Robert was extremely friendly, knowledgeable, helpful and punctual! I can see why he has many regular long-term customers. I'm fairly handy with tools so I think I'll be able install our new garage door opener myself. But if not, I will immediately call Robert and hire him. His fees are reasonable and he definitely knows what he is doing.
Description of Work: Performed a diagnostic check of our malfunctioning garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan K.
07/2015
5.0
garage doors
+ -1 more
Robert was responsive and extremely knowledgable. He had most of the parts with him. He replaced both springs and reinforced a break in the door hardware on the spot. He then determined that the track needed replacing and didnt have that with him. He said he would return the next day to finish the job. He called me the next morning to confirm and showed up as promised. The price was extremely reasonable. He did everything he said he would and more. I would highly recommend him to anyone in need of garage door repair. I will definitely keep his contact information should I ever need garage door repairs again.
Description of Work: My garage door wouldnt open. I checked Angies List and based on the great reviews, I called Robert. He came within 2 hours and knew exactly what the problem was as soon as he got here. I had a broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
DAN & ANGIE R.
07/2015
5.0
garage doors
+ -1 more
garage door springs broke in the morning making door inoperable. Called Robert who promptly scheduled same day early afternoon appointment.. Promptly showed up at appointed time and replaced broken springs. His charges were fair and reasonable. I recommend him and will use him again if necessary.
Description of Work: replaced broken garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Antonia C.
09/2013
5.0
garage doors
+ -1 more
It went great. I called on 9/16 and he came over within 2 hours. He did not have the parts because the doors are quite old and he came back the next day as promised and was prompt. He quickly repaired the doors which made me happy because I was going out of town for awhile and wanted it done before I left. I have used this person over the years and have always been very satisfied with his work and his prices. I have also referred him to others and they have also been very satisfied with both the work and the price.
Description of Work: He repaired 2 of my garage doors. The springs had broken on each one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Judith M.
07/2013
5.0
garage doors
+ -1 more
I called for service and he showed up exactly one hour later as promised. Corrected remote issues, changed battery in external pad, reprogrammed vehicle door opener, and provided annual maintenance, greased rails and appropriate parts, checked door alignment. Armstrong (916-482-3159) has serviced my garage door since 2005. He's honest and direct which I appreciate as I am not the expert.
Description of Work: Fixed remotes, external pad, annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Nadine B.
06/2013
5.0
garage doors
+ -1 more
He came, looked at my door and informed me that he would try to fix it first before replacing the whole door. Which ended up working and it still works great today. He was so nice, I wanted to adopt him, very kind and even came back for a tune up and didn't charge me. I feel as if its not in his DNA to take advantage of people and it just seemed as if he was there to help more than anything!
Description of Work: I backed into my garage door and he came to repair it for me. I thought I needed a whole new garage door and was prepared to pay for it but he informed me that it was unneccessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Theodore B.
04/2013
5.0
garage doors
+ -1 more
He has very fair prices and came on a Sunday to do the job. He really knows what he's doing. He did it quickly and was done in about 2 hours.
Description of Work: Armstrong repaired old garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nikki H.
04/2013
4.0
garage doors
+ -1 more
Robert was a few minutes early which was good. One spring was clearly broken. He said he'd replace the one for $159, or we could replace both for $220. Assuming if one was old enough to break the other would soon follow, I opted for both springs to be replaced. After that was done, the door would not open all the way and there was a weird sound when trying to open it. Robert made it clear that he did not like Genie openers or, it seemed, working on them. However, he did look around and noticed a broken plastic sprocket. When I asked how much it would cost to fix, he said he didn't know but that he would research it and let me know. He called me the next day and told me that the only way to fix the broken plastic piece would be to replace the whole rail. He admitted that he had never done this before and that he would do it for $120.00. I researched reviews for my Genie and found that other consumers had the same problem with that darned plastic sprocket. I did not want to spend that much with the chance the plastic piece would break again so I will be getting a new opener instead.
Description of Work: Broken garage door spring(s) were replaced. The company also looked for the cause of the door still not working properly. It ended up being a broken plastic piece that could only be fixed by replacing the entire rail which would cost another $120.00. I chose not to replace the rail and have yet to replace the opener itself.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$220
audrey A.
03/2013
4.0
garage doors
+ -1 more
I was happy with their work and the garage door is working fine.
Description of Work: They replaced the cables for the garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
James C.
02/2012
5.0
garage doors
+ -1 more
Robert was very responsive and helpful as always and did not try and pressure me into spending more money. Arrive on time and completed the work earlier than expected. I've used him before and he is honest and trustworthy and does very good work. Can't go wrong with him.
Description of Work: Had new garage door opener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
David K.
02/2012
5.0
garage doors
+ -1 more
I contacted Armstrong early on a Monday morning after discovering that I could not open my garage door. The owner, Robert Armstrong, made an appointment with me for early the same afternoon, giving me a one-hour window. He arrived as promised well within the one-hour appointment window, quickly diagnosed the problem as a broken spring, explained my options (simply replace the broken spring, or replace both springs new) and quickly and efficiently replaced the springs. I like that he explained a lot about garage door springs -- how they're rated for a certain number of cycles, how they can be affected by different loads, etc. I also liked that he was quick, responsive, and fixed my problem at a reasonable cost. I'd had the springs replaced by another garage door company about 9 years ago and not only did they not use the correct spring (resulting in premature failure) but they charged me twice as much as Armstrong did. Armstrong has earned my repeat business in the future! Be advised that Armstrong accepts payment only by cash or personal check. This was not a problem for me but could be for someone who wasn't prepared to pay in this manner.
Description of Work: Replaced garage door springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Dianne S.
11/2011
5.0
garage doors
+ -1 more
Overall, it was a great experience. On top of replacing the broken rollers, the Armstrong Door representative noticed that my garage door also was in need of some lubrication. He took care of that, and gave me some information regarding how to maintain things myself in the future. This was my second time working with this company, and the next time that a problem arises, I will definitely be calling them again!
Description of Work: On a Saturday, I noticed some broken rollers on my garage door and called to see if I could schedule an appointment to get them replaced. When I was told that someone could come out to my home that day and do the work, I was elated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Edith B.
10/2011
5.0
garage doors
+ -1 more
It went very well. Mr. Armstrong tried to fix the garage door but said it would be very expensive to replace a specific part. He did not charge us for the service call. We highly recommend this company and will use them again in the future.
Description of Work: GREAT SERVICE ! We called Mr. Armstrong to see if he could fix the garage door opener at a rental house. After checking the opener, he called us and said there was a problem with the circuit board and that we needed a new garage door opener. We did some research and found a good buy on amazon.com. We told Mr. Armstrong that we would call him when we receive the unit and he could install it. In the meantime, we have a friend who offered to install the new garage door opener. When we called Mr. Armstrong to let him know that we would not need his services but to send us a bill for the service call, he said he would NOT charge for the call because he did not fix the door. Obviously, we appreciate very much Mr. Armstrong's decision not to bill us. We will definitely use this company again, should we encounter any problems in our homes.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reid D.
04/2011
5.0
garage doors
+ -1 more
They were absolutely awesome. They were fantastic. I would use their services again in the future.
Description of Work: I used Armstrong Garage Door Service. I last used their services about a month ago. They came out to do the garage repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard L.
10/2010
4.0
garage doors
+ -1 more
Responsive on phone, 45' late for scheduled appointment. The door started sliding back by the next morning, so he had to come back out to re-adjust the springs and now it's working fine.
Description of Work: Had two springs replaced on our double garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$220
Joseph M.
04/2010
5.0
garage doors
+ -1 more
He was prompt and very helpful. He wanted to make sure I understood that a new garage door opener was not required at this time. Since I wanted to upgrade anyway, he gave me plenty of information so I could make a decision on which model I wanted before he gave me a final estimate. I added the request to install the old door opener on the smaller garage door on the day of the install and he was willing to do the additional work that day. He did a thorough clean up and made sure to do a full walkthrough of the remotes and controls for the new opener.
Description of Work: One of the springs on our 2 car garage door broke & the garage door opener was no longer able to open the door. I opted to have the springs replaced, have the door reinforced, install a new, quieter door opener & have the original opener installed on the smaller garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Anand P.
03/2010
5.0
garage doors
+ -1 more
Robert did an excellent job of explaining why there was a problem and recommending a solution. As he set about rectifying the problem, he explained what he was doing every step of the way and in the end offered tips for preventive maintenance. I am very happy with the service and highly recommend Armstrong any service needs related to garage doors
Description of Work: The garage door was having issues opening up all the way and needed to be pushed to open all the way. The services performed included: Lubricating the rails (using grease and spraying lubricant) Reduced spring tension Lubricated hinges and rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
NEUZIL L.
12/2009
5.0
garage doors
+ -1 more
They were very helpful and provided all the information. They were prompt and we would definitely use them again. We chose them because of the reviews that they had in the list.
Description of Work: Armstrong Garage Door Service fixed our broken garage door a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia C.
09/2009
5.0
garage doors
+ -1 more
very prompt service. Arrived as scheduled within 12 hours of phone call, on a Saturaday. Very knowledgeable and professional. We were overcharged by DOORMART previously by 200% and thankful that Robert is honest and reasonable in his charges.
Description of Work: repair garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
NORMAN M.
07/2009
5.0
garage doors
+ -1 more
Robert took that section off of the doors and took them to the shop to take out the old windows and replace with new ones. He returned within 2 hours and put the door panels back together good as new. The job was done quickly and with no problems.
Description of Work: Window design was broken on some of the garage door windows. The door company does not make that design anymore so I had all of the windows replaced. This was 8 windows on the large door and 4 windows on the small door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
douglas B.
06/2009
5.0
garage doors
+ -1 more
Very good experience. Provided estimate over the phone, and then verified in person. He was flexible with the install date - necessary for us due to other construction activity. Cost exactly as quoted, no surprises, completely professional. I got several bids and they were all more or less the same price, but he had the best A.L. recommendation and was easy to work with due to the multiple visits for wiring.
Description of Work: New garage door on owner-contracted new-construction garage, including installing internal wiring before drywall was put on, and opener after drywall was installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
David K.
06/2009
5.0
garage doors
+ -1 more
We contacted Robert after our garage door came out of its tracks, resulting in broken and bent metal parts and a 16-foot wide roll-up residential garage door that was completely non-operational. With all the components that were damaged we feared that a major overhaul was in store, maybe even a new door. Instead, he set about repairing, straightening and readjusting everything. This included making adjustments for the mismatched springs that were installed a few years ago by another repair company. When he was done less than two hours later, the door was as good as new and actually opens and closes more smoothly and quietly than before. He carefully explained everything that he had done, and advised us to contact him if there were any problems. We are very satisified with his work!
Description of Work: Repaired garage door that had become disengaged from tracks, tracks were bent, metal brackets broken, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
MARY H.
01/2009
5.0
garage doors
+ -1 more
Extremely well. This is the best garage door service we have ever had and believe me, we have known many service providers over the years with these doors.
Description of Work: We have very unusual garage doors and they have never worked properly. This company actually fixed the doors so that they not only work properly, but they actually "hum" as they come up instead of grinding! This is a very knowledgeable, competent and personable service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Dianne S.
12/2008
5.0
garage doors
+ -1 more
Terrific experience all around. Excellent flexibility in scheduling appointment, very timely response, and fair price. Re-wiring was secured in a very neat and organized manner, and the new unit's features were fully explained and tested. Very satisfied with the work conducted.
Description of Work: I needed a new garage door opener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
ROBERT M.
07/2008
5.0
garage doors
+ -1 more
Met Robert doing work for my neighbor who was pleased. He gave me est. I shopped doors and he picked up 16' paneled/windowed garage door I selected, installed with keypad remote and inside switch. Change was for looks and he was able to reuse my motor and rails. On time always, pleasant, reasonable pricing. Would definitely use again.
Description of Work: Installed 16' paneled/windowed garage door - door & equipment included in price.
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Service Categories
Garage Doors
FAQ
ARMSTRONG GARAGE DOOR SERVICE is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ARMSTRONG GARAGE DOOR SERVICE accepts the following forms of payment: Check
Yes, ARMSTRONG GARAGE DOOR SERVICE offers free project estimates.
No, ARMSTRONG GARAGE DOOR SERVICE does not offer eco-friendly accreditations.
No, ARMSTRONG GARAGE DOOR SERVICE does not offer a senior discount.
No, ARMSTRONG GARAGE DOOR SERVICE does not offer emergency services.
No, ARMSTRONG GARAGE DOOR SERVICE does not offer warranties.
ARMSTRONG GARAGE DOOR SERVICE offers the following services: EMERGENCY SERVICE. RESIDENTIAL. COMMERCIAL. SPRING AND HARDWARE REPLACEMENT.