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Window Magic Window Cleaning Inc

Window Cleaning, Screen repair, Windows,

About us

Window Magic Window Cleaning, Inc. was established in 1986 with a focus on top quality performance, with commercial and residential window cleaning, screen cleaning as well as power washing, screen repair and gutter cleaning services. Being a family owned and operated business with “humble beginnings”, we realize that satisfied customers are the reason we are successful today. Accordingly, we go to great lengths to maintain prompt, friendly, and affordable service. Window Magic Window Cleaning, Inc. is a proud member of the Better Business Bureau of San Diego & Imperial Counties and is also a proud member of the International Window Cleaning Association.

Business highlights

39 years of trusted experience

Services we offer

Complete window washing services for residential and commercial, cleaning window screens, We now carry a full line of quality window coveings, shutters, blinds and more. Complete screen repair business, including new screens and doors. We carry 3M window film, that comes in many shades, colors,we also carry anti-graffiti film

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$20.00



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
0%
3
11%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Gisela R.
10/2016
5.0
window cleaning
  + -1 more
All services were done professionally, on time and team was courteous.
Description of Work: Cleaned windows inside and outside as well as all the screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Christine H.
02/2016
5.0
screen repair, window cleaning, window treatments
  + 1 more
After describing my needs, it was determined that Window Magic would not be able to perform REPAIRS to my blinds. Otherwise I would have utilized their full window cleaning, screen repairs, and blind replacements. Randi (owner), was extremely congenial and still wanted to see that I was helped, so, she referred me to a service that would clean my mini-blinds and repair the broken ones. I told her how impressed I was with how my needs were important enough to her to refer me to another service. Very professional. I wanted others on Angie's List to know.
Description of Work: Provided referral.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Shelly S.
09/2015
1.0
screen repair, window cleaning, replacement windows
  + 1 more
unknown
Description of Work: I dropped my screens off and was given 2 completion date. |Needless to say they didn't meet either date. |I picked up my screens and had another company come out to the house and re-screen all my windows. |

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Window Magic Window Cleaning Inc
HI [member name removed], I just read your review and feel horrible. We are a small family owned business that strives to give every customer the best possible service. Obviously this was not the experience you had with us. This is more than embarrassing.I don't want to give any excuses as to why we didn't meet the expectations of the proper completion date as you were more than patient with us in giving us two chances already. I wish we could get a do over to show you how we normally conduct business but I know that your work is now done and we no longer have that chance. I just hope that you will accept our sincerest apology, and we take to heart your review and will do every thing we can to have this never happen again.

Martha L. M.
02/2015
5.0
screen repair, window cleaning, replacement windows
  + 1 more
This is the second time we have used Window Magic and were lucky both times to have Tim do the work. He showed up on time, cleaned all the windows and screens.....remembered to relock all the windows....and left no sign that he had been in our home except we could see through our windows again... We were most pleased and will have them back again when we need their service...
Description of Work: Tim cleaned 17 large windows in our 2 story home - he washed them inside and out....took off all the screens, including the sliding screen door, cleaned them and put them back...and cleaned all the tracks...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Paul S.
02/2015
5.0
window cleaning, replacement windows
  + 0 more
They did exactly as they advertised. The windows are clean, as are the screens, and tracks. I was very satisfied with their work.
Description of Work: Cleaned the windows, screens and the tracks they run on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Michele W.
11/2014
5.0
window cleaning, screen repair
  + 0 more
They were very pleasant on the phone. They showed up on time. It cost what was quoted over the phone. The windows look great!
Description of Work: Washed all windows and screens. Cleaned tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charlene R.
10/2014
5.0
window cleaning, screen repair
  + 0 more
Provider did a great job cleaning all of the windows in our two story home. He did not leave residue on the carpet or flooring,
Description of Work: Washed all windows, screens, and tracks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

mark D.
07/2014
5.0
window cleaning
  + -1 more
The job went very well.
Description of Work: Cleaned windows and re-screened where necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$840

Erin S.
01/2014
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa G.
01/2013
5.0
window cleaning
  + -1 more
They took the windows apart. I have alarm screens and they were careful with those. I have a lot of windows and some of them are French panes. It is labor intensive.
Description of Work: Window Magic Window Cleaning cleaned my windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William R.
08/2012
5.0
screen repair, window cleaning
  + 0 more
Window cleaning was fantastic. Windows hadn't been cleaned in over a year, so no easy job. The tech who cleaned windows and took down screens was very courteous and extremely nice. New screens look great and price was very reasonalble.I will definitely use them again. However won't wait so long next time.
Description of Work: Had over twenty windows cleaned and eleven screens replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Denise S.
06/2012
5.0
window cleaning
  + -1 more
I have used their services about three times. They are nice and have done a really good job. I would like to hire the again if they would offer a deal of some sort.
Description of Work: They cleaned my windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michelle A.
06/2012
3.0
window cleaning
  + -1 more
The first time they came to do the work everything was really clean. However, the second time the did no clean the tracks or screens. They did not do as thorough of a job. I was disappointed with the service.
Description of Work: They cleaned all of the windows in my home twice.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

Candace K.
05/2012
5.0
replacement windows, window cleaning
  + 0 more
I was really pleased with them. They aimed to please. They were courteous, perfectionists, and professional. The windows were really dirty and they did a great job. The price was phenomenal. They were also timely. Justin and Keith were the gentleman who came out for the work. Would recommend anyone to use them. I had 3 options, and these were the guys I picked. The owner was also really pleasant and an accommodating.
Description of Work: I had them out to clean several windows and the entire house (3,400sq ft).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Barbra R.
02/2012
3.0
window cleaning
  + -1 more
The workers were lacking a bit in professionalism and seemed inexperienced. They were tattooed and took many smoke breaks during the job. Furthermore, I had to instruct them on how previous workers had treated the windows.
Description of Work: They cleaned the windows.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$275

Response from Window Magic Window Cleaning Inc
Hi, first of all we would like to sincerely apologize for the experience that you had with Window Magic the last time we cleaned your windows. You have entrusted us to clean your windows since 2003, and we so appreciate that you called us back to clean your windows year after year. Unfortunately, we fell far short of your expectations the last time we cleaned your windows. We know that there are many window cleaning companies in San Diego, and we are up to stiff competition. For that reason, we strive to hire only the best of the best of technicians that can project the same quality, integrity and professionalism that we have spent so many years aspiring to. Being a small family owned and operated business since 1986, Steve and I did most of the cleaning ourselves, so we knew everything that was going on in the field. We earned a trusted reputation with our customers that we rely so heavily upon. On our last visit to you, we had our experienced window cleaner, but also had a new technician that had only worked for us for a few months. We did have to let him go the month after he was on the job at your residence for the very things that you described. He lacked the professionalism and experience that we so heavy rely on to keep our wonderful customers happy. Unfortunately, for us and you this left a very bad taste in your mouth for Window Magic Window Cleaning. We do appreciate your taking the time to review us, as this only makes us stronger and more committed to refining and doing all we can to make sure we never get a review like this again. Of course, it saddens me that we have a bad mark on our reputation, but thankfully we can learn from our mistakes. We would love the opportunity to make this up to you and have a second chance to earn your trust back. Thanks again, and please accept our sincerest apology. Randi and Steve Tieken Window Magic Window Cleaning

john J.
02/2012
5.0
window cleaning
  + -1 more
Window Magic arrived on time, its workers were personable, and the windows look beautiful.
Description of Work: They cleaned the windows on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shaun G.
02/2012
5.0
window cleaning
  + -1 more
It went very well. The cleaner arrived and promptly got to work. He was very thorough and informed me that there were a couple windows that he was unable to completely clean due to mineral stains caused by our irrigation system. Very knowledgeable.
Description of Work: We had our windows cleaned (inside and out).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Barbara P.
09/2011
5.0
window cleaning, replacement windows
  + 0 more
Excellent, no don'ts here.
Description of Work: They did a fabulous job washing my filthy windows. I will definitely use them again. They were tidy and when they left there was no residue or mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

carl S.
06/2009
5.0
window cleaning
  + -1 more
They are reliable, professional, and responsive.
Description of Work: They have been cleaning my windows for about 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

    Contact information

    740 Metcalf Ste 19, Escondido, CA 92025

    http://www.windowmagicinc.com/index.html

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Screen repair,
    Windows,
    Window Treatments,
    Window Tinting

    FAQ

    Window Magic Window Cleaning Inc is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Window Magic Window Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Window Magic Window Cleaning Inc offers free project estimates.
    Yes, Window Magic Window Cleaning Inc offers eco-friendly accreditations.
    No, Window Magic Window Cleaning Inc does not offer a senior discount.
    No, Window Magic Window Cleaning Inc does not offer emergency services.
    Yes, Window Magic Window Cleaning Inc offers warranties.
    Window Magic Window Cleaning Inc offers the following services: Complete window washing services for residential and commercial, cleaning window screens, We now carry a full line of quality window coveings, shutters, blinds and more. Complete screen repair business, including new screens and doors. We carry 3M window film, that comes in many shades, colors,we also carry anti-graffiti film

    Contact information

    740 Metcalf Ste 19, Escondido, CA 92025

    http://www.windowmagicinc.com/index.html

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM