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Budget Maid Agency

House Cleaning

About us

Cost is determined by the job.

Business highlights

15 years of trusted experience

Services we offer

House cleaning, remodeling, window washing & car wash, awning, interior, exterior, skylights, vacuum, dust blinds, baseboards, wipe, kitchen and bathrooms, bedrooms, additional & washing dishes.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.519 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
26%
3
5%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-19 of 19 reviews

Cheryl W.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Full house cleaning for my 3 bdrm 2.5 bath home. I contacted Alicia and made an appt. for an employee to come by to give an estimate (time & $$). Sandra arrived on time on both occasions. She did a thorough job, cleaned blinds & window sills, interior windows, baseboards in addition to normal cleaning. The showers doors glistened. Yes, I would recommend again. Price is good for work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert K.
10/2014
5.0
house cleaning
  + -1 more
They did a good job and were nice. I would recommend them to others, however, I did feel their prices were a little high.
Description of Work: I hired them to do some house cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mary T.
08/2014
4.0
house cleaning
  + -1 more
I asked for a DEEP cleaning of the master bathroom and if there was extra time she could move on to other rooms. The maid barely wiped anything in the master bath. The shower was not even touched and still had soap scum on the door. The toilet wasn't cleaned and I don't think she even mopped the floor. Instead she lightly wiped the counter and sink without moving anything. She went on to the bedrooms where she lightly dusted things. She didn't even dust the top shelf of the book cases! The cleaning was very haphazard and basically a waste of time.
Description of Work: Used coupon special and told the maid to start in the bathroom and deep clean as far as she could go in the time given. I expected her to finish the bathroom and maybe a bedroom in the 3 hours. Instead she "cleaned' the entire upstairs. However very few things were actually cleaned. I don't think she even wiped the floor in the bathroom and the toilet was hardly even touched. She lightly dusted easy areas but it was a very poor job.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$60

Virginia B.
06/2014
2.0
house cleaning
  + -1 more
They did say originally that they would come. I called them and they said they would not come to my area. I had to get a refund for the service and that was a hassle.
Description of Work: This was a Big Deal for $65.00 for three man hours of housecleaning.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

$65

Katie B.
03/2014
4.0
house cleaning
  + -1 more
They quoted me $455 when it came time to pay, the way they acted like her boss under quoted which was kinda of weird. So, I gave her extra 20 bucks but I didn't really think that the job they did was that great. She seemed to understand what I asking her to do, it was a little bit of language barrier there. When I came to check the work, it was good but there are some areas that I thought could have been better.
Description of Work: I used the services of Budget Maid Agency. I hired them to deep clean a home that were going to move into, that was filthy and haven't been cleaned in like ten years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$475

Gregory C.
01/2014
1.0
house cleaning
  + -1 more
Scheduled 9 AM appointment and company failed to show or call stating they would be late. Called company and was told employee had arrived but no one answered the door. The doorbell never rang and there was no knock on the door.
Description of Work: I purchased a Big Deal from Budget Maid Agency.
Rating CategoryRating out of 5
$65

Devin A.
01/2014
4.0
house cleaning
  + -1 more
I am a bit picky. They were extremely responsive and were in great contact with me. The cleaning was a B at best. It was clean but I found some corners that were left untouched. Overall they were great.
Description of Work: Full deep clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Harold P.
12/2013
4.0
house cleaning
  + -1 more
They did a good job. I would use them again in the future.
Description of Work: I used Budget Maid Agency Big Deal purchase in October for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Mary C.
08/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: I bought the Big Deal and Angie's List said they would get back to me in 48 hours. They never did. I waited... I got an email from Angie's List and then Angie's List got a hold them. He wasn't happy after Angie's List called them. He talked down to me. He insulted my house keeping even though he'd never been there. I was insulted. He was very condescending. He said "When do you want this?". I said Tuesday. He said "11:30". I said great and he never showed up. I will never use them.
Rating CategoryRating out of 5

Response from Budget Maid Agency
Do not know what happened with this as customer declined to schedule appointment and asked for refund from Angie's list. Statement not factually accurate.

Richard B.
07/2013
5.0
house cleaning
  + -1 more
I think the entire episode went quite well. I have never used a cleaning agency before, so I was and quot;nervous,and quot; as an older, single male and used to and quot;my own wayand quot; with things. I used an introductory coupon which saved me 40-50% for a basic three hours of house cleaning, with the details to be worked out upon arrival. The and quot;lead,and quot; Alicia, arrived (exactly on time) along with the young woman, Laura, who would actually remain to do the work. Everyhitng was gone over prior to the beginning of the work. We agreed to a basic kitchen, hallway, living room, 1 bedroom, 1 bathroom clean-up, which was what I needed most. I got three hours for the special price of $65...about half the normal for the work described. Laura, the young woman who stayed, worked steadily, quietly, and professionally till 12 noon. She was SO quiet that I even checked on her a couple of times! She was cheerful, very pleasant, and hard-working. I did the and quot;inspectionand quot; tour at the end, and was completely satisfied. I am an older bachelor, and it felt good to see my place cleaned so well! Despite my initial trepidation I was just relieved and pleased to be in a CLEAN house! I will definitely keep Budget Maid Service about once or twice a month, and rotate the jobs as I see the need. One and quot;soloand quot; job, for example, will be the refrigerator...which will take some dedicated time, and was not done in the initial overall clean-up (by mutual plan and agreement). I also have a lot of and quot;displayand quot; knick-knacks, etc., which will need special attention by themselves. However, Alicia seems to totally understand what I want, and can be flexible about arranging the the job to get what I want cleaned when I want it...I like that a lot. She is allowing me, as the client, to tell her how I need the work done, instead of just offering a and quot;standardand quot; one-size-fits-all service. I could therefore, recommend Budget Maid to anyone.
Description of Work: Provider did a basic kitchen, LR, BR and 1 Bath cleaning...as requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jeannette K.
06/2013
5.0
house cleaning
  + -1 more
They come and and look and see what you want done and then they give you a price depending upon how often and what you want. I think they are very reasonable. They are on time and they are very thorough. I tell them the particular things that I am concerned about and want to be addressed and they make sure to do those during the time they are here.
Description of Work: Budget Maid Agency comes two weeks a month, every other week to clean my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PORTIA G.
06/2013
4.0
house cleaning
  + -1 more
She was okay. She did not complete the job. I do not know if there was not enough time. I do not know why. The price was good.
Description of Work: I did use Budget Maid Agency for house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Linda S.
05/2013
3.0
house cleaning
  + -1 more
The called to cancel and we received a refund because they do not do work in our area.
Description of Work: We received a refund because they do not do work in our area.
Rating CategoryRating out of 5

Harold P.
05/2013
5.0
house cleaning
  + -1 more
They did a very good job.
Description of Work: Performed house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$65

Jesse K.
01/2013
5.0
house cleaning
  + -1 more
We bought this service as part of the daily deals Angie's List is offering. Unfortunately, the company doesn't provide services in Antelope CA. They did tell us how to get a refund and Angie's List did that really well. But, the bad news is that Angie keeps bugging me for a review! How do you review something you didn't get? You can't! Ok Angie...Are you happy now?
Description of Work: Ooops. Doesn't serve our area
Rating CategoryRating out of 5

martin D.
01/2013
5.0
house cleaning
  + -1 more
Great job. Very good communication and great job cleaning the house. I kept the service and now have them come twice a month.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Raymond T.
09/2012
5.0
house cleaning
  + -1 more
The consultant came and did a walk-through. Explained what would be cleaned and then they set the appointment. Their staff arrived on time and did a super job on my home.
Description of Work: Budget Maid Agency did a great job cleaning my home. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

jeannette S.
07/2012
5.0
house cleaning
  + -1 more
Everything is excellent with them. They are very punctual and even show up early sometimes.
Description of Work: They clean my home for me. The rate is $30/hr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Lynne H.
02/2012
5.0
house cleaning
  + -1 more
I had a coupon for two hours of housecleaning for $49.00. They did a fantastic job! They came in and did what they were suppose to do. I would use them again in the future.
Description of Work: I had Budget Maid come to my home to wash my new wood floors and clean my mirrors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

    Contact information

    3336 N Texas St Suite J #336, Fairfield, CA 94533

    www.budgetmaidagency.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Budget Maid Agency is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Budget Maid Agency accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Budget Maid Agency offers free project estimates.
    No, Budget Maid Agency does not offer eco-friendly accreditations.
    No, Budget Maid Agency does not offer a senior discount.
    No, Budget Maid Agency does not offer emergency services.
    No, Budget Maid Agency does not offer warranties.
    Budget Maid Agency offers the following services: House cleaning, remodeling, window washing & car wash, awning, interior, exterior, skylights, vacuum, dust blinds, baseboards, wipe, kitchen and bathrooms, bedrooms, additional & washing dishes.
    NA

    Contact information

    3336 N Texas St Suite J #336, Fairfield, CA 94533

    www.budgetmaidagency.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM