Oly's Pool & Spa Plastering

Pool Remodel Success! In the early fall of 2022 we sought bids to re-plaster our 35 year-old pool, convert to an LED lighting system and replace a cracked skimmer. We wanted to get as far away as possible from the original uncomfortable and ugly PebbleTec coating as practical… and we did! We’re well experienced at doing due diligence on major remodel projects, and our pool was no exception. One company had been highly recommended on NextDoor.com so we invited a bid from them. We found numerous others and invited bids from each. A couple of them were totally out of touch price-wise, so were quickly eliminated. We thoroughly investigated reputations of the others. In the process we learned that, realistically, each of the companies had at least one skeleton in the closet – even years back. The unhappy customer of any business will always be the first to post negative feedback. But some of these vendors had current feedback that was awful. They were eliminated, leaving us just two companies who we thought were serious contenders. And their pricing was within about $1,500 of one another. So we dug further into the fine details of their proposals and selected the firm whose proposal best matched the exact finished product we wanted. That company was Oly’s Pools from Valley Center. It was a good decision. From the first meeting with Robert Thompson of Oly’s we felt that he was a straight-shooter. He did not promise they would start in a couple of weeks and just blow it out; that was unrealistic. He estimated they would be ready to start near the end of January and that’s exactly when the demolition began. Of course, that was in the middle of the wettest winter here in years, so there were unpredictable and unavoidable weather delays through much of February. They had to re-pump the pool numerous times. But, when the weather was good they were here working. Our pool was completed in Late March and we could not be more pleased. Robert did not promise what he could not deliver and delivered what he promised. We chose a plaster product called QuartzScapes Reflections Series, in a medium dark blue with a touch of quartz sparkle. It is beautiful beyond our expectations. When one undertakes a remodeling project of any consequence there a certain expectations: The contractor will show up when promised; they will actually work a full day, not just come for awhile then saunter off to another job; they will be friendly and professional, respectful of your property, and clean up after themselves. And, finally, that the finished product will meet or exceed your expectations. That’s a logical but not always accomplished list with every contractor. We can say unequivocally that Oly’s Pools set a high bar and met all of our expectations. We HIGHLY RECOMMEND them for your pool remodel project as people of integrity and immense skill.

Awesome mark is the best used him before 17 years ago and would use no one else They go above and beyond

I had my pool re-plastered and am not happy with the results. I have called a number of times and have left messages, including speaking with the owner's wife, Cyd and she said they would call me back, but they never did. I have left additional messages with the secretary and still haven't received a call back. I have a 7 year warranty through this company on my pool, and feel the lack of responsiveness and professionalism this company is displaying is very telling of how this company treats their customer's and how they avoid honoring their warranties.

He was excellent. His timeliness was not the best, but the outcome was awesome. It is now the nicest pool I've ever seen.