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Geek Squad - Best Buy

Appliance Sales and Installation, Appliance Repair, Stereo and Home Theater Systems,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.4
Showing 1-6 of 6 reviews

Nancy A.
02/2016
5.0
appliance sales
  + -1 more
I bought a new Brother laser printer from Best Buy. I picked it up in the Vacaville location and spoke to the Geek Squad technician there about having a technician come out to set it up. About a week later, the tech. came as scheduled. I received a confirmation reminder call the day before. The tech. did an excellent job setting the printer up for me and testing out its features. He left his card with me so I can contact him with any issues.
Description of Work: Set up new printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

VICTOR Y.
07/2007
4.0
appliance sales
  + -1 more
Best Buy is a place where you will find a good amount of choices when you need new appliances. The prices are about what they are going to be anywhere. Usually the customer service people know what they are talking about or they will help you in any way that you can. Our dryer has held up just fine. We paid a good price for the unit and have no complaints about Best Buy in general.
Description of Work: Best Buy is where we purchased our home's dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$1,200

12/2005
5.0
small appliance repair
  + -1 more
I called Best Buy & they came right out to repair my microwave, which I'd only had for about a month so it was still under warranty. The timer light went out, so they removed the entire master unit & fixed it. It was a great job; they were on time, professional, & quick. I will continue to use Best Buy.
Description of Work: Repaired timer light for microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

12/2005
5.0
appliance repair, appliance sales
  + 0 more
Everyone knows Best Buy, but not everyone knows that they have the best customer service in the business. They easily accommodate the customers wishes. No complications at all. They got the refrigerator out here in a day or so & got it up & running. I had a minor repair done on the crisper & they were good about it. I couldn't have asked for more.
Description of Work: I purchased a new refrigerator from them, & had it delivered & repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

12/2005
5.0
appliance repair
  + -1 more
The first guy I talked to at Best Buy was nice, but he lied to me. He rescheduled the installation of my microwave, dishwasher, & stove, but the second guy I talked to is the one who came out to install my appliances. He was very polite, nice, professional, on time, & courteous. I will always use Best Buy & I've referred them to other people.
Description of Work: I bought a microwave from Best Buy & it's one that goes under the counter. I also bought a stove & dishwasher, so they came out & installed them for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DARLA L.
12/2004
5.0
home theater design
  + -1 more
THE SALESMAN WAS PATIENT AND ANSWERED ALL QUESTIONS SO I COULD UNDERSTAND THE WHOLE PROCESS.
Description of Work: PURCHASED BOSE SOUND SYSTEM.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

    Contact information

    1547 GATEWAY BLVD, Fairfield, CA 94533

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Stereo and Home Theater Systems,
    Appliance Repair - Small,
    TV Sales,
    Computer Sales,
    Computer Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    1547 GATEWAY BLVD, Fairfield, CA 94533

    www.geeksquad.com/repair