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Horizon Properties

Appraisal Real Estate Service,

About us

Let Horizon Properties Manage For You! Janet S. Regan is a licensed real estate Broker who has been managing properties since 1978. Having worked for three different property management companies before starting Horizon Properties, Janet always felt things could have been done better. Her husband always said she would do it right “down the horizon, when she had her own company.” And so she founded Horizon Properties in 1988 with a passion for customer service and has grown the company slowly and consistently every year since. Janet is a charter member of the Sacramento chapter of NARPM (National Association of Residential Property Managers) and has served in many capacities on the Board of Directors through the years. While she served as President for two separate years she provided free education for the members of the Sacramento chapter and encouraged the members to contribute time and funds to Habitat for Humanity. Janet holds her Master Property Manager designation (MPM) with NARPM, something very few property managers can claim. In addition to NARPM, Janet has served on committees for Commissioner Davi’s Trust Fund Task Force for the California Department of Real Estate in 2006 and 2010 and on the City of Sacramento’s Stakeholder’s Board for the RHIP (Rental Housing Inspection Program) in 2009. With a full-time staff of 14 and two part-time, Horizon Properties is devoted to giving each property we manage our maximum attention! WHERE WE SERVE Horizon Properties manages residential properties within Sacramento County, El Dorado County, Placer County, Yolo County, and Nevada County. We provide professional property management for single family homes, condominiums, townhouses, and duplexes for rent. (We are strictly a residential property management company.) • Market rent evaluation • Far-reaching multimedia advertising campaign for finding quality tenants • Direct deposit into your chosen bank account for your rent proceeds on the 6th of the month • Copies of all bills paid on your behalf ADVANTAGES • No startup fee • No charge for our services until the property is first rented • No charge for any of our inspections, photographs, reports, etc. • Tenant placement fee guaranteed for the term of the initial lease • 90-day No-Questions-Asked Money Back Guarantee • No long-term contract • No mark-up on invoices and absolutely no rebate, kickbacks or “discounts” taken on invoices! FILLING VACANCIES Placing qualified tenants quickly is critical to your bottom line. When a 30-day notice is received, we spring into action and give you: • Immediate notification • Professional recommendation for the current rent amount • A professional FOR RENT sign placed at the property • Your property extensively described with up to 50 photographs on our website • Email notification sent to our waiting list of prospective tenants looking for a property like yours • Comprehensive use of the internet for maximum exposure, including advertising on 31 different websites and posting all ads on Craigslist every other day Every effort is made to minimize the amount of time a property remains vacant. Instead of pre-scheduled showings that are convenient for us, we show our properties when the prospective tenants want to see them. This means showing on weekends, evenings, and even holidays. We take advantage of every opportunity to find the best tenants for you. MAINTENANCE What does Horizon Properties do to keep maintenance costs under control? • We only work with licensed and insured independent contractors. • Your approval is required on all repairs where the estimate is in excess of the limit you set. • Tenants are held responsible for damages they cause. • Emergency maintenance calls are handled by an employee of Horizon Properties 24-hours a day, seven days a week. • Our online Tenant Support page provides maintenances instructions and recommendations to help tena

Business highlights

Emergency services offered
37 years of experience

Services we offer

Tenant vacancy, handle all maintenance issues, inspect the property annually & drive by quarterly., pay the bills, screen applicants

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Showing 1-1 of 1 reviews
Antoine P.
Dec 2022
1.0
Google Review
Inconvenience at its finest. They charge a $10 fee to pay rent online…. but driving fourteen miles to pay rent is completely free. The unit at Del Verde square is old and appliances are 25+ years old. Front exit gate is always broken/inoperable because codes are always changing. There is no maintenance or manager on site. As far as the unit goes, Windows aren’t sealed or weatherstripped properly. Air leaks in and out of the unit due to non winterization of property. Heating and a/c unit doesn’t work properly causing SMUD to charge astronomical rates. Do not house a baby or any elders here. They will be extremely uncomfortable. Don’t be fooled by the cheap rent. It is too good to be true. They are slow to fix maintenance issues but very prompt about rent. These slumlords only concern is getting an good return on their investment even if that means putting you and your children out in the cold. I would stay far away from horizon properties. But If you are interested in moving here please read over the reviews and read the lease twice. once by yourself and again with someone else you trust for better understanding because they will move you into a hole in the wall. ALSO ask to view the property in person. If the answer is No due to covid, or some other lame excuse, then that sums it up right about there.
Response from Horizon Properties

"I see that you were the tenant at a unit at 250 Del Verde Circle and that we started an eviction against you. For the record, paying rent online is always FREE with a checking account. You may also pay your rent in cash at CVS, 7-Eleven and Walgreens. We only manage one unit in this complex. The HOA oversees maintaining the gate and exteriors of the buildings and we have no control over their repairs. This is not an apartment complex and there is no on-site manager or maintenance staff. All the units are individually owned. Lastly, I have confirmed that the HVAC system was fixed and that the vendor noted the system was working well."


Ed R.
Aug 2014
2.0
$100
I don't care for them. Nothing stands out positive and it was not good. They don't seem to be coordinated, you don't know who to call and they don't follow up. I would not recommend them to be a property manager. I'm trying to discontinue their service now.
Response from Horizon Properties

"Managing for you since July 2013 and still managing for you to this day, I can say that we have made significant changes in our procedures based on feedback like this. One example is the CONTACT US page on our web site. Every employee and their function and telephone extension is listed there to make it easy for everyone to know who to contact when they have a problem or a need. Another is that we now send a courtesy email informing clients EVERY TIME there is maintenance being done at their property even when it is below their designated limit. Thank you for your feedback and I hope you have been enjoying these improvements. Janet S. Regan, MPM President"


Elaine G.
Aug 2013
5.0
Yes, I recommend this pro
$100
They got my property ready for rental and did an excellent job showing the property and finding an excellent tenant. I switched to Horizon from another agent and there is no comparison. they are currently managing my rental. My prior agent could not rent my property for 6 months after renovations. After I switched to Horizon they were able to rent the property within three weeks.
Response from Horizon Properties

"Thank you so much for your review. We at Horizon Properties really appreciate when people take the time to post reviews of our performance. Your property was in excellent condition when we took it over, so we could not figure out why it had not rented in six months before you hired us! We have the most aggressive marketing campaign in the area and the best web site, so those things certainly helped to get it rented quickly. Again, thank you for acknowledging our good work. We really appreciate it! Janet S. Regan, MPM President"


Gene S.
Dec 2012
2.0
We have had problems getting repairs done at the home we rent, for over a year now. Some I consider serious. We have to tape over a light switch to prevent accidentally turning it on as there is a short in the light. It was supposedly "fixed" by a handyman sent to repair a minor plumbing problem over a year ago. The "repair" lasted less than a week before blowing another light bulb.  The problem was again reported about year ago during the yearly inspection by  Horizon. Also not repaired is a shower surround coming unglued from the wall, and within the past month we have another electrical short in the dishwasher. A repair person came around and told us it would be reported to Horizon and if we needed to we could use the dishwasher and turn it off before the dry cycle came on (the short is in the switch for air dry). We have had  no communication regarding actual repair/replacement of the dishwasher from Horizon to date.
We have not had very good results in communicating with Horizon. I will echo the reviewer who gave them an "F" in that regard. Sometimes we have to send multiple emails to know that our concerns have at least reached them.
As the other reviewer mentioned, changing our situation would require an expensive move, and a long search to find a suitable rental. Unfortunately it seems this property manager is not interested in helping tenants.
Response from Horizon Properties

"I am very sorry to learn of such poor customer service from my company. Owners often limit what maintenance we can get done at their properties, but this appears to be an internal problem. I will personally review the maintenance records for your property and expedite the repairs. Having a new maintenance coordinator as of June 2013 may prove to be just what we needed. Look for communication this coming week from Bryan and we will take care of you. Again, please accept my apology. Janet S. Regan, MPM President"


Barbara G.
Oct 2012
1.0
$11,600
This firm's staff is unable to follow directions with any consistency. Their communications are often incomplete and confusing. No one is on the same page.
They move slowly as a rule and are unable to grasp the nuances of property management. They cannot relate to renters, nor do they care to. Their grasp of their own technology is limited. Horizon staff are good at making excuses and believe that such excuses are a viable solution for managing tenants.
We had to draw really tight boundaries around the staff to ensure that they respected our requests for timely assistance. We had to document everything as a CYA.
Too bad for all the renters that must depend on companies like this. Too bad that so many people are stuck dealing with PM companies that only work for the owners, leaving the tenants unprotected. The only solution is an expensive move and\or buying a home.
Do not give your business to this company unless you want to spend hours correcting their mistakes and untangling their poor communications.

Gregory L.
Aug 2008
5.0
Yes, I recommend this pro
$100
Everything is going great so far and is on-going. I will provide another report in 12 months as to how our property continues to be taken care of. The cost of $100 is per month for the management services along with a one time (first month rented) fee of half the rent.

Licensing

State Contractor License Requirements

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FAQ

Horizon Properties is currently rated 1.0 overall out of 5.
Yes, Horizon Properties offers free project estimates.
No, Horizon Properties does not offer eco-friendly accreditations.
No, Horizon Properties does not offer a senior discount.
Yes, Horizon Properties offers emergency services.
No, Horizon Properties does not offer warranties.

Contact Information

7844 Madison Ave, # 152, FAIR OAKS, CA 95628

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