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Prime Gardens Inc

Lawn Irrigation, Landscaping, Pavers and Hardscaping,

About us

Prime Gardens is an award winning landscape designer/ builders specializing in bringing our clients best outdoor construction experience possible. We take pride in design, installation, quality of our work and the courtesy customer service. Our experienced and professional crew will help put your worries to rest by completing every job on time and making sure it is done right. We strive to make your project a pleasant experience from start to finish by paying close attention to the smallest details and being accessible throughout the job so you constantly have peace of mind. Regardless of the size of the project, your success depends on a professionally licensed and knowledgeable landscape contractor. Our residential and commercial clients can rely on our coordinated execution, attention to detail and dedication to meeting your deadlines. With materials estimated and scheduled for delivery, underground utilities marked, and routine inspections your project will be completed on time and within budget.

Business highlights

15 years of trusted experience

Services we offer

Landscape/Hardscape Design & Installation, Irrigation Systems, Drip Irrigation, Drought tolerant, Landscape Lighting, Flagstones, Pavers, Concrete, Patios, Pool decks, Driveways, Artificial Turf and Sodding

Services we don't offer

Maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
14%
3
11%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 151-175 of 188 reviews

Cathy L.
02/2015
5.0
irrigation systems
  + -1 more
unknown
Description of Work: The meeting to review our yard was great. Zach has a lot of knowledge and picked up on our style quickly. We loved the design and will be starting the work shortly. So far it has been a great experience and I'm sure the actual work will done the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Prime Gardens Inc
Thank you for your kind words

Corina B.
02/2015
5.0
hardscaping, irrigation systems
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Gardens Inc
Thank you We provided a landscape plan and design

Judy L.
01/2015
5.0
hardscaping, irrigation systems
  + 0 more
unknown
Description of Work: They came to the house, checked out the area in the back of the house and came up with a plan, on paper, for a design layout for drought resistant |plants and landscaping.This was a special for $50 and I felt I got my |value and would work with them again when I am ready to begin.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Gardens Inc
Thank you

Susan L.
01/2015
5.0
hardscaping, irrigation systems
  + 0 more
unknown
Description of Work: I purchased landscape design renderings with quotations and although I have not compared prices for actual landscape job yet I am very pleased with how they provided what I paid for so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Prime Gardens Inc
Thank you, we are glad you were happy with the design

Debbie M.
10/2014
2.0
hardscaping, irrigation systems
  + 0 more
unknown
Description of Work: They lost all the information I originally gave them for the landscape including their drawing. When they came back to do it again, I had to tell the designer the names of plants and design to use and the sketch was so primitive I could have done it.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$50

Response from Prime Gardens Inc
I lost my ipad the day of the original appiontment and contacted the client and set up for a second appiontment so I could do the design on spot with her. We spent over hour and a half on a visual design picture with her input and provided a qoute for the job as well. We never even talked about a sketch and had provided her with samples of the visual design in the begining so that client would know what to expect. Thank you Ali

Alexis K.
10/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Prime Gardens Inc
Thank you

Alison D.
10/2014
5.0
landscaping, irrigation systems
  + 0 more
.
Description of Work: They took out a section of vines along the front walk of our house and replaced it with sod. It looks so much better now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Gardens Inc
Thank you for the review

Alison D.
10/2014
5.0
irrigation systems
  + -1 more
/
Description of Work: They retrofitted our sprinkler to work better for watering grass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from Prime Gardens Inc
Thank you for the review

brian F.
09/2014
4.0
irrigation systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Prime Gardens Inc
Thank you for the review

Diane S.
09/2014
3.0
irrigation systems
  + -1 more
unknown
Description of Work: I bought a deal for $49 for a comprehensive sprinkler tune-up. It was ok.
Rating CategoryRating out of 5

Response from Prime Gardens Inc
Thank you for your review. Everything went ok and we even fixed few broken sprinklers.

David A.
09/2014
4.0
irrigation systems
  + -1 more
unknown
Description of Work: Replace sprinkles

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Matthew M.
09/2014
5.0
irrigation systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Gardens Inc
Thank you for your review, we appreciate it very much.

Marlene G.
08/2014
3.0
lawn service, irrigation systems
  + 0 more
unknown
Description of Work: I was expecting a design plan with visual drawings. What I got was an estimate of what I feel my yard needs. I am un sure I will use this company because of a major mistake. They sent a yard maintainence crew to my house and they trimmed and mowed my yard and in the process scared my daughter. In the weeks since I am still readjusting my sprinklers! Basically, I feel I did not get what I thought I purchased from Angie's list.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Prime Gardens Inc
Sorry about your bad experience. We did send our maintenance crew there by mistake and we are terribly sorry about that and you accepted all our apologies for. We had a walk around talked about the design and the quote after this incident. We did try to contact the customer after sending the requested estimate to get her input on the options available for the visual design and was told she would get back to us when she is ready and still have not heard from her. We have had the initial draft ready and just need to go over the different options so we could have implement them in the design. We have tried numerous times to get a hold of the customer so we can either finish and deliver the design or issue a refund for it but customer is unresponsive again.

