GOODMAN ELECTRIC & LIGHTING SERVICES

I hate writing bad reviews. I gave this guy multiple chances to make good on the work, and he did not follow up. I had the parts for everything on site, except for the can light, which was a last minute addition. I made a list of the things to do, and referenced the make and style of each item on the list, so there wouldn't be any confusion as to what went where. I wasn't able to be on site, so I had a friend there to let him into the house for the work. The good: He arrived as scheduled on 6/14. He was on time. He worked efficiently, spoke with me by phone several times during the process. The lights work. The bad: 1. He left a mess. The old fixtures were left piled on the hardwood floor next to my dining room table. Not even a piece of cardboard put down to protect the floors. Random screws, bits of plastic, wiring caps, etc., were left where they fell, in every room he was in. 2. He didn't pay attention to the details on the list and installed the two lighting fixtures in the wrong place. The light for the front entry hall ended up in the bathroom hallway, and the light for the bathroom hallway now graces my front entry. When I called him afterwards to discuss the issue, he asked if the lights worked (which they did), and then became dismissive and tried to blame the person who was at my house for the install, even though the written list of instructions specified make, model and color of light for each location. 3. The ceiling fan installation was horribly botched. The dimmer and timer functions did not work on the light. I did mention those to Randy when I spoke with him on the phone originally, when I was talking with him about the lights being installed in the wrong locations. He maintained that it was not his problem, and was probably a function not supported by my fan (in spite of the book and the box stating that model had those functions). He grudgingly agreed to troubleshoot it when he came out to swap the lights (which he never did). I ended up having to call another electrician out for an unrelated issue, and had him address the issues from the Goodman Electric install. When the other electrician took the various lights down to swap them, he asked me who had done the install, and if I had paid for it, because it was sloppy work. He had no skin in the game, and there was no benefit to him to bad-mouth anyone, I didn't even share names. There were loose (as in not attached to anything) screws in the housing on one of the lights and the ceiling fan, screws were stripped in two of the three fixtures, the mounting plate on the ceiling fan was bent, it was not properly secured to prevent the fan from rocking at higher speeds, and the mechanism that controls the dimmer and timer function was damaged. So, either these were items that were damaged and/or defective when the fan was unboxed, or they were damaged during the installation. So either I was not informed that the item I purchased was damaged when it was unboxed, and it was installed anyway (which is uncool), or it was mishandled during installation, damaging a $350 ceiling fan. I ended up purchasing a replacement ceiling fan (same make and model), which was installed by someone else, and amazingly enough the "nonexistent" led dimming and timer functions now work. Based on the findings by the other electrician subsequent to the original install, and the company's response, I think even less of them than before. Granted, the initial job was a small one, but it was a good test. I have since spent several thousand dollars re-wiring my garage and upgrading my exterior lighting, and had I been happy with this test job there would have been a lot more work in the pipeline.