About us
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.612 Reviews
Showing 1-12 of 12 reviews
Kari A.
06/2016
computer repair
 + -1 moreunknown
Description of Work: My mother, Linda, dropped my Dell Inspiron Laptop off on 10/6/15 at 1034 am. I had my mother call me while she dropped it off so I could explain to the rep what the issue was. I explained to the rep that the power would not come on. The representative, (which was an older gentleman), said to let them dry it out and see if it was something spilled on it. He said it should only take a few hours. I also asked him if my laptop is safe with them. I asked considering they didn't give my mom a ticket or anything showing they are holding it.. After reviewing there website I felt comfortable.I have a print out of there promise and they way they work with the community. I called the rep back at 334 pm the same day. He said that the laptop motherboard was damaged. He asked if the laptop was still under warranty because it would be to expensive to replace the mother board. He said he would be able to save my hard drive. I asked the rep (which was the same older gentleman), if I could come by and get it in a few days after I spoke with my insurance company and Dell to see if they would be willing to replace the laptop. Dell said my warranty was already up. I also reached out to Direct TV since I have a warranty on all of my electronics. Direct Tv said to put in a support ticket and they would address the situation. A few days later we went to retrieve the laptop - they said they didn't have it. I went over in detail with them on the circumstances above. My life is in that laptop. He asked us for a support ticket which was NEVER issued to my mother. I have proof that they had my laptop. I thought I would give Angies list a chance to resolve this before I go to the police. I have all witnesses and phone call lists with proof of when I spoke with them. I built my business with that laptop. There is so much on there that isn't replaceable. I swear on the Lord, Jesus Christ, and Bible that this statement is true and correct. I have went in there office, called and had my mother go up there multiple times. They are telling me they NEVER had the laptop. I paid a lot of money for my laptop, but more importantly my company and business, taxes, etc is on there. I only want my laptop back.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Mary L.
09/2015
computer repair
 + -1 moreunknown
Description of Work: Helped restore functionality of my elderly mother's desktop computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Brian W.
09/2014
computer repair
 + -1 moreunknown
Description of Work: Had wi-fi issues; made a quick diagnostic and found wi-fi was bad. Gave good alternatives
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$25
Eduardo S.
06/2014
computer repair
 + -1 moreBottom line, Laptop fixed for $39. It saved me from having to purchase another one. What could have gone better? Well, I think it could have been fixed sooner (1 day or less) instead of the 4 days it took, if only the receptionist would have allowed me to explain the situation better or spoken with the tech directly when I dropped it off. It took multiple calls back to the office to get it fixed. Once I actually spoke with the tech, the computer was fixed within 30 minutes. You can't beat the price of $39 if they can fix it within 30 minutes. I would definitely use them again.
Description of Work: My laptop stopped connecting to the internet after my last uninstall of Norton. As much as I tried, I was unable to find the fix for this problem on my own, but figured it couldn't be too complicated for someone that knew what they were doing, and it wasn't.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$39
Tom B.
02/2014
computer repair
 + -1 moreSo far, the computer is much improved and has regained its internet speed. I even received a $10 discount as a first time Angie's list customer.
Description of Work: My laptop was having major problems on the internet; very slow, all kinds of pop-ups mostly which were saying I needed to update various software. Dennis cleaned up the computer, ran all updates, cleaned cookies and temporary files, removed unnecessary start up items as well as several utility programs which were causing problems and installed new malware and virus programs.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$118.5
Thomas G.
01/2014
computer repair
 + -1 moreI took my computer to their shop and they quoted me a price of $39.00 if a technician could analyze and repair the problem within 30 minutes. If it should take longer and cost more they would call and let me know. They did precisely what they said they would do and fixed it for $39.00. I was allowed to speak with the tech that worked on my computer and he explained clearly what the problem was and how they had fixed it. My computer now works great and I was very satisfied with their service--I will definitely use them again.
Description of Work: Repaired my computer by resetting the permissions after a virus had been removed
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$39
Mary L.
11/2013
computer repair
 + -1 moreBoth times I called Micromobile to check and correct my elderly mother's computer problems, their service was prompt and courteous. Dennis was patient and kind with my mother. When a problem he fixed one month recurred the next (accidentally triggered by something my mother did to her computer), he suggested an alternative that might keep my mother from repeating the error that shuts down the sound on her speakers. As I live half way around the world, I am especially appreciative of their prompt and kind service and their thoughtful solutions to the situation. I recommend them highly.
Description of Work: Corrected problems with my mother's desktop computer in her home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
JOSEPH S.
09/2013
computer repair
 + -1 moreI took my desktop computer in to Micromobile Computing in Escondido and explained the problems I was having to them. I left the computer with them and they ran all kinds of diagnostic software through it and could not come up with a reason for why it was not recognizing the administrator. They even tried to by pass the administrator, and that would not work. The conclusion was finally reached that a portion of the hard drive had been corrupted and that it needed to be replaced. They gave me several options and I choose to have them place a new 250 GB hard drive and reload the Windows 7 operating system. Luckily all of the documents and pictures were able to be backed up from the old drive. Yes, I did have them backed up in a couple of other ways. I took the computer home and proceeded to reinstall all of my programs. After a couple of days of reinstalling programs, I required another program to be reinstalled from a CD. All of sudden the DVD/CD player would not work. I tried serveral things including removing and reinstalling the driver, since I received a message that it was corrupted. Nothing I did worked. I called Micromobile and they suggested I bring the computer back in. They spent almost two hours on it and finally figured out that there was a registry error that could be corrected by running a piece of software. They did this and the problem was corrected and the drive worked perfectly. There was no additional charge for this follow up work. It has been over a week and the computer continues to operate normally. I have used Micromobile Computing since 1996 and have always found them to an excellent at diagnosing and repairing computers at a fair price. They took care of the seven computers in my dental office over the years, and have worked on my home computers, when needed every couple of years. I have found Micromobile Computing to be very knowledgeable, honest, and have high integrity as a business. I have always gotten what I paid for and been very pleased with the outcome. I recommend them highly.
Description of Work: Repaired my Dell computer. The operating system was behaving badly and would not recognize me as the administrator. More and more programs would not respond properly.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$183
JOE M.
02/2012
computer repair
 + -1 moreThey were very good. It is difficult for me to lift my macintosh so it was very convenient that they were able to come to my home.
Description of Work: They came to my home to fix my computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$124
JOE M.
02/2012
computer repair
 + -1 moreHe was knowledgeable, quiet, and did a good job.
Description of Work: He set up my internet service on my Mac and installed virus protection on my PC.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$129
JOE M.
11/2009
computer repair
 + -1 moreHe corrected that, but the computer needs to go in for an overhaul.
Description of Work: They fixed the computer so, by using the keyboard. Something wouldn't pop up on the monitor.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
LINDA G.
09/2006
computer repair
 + -1 moreThey were always professional, on time, fast and don't try to sell you items you don't need. They don't geekspeak but explain to you what the problem is. I highly recommended them to others who were happy with their work.
Description of Work: I have used this company for both home and work. They installed a new CD Drive, determined other problems, and also set up the office for wireless network. I have both dropped off computers and had them come to the office for service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$240
Contact information
333 N CEDAR ST, Escondido, CA 92025
www.micro-mobile.comService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
8:00 AM - 3:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
MICROMOBILE INC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 3:00 PM
MICROMOBILE INC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, MICROMOBILE INC does not offer free project estimates.
No, MICROMOBILE INC does not offer eco-friendly accreditations.
No, MICROMOBILE INC does not offer a senior discount.
Yes, MICROMOBILE INC offers emergency services.
Yes, MICROMOBILE INC offers warranties.
MICROMOBILE INC offers the following services: ON-SITE COMPUTER SERVICE, CARRY-IN COMPUTER SERVICE, VIRUS/REMOVAL AND PREVENTION, PRINTER REPAIR SERVICE, NETWORK SERVICES, DATA RECOVERY SERVICE, PICKUP & DELIVERY, REMOTE EXPRESS, GAME CONSOLE REPAIR, GAME CONSOLE AND IPOD REPAIRS.
Contact information
333 N CEDAR ST, Escondido, CA 92025
www.micro-mobile.comService hours
Monday:
8:00 AM - 5:30 PMTuesday:
8:00 AM - 5:30 PMWednesday:
8:00 AM - 5:30 PMThursday:
8:00 AM - 5:30 PMFriday:
8:00 AM - 5:30 PMSaturday:
8:00 AM - 3:00 PM