used Gillespie to install flooring in our home. They also cleaned existing flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Gillespie's Abbey Carpet & Floor
THANK YOU FOR THE WONDERFUL REPORT. WE ARE GREATFUL FOR THE GOOD WORDS. OUR CUSTOMERS ARE THE MOST IMPORTANT ASSET TO OUR COMPANY. DON''T FORGET ABOUT OUR REFERRAL REWARDS PROGRAM. REFER US TO A FRIEND OR FAMILY MEMBER AND WE WILL SEND YOU A STARBUCKS COFFEE CARD. THANKS, MONTE HOOVER, GENERAL MANAGER

DARLA L.
12/2004
5.0
carpet installation
  + -1 more
THE GUYS THAT CAME WERE VERY COURTEOUS AND POLITE. BOTH AREAS LOOK REALLY GREAT.I 'VE BEEN RECEIVING MANY COMPLIMENTS.
Description of Work: I HAD NEW CARPET INSTALLED IN THE LIVING ROOM AND INDOOR/OUTDOOR ON DECK IN BACKYARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    360 Chadbourne Rd, Fairfield, CA 94534

    fairfield.abbeycarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Carpet Cleaning,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Oriental Rug Cleaning,
    Kitchen and Bath Remodeling,
    Window Treatments,
    Upholstery Cleaning,
    Interior Design and Decorating,
    Countertops and Backsplashes

    FAQ

    Gillespie's Abbey Carpet & Floor is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Gillespie's Abbey Carpet & Floor accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Gillespie's Abbey Carpet & Floor offers free project estimates.
    No, Gillespie's Abbey Carpet & Floor does not offer eco-friendly accreditations.
    No, Gillespie's Abbey Carpet & Floor does not offer a senior discount.
    No, Gillespie's Abbey Carpet & Floor does not offer emergency services.
    No, Gillespie's Abbey Carpet & Floor does not offer warranties.
    Gillespie's Abbey Carpet & Floor offers the following services: Carpet, Floor & Window Coverings, Countertops, Showers & Tubs, Carpet, Upholstery & Area Rug Cleaning, Tile & Grout Cleaning

    Contact information

    360 Chadbourne Rd, Fairfield, CA 94534

    fairfield.abbeycarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM