Description of Work: Regular maintenance on two water features.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jim L.
07/2015
5.0
swimming pools
 + -1 more
unknown
Description of Work: I had not serviced my pond in over 3 years. There were roots in my pipes that had to be removed. The plumbing was cut open and left by another servicer who could not repair it. I decided to go with Pondology and Shawn who is the owner. He quickly recognized what had to be done. |Shawn redid all the plumbing in my filter system since there were multiple leaks. He was excellent in locating the leaks, had to get extra parts and fixed it over a period of weeks. Now that it is running, I do not have to clean the filter very often.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MARIAN H.
03/2015
5.0
landscaping
 + -1 more
unknown
Description of Work: Cleaned up existing pond from excess plants, serviced motor.
Rating Category
Rating out of 5
quality
5.0
punctuality
4.0
Yes, I recommend this pro
Anne M.
02/2015
5.0
fountains
 + -1 more
The name of the principal is Shawn Ellison. He has also come out July of 2014. I called him because I thought that I would need a very expensive replacement of my filter. Instead, he aid its very minor electrical problem that he fixed within 10 minutes. He charged me his minimal service call plus he also flushed the filters. He did more than I asked for less than I expected. I would call him again in a minute.
Description of Work: He fixed a koi pond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Lori P.
11/2014
5.0
fountains
 + -1 more
.
Description of Work: Fixed two ponds and waterfalls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Katie C.
10/2014
5.0
swimming pools
 + -1 more
unknown
Description of Work: I contacted Shawn from Pondology to put in a large pond/water fall feature in our front yard. He was very professional and gave us several ideas of what we could do to save cost. Such as get large rocks from our property to use in the feature instead of purchasing them. We also had purchased our own pump and pond liner and he was happy to utilize them. Even gave us a credit for the extra liner that we had that he purchased from us. Since the installation he has come out one additional time to add additional plants, change the filter and add fish. We get a ton of compliments on it and are very happy with the installation and with Pondology for doing a fantastic job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Marlene B.
10/2014
5.0
swimming pools
 + -1 more
unknown
Description of Work: Finished the rock top of our pond, after the original builder flaked out. He (Pondology) used the rocks we already had and made the top look very natural; it blended with what was already there. Showed up when he said he would be there and charged a fair price. He also gave us advice on other aspects of our pond. What a pleasant experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Genelle L.
10/2014
1.0
swimming pools
 + -1 more
unknown
Description of Work: I called to schedule an appointment for an overview of our new koi pond and fountain at our new house. The fountain had stopped working so we needed help with that but we also wanted to know basic upkeep of our koi pond. I set the appointment with Shane and he just never showed up. He did not call back either and I even left a message but no response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Response from Pond~ology
Hi [member name removed], I apologize for missing our appointment. No excuses. I hope you were able to get the service and information you requested from another service professional. If you are still needing information regarding your pond I am available and would be more than happy to give you a complimentary consultation. Thank you for your time. -Shawn Ellison
DIANA W.
10/2014
4.0
swimming pools
 + -1 more
unknown
Description of Work: Created a 3/4 ft high sided pond. Installed all pumps and |plumbing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemarie S.
10/2014
5.0
swimming pools
 + -1 more
Shawn is very professional and pleasant to work with!
Description of Work: Shawn completely cleaned the pond and installed a new pump and filtration system and had good ideas on using return water over an existing waterfall. We had problems with the chemical balance and Shawn returned without question to teach and assist in getting the correct chemical balance. He even checked and cleaned the filter, while we were out of town, without charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Mary H.
10/2014
5.0
swimming pools
 + -1 more
unknown
Description of Work: Really professional and great service. Came to look over our non-working pool filter and replaced the pond filter for our waterfall. Started it up and it works perfectly. Water runs down the hillside and is clean and lovely. Had sent an Angie's list question and received a prompt answer, even though he was on vacation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Namcy C.
07/2014
5.0
swimming pools
 + -1 more
It started slowly. The guy is super busy but worth waiting for.
Description of Work: Replaced the pump and clean our fountain and got it working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$200
George W.
05/2014
5.0
landscaping
 + -1 more
We decided to convert our 7 year old pond to pondless for a number of reasons. First, we are expecting our first grandchild and wanted to eliminate the possibility of drowning. Secondly, I no longer wanted to deal with the ongoing maintenance due to algae. Thirdly, we wanted to change the design of the pond as well as the waterfall. Shawn arrived on time, and gave us a bid for the pond conversion. We were impressed with his knowledge and years of working with ponds. After reviewing three bids, we selected Shawn to do the work. We were very happy with how Shawn incorporated our ideas into the design of the new pond. Shawn spent three days converting the pond to pondless. We are very happy with the result.
Description of Work: Converted our small pond with waterfall to pondless.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,654
Anne M.
05/2013
5.0
landscaping, swimming pools
 + 0 more
Our old pond filter had not worked in over a year. The pond itself was overgrown, dank, and filled with muck. The original waterfall was designed poorly and leaked. At our request, Shawn gave us two estimates: one to re-do the plumbing to the filter and repair the original waterfall, and a second to do a less extensive job that didn't involve digging up the yard to lay new pipes or to repair the large waterfall. We chose the less-expensive and -extensive option. Shawn emptied the old pond, even carefully dumping the sludge as I directed on my garden to amend the soil. He brought large buckets to house the mosquito eater fish he carefully saved before draining the pond. He brought in a crew to re-seal the pond, laid new pipes to the redesigned and smaller waterfall, replaced the filter medium as well as adding an extra filter to facilitate maintenance. The job was done within the time specified and the clean-up was efficient. Shawn returned not once but twice to make minor adjustments in the rocks in and around the waterfall to achieve a fall that looks and sounds very natural. He even e-mailed a few weeks later to be sure we were happy with the final result. His craftmanship with rocks is artistic, his service is professional and his follow-up was a delightful reminder of how he takes pride in doing a job right. My vegetable garden also thanks Shawn for the lovely soil amendments.
Description of Work: Shawn rehabilitated our long-neglected and overgrown raised pond and created a new and more efficient waterfall. He upgraded the filter and replaced pipes. He drained, re-sealed and refilled the pond. This was a nasty dirty messy job and it was performed neatly, quickly and with spectacular results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Richard S.
04/2013
5.0
fountains
 + -1 more
Shawn arrived on time and was very courteous. Shawn did a general inspection of my Koi pond and repaired/replaced a float valve that wasn't working properly. The new valve is working great and my pond is doing very well. I will defiinately call on Shawn for any future issues with my pond.
Description of Work: Shawn replaced a pond float valve. The new valve works beautifully.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Len S.
03/2013
5.0
swimming pools
 + -1 more
I had an existing urn fountain in the front of my driveway circle which was broken. I called Pondogy to replace the broken urn. The owner, Shawn, suggested a way to use a fraction of the amount of water that had been circulating previously. I purchased a new urn. Shawn picked it up from the pottery location, retrofitted the inner portion of the urn for water conservation, and installed the new urn on my property. He leveled the urn, hooked up the moter, and made sure the water circulated properly. He and his staff were prompt, courteous, and professional. The owner, Shawn, does high quality work and takes pride in the outcome. I highly recommend Pondology.
Description of Work: Pondology installed an urn fountain in the front of my home in Poway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tracey B.
08/2012
5.0
landscaping
 + -1 more
Great! He got back to me right away and we scheduled a day the following week. Showed up on time and we discussed the scope of the project. Very helpful with a lot of general questions I had. Completed the work that day. It took several hours of manual labor on a hot day. The pond looked great and really cleared up a few days later (normal to take a few days), once everything settled down. He gave tips on maintenance and we discussed a future re-plumbing project I might have him come back and do at a later date.
Description of Work: Had my pond (~400 gallons) completely drained, pressure washed and cleaned out. It had been neglected for a long time. Also had large papyrus plant removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CIndy T.
06/2012
5.0
landscaping
 + -1 more
Shawn is not just a contractor to install and clean out your pond or install a water feature. He is an artist. He takes great pride in his work. It shows. He listens to the customer. He is extremely professional. He responds to your requests as soon as possible. I understand why the previous owners spoke so highly of him. I strongly recommend Pondology for any water feature needs.
Description of Work: We purchased a home with a pondless waterfall in the backyard. We noticed the water start to trickle after running the pump for a few hours. The sellers strongly recommended Shawn Ellison's company, Pondology for maintenance on the pond. We called him last summer to figure out the water issue. Shawn thoroughly cleaned the waterfall and changed the configuration of the rocks in order to have a better flow of water. He spent four hours cleaning and reconfiguring the waterfall. We were so pleased with his work that we called him again this summer to clean out the pond and build up the side of the waterfall. Our dogs were running on the slope and knocking rocks and lots of dirt into the waterfall. His work never ceases to amaze us
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*Contact business to see additional licenses.
Service Categories
Pool Sales Construction and Installation,
Landscaping,
Fountains,
Outdoor Kitchens,
Landscaping - Lighting
FAQ
Pond~ology is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Pond~ology accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Pond~ology does not offer free project estimates.
Pond~ology offers the following services: Pond Service, Spring & Fall Pond Clean Outs, Plant & Fish Sales. Outdoor Landscape Lighting, Outdoor Living, Fire Pits, Rainwater Harvesting Systems