Response from HomePRO
Hi (removed member name), this is Matt Stevenson, the owner of HomePRO. I'm sorry you misunderstood my intentions during our estimate at your older rental home. I was not trying to "hard sell" you but was rather trying to help you understand the scope of work that would be required and the safety issues with the large plate glass window. I know you wanted to keep the same glass, but I do not believe that would be possible with the extent of the dry-rot around the large opening. Also, the existing plate glass window, that is at the floor level, does not have tempered safety glass, making it a dangerous situation for your tenants, their children or any guests to your rental home. I know I repeated this several times to you, but I wanted to make sure you understood everything clearly. I would highly encourage you to follow my advice about replacing the un-safe plate glass window for the safety of your tenants and others. Sorry we were not able to give you what you wanted. Best of luck.