The Specialists All Natural Carpet Cleaning

Excellent! He showed up when promised, measured the areas to be cleaned, gave me a written estimate of the cost and described the services he would perform. I authorized the work to be done and he completed the job in one hour. All the spots and heavy traffic area wear patterns were eliminated and the carpet looks like it did when it was installed 9 months ago! As instructed, I let the carpet dry for 24 hours before putting wood or metal furniture back on it. It looks great and I will be calling him back in 9 months to a year to do it again.

They were prompt and did a good job. They're knowledgeable and friendly. All around, it was a good experience.

Really easy to work with, good price, and great work. I had them come out to give me an estimate for cleaning the carpet on my home's 2nd floor, as well as a large wool area rug. The owner came out and was able to give me the estimate then do the work the same day, which was really convenient for me. He was also very cautious of my wood floors and furniture, taking extra care to ensure nothing was damaged inadvertently. In the end, my carpets look fantastic and I couldn't be more pleased--highly recommend!

Very professional, meticulous, and diligent. Great Husband and Wife Team. Will definitely use again.

The overall experience was great. James and Joy were on time and very professional. They did the job expertly while explaining the process. They were both very friendly and would rehire them.

James came to our newly purchased, older home, spoke with us about the materials used in the carpet make-up, types of cleaners that work on this particular type of carpet (and cleaners that don't), described what he was going to do and provided an estimated time for completion. We are extremely pleased with this company and WILL hire them again. James was very knowledgeable about his industry and was generous with his time and sharing the information related to this service. He was punctual, professional and friendly. He worked diligently cleaning the carpet and all the rooms looks amazing now! EXCELLENT company - friendly, respectful, and very proficient! Thank you for allowing us the opportunity to provide a review for this company.

Jadies arrived on time, reviewed what we wanted done & gave me an estimate which sewed reasonable. He spent a lot of time working on some very dirty carpet & got it looking almost new again. We were thrilled & would castaway use them again!

James was wonderful. The day I called him for a quote he drove all the way to Roseville that same hour to come give me a quote before I had to go to work. The day James showed up to do our carpets we had already been having an issue with our washing machine being clogged due to a blanket that disintegrated and he offered to help us finish cleaning up before even starting on our carpets. He was friendly, professional, and it is clear that he takes pride in his work. I feel like we got a great deal and great service. We had our carpets cleaned yesterday and today (6/14/13) I got a follow up phone call asking how are carpets and furniture were doing and if we were happy with how everything turned out. I of course said everything was wonderful! I plan to use them again in the future!

I highly recommend the Specialist All Natural Carpet Care. I had my carpets as well as the upholstery on 2 sofas cleaned. James the owner, takes great care to make sure the customer is happy. He is conscientious, very well adept on carpet care, and has all of the top notch equipment, while keeping it green. My carpets have never looked so good. Great Job.

Excellent work. Definitely recommend.

Were courteous and finished the job to my satisfaction.

First off, the communication with James at was perfect. He was perfect. He is very professional and personable. He asked a lot of questions to make sure he understood our needs. I was actually impressed that he was not available for another week! That told me he is good and popular! Other carpet cleaners I have used about been available the next day. (They've also been about half the cost!) James called me the day before to reconfirm the appointment and the day of the appointment to let me know when he would be arriving. His arrival time was very close to the time he promised. Once again, upon arrival he was very professional and personable. He explained my options, especially in regards to the dog stains. I took the option that was a bit more expensive but was more promising. James is certified and well trained in how to handle pet stains. This is one of the reasons I hired him. He got right to work. He took longer than any other carpet cleaner that I have used but once again that proved to me that he was good. The finishing work on the carpet cleaning was great. He "raked" the carpets and made them looked beautiful. The house smells better. Before James came I had even given some thought to getting new carpet. I now know that I can get my carpet cleaned every six months and live with this carpet another few years. This makes me very happy. James also gave me some tips on how to handle occasional pet accidents that happen when my "granddog" visits. So here's what I've learned: * It's okay to wait for an appointment if you want a good carpet cleaner. "The Specialists" is the best! * I'm happy paying more for folks who have taken the time to learn how to handle special stains and problems. The folks at "The Specialists" have done this and were well worth it. Thanks Angie's List. You've saved me again.

Overall, it worked out great. I am please with the way the area rug looks. It looks like a new rug. This furniture looks and smells so much better. It will keep me from having to replace my furniture for awhile.

Showed up on time, professional, timely, very nice and honest

I have recently joined Angie's list and chose The Specialists from that list. I called and talked to James, the owner, about my six year old carpet which has never been cleaned. He happened to have a cancellation so I made an appointment with him to come and see the job. He measured the carpet and gave me an estimate of the work to be done as well as a detailed explanation of what would be done. I told him to go ahead with the work. I did not request that he move heavy furniture to clean under it. The carpet was thoroughly vacuumed and then steam cleaned with special emphasis on a few very dirty spots. James did a very professional and excellent job and even got the worst spots clean in spite of the fact that the carpet was very worn in front of the couch. When he was finished he gave me a pair of booties and had me walk through the house. The carpet looked practically brand new and the house smelled fresh and clean. I was very impressed with James who was very professional throughout the whole process. He takes the time to ask about your concerns and then proceeds to do an excellent job. I happened to get lucky and obviously picked the right company. I will definitely recommend The Specialists to all of my friends and neighbors and James will be back next year to clean my carpet again.

We highly recommend this company. On February 8, 2013 James came and cleaned our carpet in 5 rooms. All done with excellence. On February 15, James and his wife came to clean the tile and seal our grout in several rooms. The service was again performed with excellent results. Our tile and our carpet look brand new!!

I had found this firm on Angie's list, and James came and gave me a price, and agreed to come on the day I requested. He did so, and did a superb job.

They do a great job. I am very happy with them.

We have used them before and we are so happy to see them on Angie's List now. They are a 1000% or 2000% better than another company we have used. The other company was the most expensive work we had done as far as the carpeting and we had to call them twice. We were not satisfied with their service. We didn't have them work on our tile. The specialist after finishing the carpeting work today, we would have them come back to do the tile. We like everything about them. It's cleanest the carpet had ever been. It is the less intrusive any carpet company has ever been here as far as working with us. They are husband and wife team. Their work is excellent. Through the years, we have used many different carpet cleaning companies that we would never have back in our home again. We have referred them to our neighbors and they have used them.

I called for an estimate and later scheduled the cleaning. It was a very good experience.

I was very satisfied with their service.

The first of September, 2012, I found The Specialists on Angie's List and decided to call them, not only because of the good reviews, but I liked the idea of an all natural approach and they said they are experts in pet urine removal. James made arrangements to meet our representative in a few days and gave us an estimate offering us a discount on the deoderizer and sanitizer in addition to the $50 Angie's List discount. His price seemed reasonable and James seemed pleasant and professional so we hired him. After the initial cleaning the carpets looked beautiful, but there were several areas we could still smell urine after the carpets dried. We called James and he arrranged to come out and re-do those areas when he had the time. Again, the carpets looked beautiful, but there was still urine oder in a couple of areas. After several more tries, we were down to one area and finally the mid October treatment took care of it. James was frustrated, of course, but always pleasant and professional. None of us realized in the beginning how extensive the pet urine problem was nor how difficult it would be to remove it. To be fair, I ended up not taking either of the discounts. I know James ended up spending extra time and resources but honored his original quote and did not charge me any extra for it: the MARK OF A TRUE PROFESSIONAL!

James and Joy have been cleaning our carpets and upholstery for years. We have 2 dogs that live indoors and shed constantly. Our carpets still look great because of the thorough job that James does. There are no stains or odors in our carpets. James has and will come on short notice to treat even small accidents on the carpets. We have been planning to replace the carpet with hardwood flooring for 2 years, but as long as our carpets look as good as they do, who knows when that will be! James and Joy are honest, hardworking people who really value their work and their customers. I recommend them to everyone I know if they need carpets or upholstery cleaned.

I called and needed someone right away and he came. His work was very througo. He took care of the oders and stains I could not believe he could get out! I will be calling him next time I need my carpets cleaned for sure!

I called and spoke to James and asked if I could schedule an appt. for him to meet me to give me an estimate for carpet cleaning at the home I have recently purchased. I have not yet moved into the home which is a 45 min. drive for me from where I currently live. We scheduled a tentative time dependent on when he finished a job he would be doing and he agreed to call me about an hour before he finished that job to accommodate me being able to make the drive of 45 min. to meet him on time. On the agreed day he did call to give me notice that so I would be able to meet him. I discovered later that it is not a short drive for him to my new home but there was no hesitancy in him coming to give me an estimate. I had already gotten an estimate from another contractor who was closer in proximity but I wanted to get a comparison estimate. James & Joy were thorough in the walk-through measuring room sizes and noting the badly stained areas. The carpet is all a light beige, kind of oatmeal color, and the family room and stairs leading to the room were blackened from foot traffic of walking from an asphalt driveway onto the stairs and in the room. Additionally there were urine stains from cats and a dog. The carpets in the house appeared never to have been cleaned and stains were never tended to. James cautioned me that he would clean those stairs and family room the best that he could, taking extra care in pre-treating and spending added time in cleaning, but that the carpets probably would still not be completely clean. He and Joy explained the process that they would be using and that they would be using natural products for the cleaning. James' estimate for the work was a little higher than the other estimate I received but I decided that they were the professionals I would choose for the job. They were just more thorough in explaining what they would be doing and asking me if I have had questions. I felt very comfortable with both of them from the git-go. The day of the cleaning appointment, they called to let me know they were on the way. When they arrived they didn't waste any time getting to work. They did an excellent job of prepping for the job, and cleaning carpets and the big sectional sofa. The sofa is in the family room so they had to move it to completely clean the carpet and they set the sofa on styrofoam blocks to lift it up off the carpet. I was so amazed at how clean the carpets came out and I think even James was a little amazed himself. This young couple is very professional and polite and work the entire time they're on the job. I also liked that there was no chemical odor when the job was done. I would highly recommend The Specialists for your carpet cleaning needs. I would hire them again in a heartbeat.