BEVRA H.
08/2014
5.0
landscaping, irrigation systems
  + 0 more
.
Description of Work: Prime Gardens, formerly Neighborhood Gardeners, have worked at my home for the past 4 months. They did a redesign of parts of the yard/garden, which looks beautiful. They also restored the sprinkler system and installed a new control box. Some plants they chose were unavailable in the Spring: they were planted recently when available, as promised. Prime Gardens also constructed a new wooden fence, which looks good. Subsequent to these improvements/installations, I hired them for weekly upkeep gardening and that has also been very good. In my opinion, this is an outstanding group and I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Gardens Inc
Thank you for your kind words

Darren B.
08/2014
5.0
irrigation systems
  + -1 more
It went great!
Description of Work: They checked all of the sprinklers and pipes and were able to find numerous issues. They asked me before hand if I wanted the work done and then did an incredible job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Prime Gardens Inc
Thank you for your kind words.

Donna B.
08/2014
2.0
irrigation systems
  + -1 more
unknown
Description of Work: Reschedule 3 times on the day they were to arrive (first was 8am), then when they didn't show up, I called they said "sorry" will be there before noon, then it was at 2, then they finally arrived at 3pm, then spent only 15 minutes at the house, tried to charge $25 for the one $3 sprinkler head they suggested changing that was functioning perfectly. I said no, then they said they would do it for free, but did not leave me the old head (did they need it for another job?), and the new one sprayed everywhere, had to get a neighbor to come help fix that one. I would not use them again. I thought a comprehensive sprinkler service would provide me some detail about how to run the sprinklers and some guidelines as a new homeowner. I was mistaken.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$49

Response from Prime Gardens Inc
Sorry about your experience, The original schedule was between 10 AM and 12 PM and we called and let the client know at 11 AM we were going arrive later between 2 and 4 pm because we had to make some repairs at the previous appointment. A crew of 3 technicians and 1 supervisor spend over 2 minutes performing a comprehensive tune-up on the irrigation system which included adjusting sprinkler and cleaning them, checking for leaks and scheduling the timer ad it was advertised in detail on Angie's list and agreed upon. There were many issues with the old sprinkler system including one broken sprinkler that was leaking, we did inform the client about the leak and explained that we charge $25 for labor and parts to change the sprinkler an nozzles with a professorial grade sprinkler and not what you would by for $3 at your local home depot, we also give 1 full year of warranty on all our irrigation system installations. Client insisted that she did want to spend anymore on her system so we did replace the broken sprinkler with a new one and through the old, broken and worthless sprinkler in her trash can. We did a walk around with the client after the tune up and she confirmed everything and also explained how her timer works and also what can be done to improve the system but she did not have the budget. We have contacted the client and explained that we can replace or adjust the sprinkler that we installed if it has gone out of adjustment for any reason under our one year warranty even though she did not pay for it. Regards Prime Gardens

Gloria C.
07/2014
5.0
irrigation systems
  + -1 more
.
Description of Work: Ali was always on time and went out of his way to do whatever I needed and then added some things without raising the cost. My yard looks amazing and I would use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Prime Gardens Inc
Great to hear that you were happy with the end results. We love to make sure our clients are always satisfied with the job done.

Anthony N.
07/2014
4.0
landscaping, irrigation systems
  + 0 more
unknown
Description of Work: Re-sod 300 sq feet. Went well. Very nice work. Good communication and suggestions. | |Changed out sprinkler control valves. So far so good. Seems to be good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Prime Gardens Inc
Thank you for kind words.

Jeff D.
07/2014
5.0
irrigation systems
  + -1 more
See above
Description of Work: Tuned up my sprinklers (adjusted angles, cleaned heads, etc...). He also replaced heads that were over-spraying to adjustable heads for a nominal fee. I was very happy with the service they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Marlene T.
07/2014
5.0
lawn service, irrigation systems
  + 0 more
.
Description of Work: Repaired and fine-tuned my yard irrigation system. they were very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Evan H.
07/2014
5.0
irrigation systems
  + -1 more
Happy with provider
Description of Work: Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

John K.
06/2014
5.0
irrigation systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helga L.
06/2014
4.0
landscaping, irrigation systems
  + 0 more
unknown
Description of Work: Assess sprinkler system - the person who did the assessment was not that great, but his boss seems very competent.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cristina D.
06/2014
5.0
lawn service, irrigation systems
  + 0 more
.
Description of Work: I signed up for the $50 sprinkler tune up. Sam arrived on time and checked my whole system. He replaced a few old sprinkler heads that were spraying everywhere, with new adjustable ones. I thought that might be extra, but no, it was included in the price I already paid. Sam also adjusted my timer which I can never figure out! I was very pleased with the service and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stephanie C.
05/2014
3.0
irrigation systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Prime Gardens Inc
Serviced the irrigation service on 02/18/2014 and that was the last time we had any encounter with [Member name removed]. The service date on review is for 05/27/2014! We have tried several times to contact [Member name removed] to inquire about this review and have not been successful. The ratings are without any rational reason.

Contact information

17915 Ventura Blvd #226, Encino, CA 91316

https://primegardenscorp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
980719
Trade License Locale
State of California
Trade License Authority
Contractors State License Board
Trade License Expiration
01/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping,
Pavers and Hardscaping,
Landscaping - Lighting,
Outdoor Kitchens,
Stone and Gravel,
Lighting,
Patios,
Concrete Pouring and Repair,
Fencing,
Concrete Driveways,
Decks and Porches

FAQ

Prime Gardens Inc is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Prime Gardens Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Prime Gardens Inc offers free project estimates.
Yes, Prime Gardens Inc offers eco-friendly accreditations.
Yes, Prime Gardens Inc offers a 5% senior discount.
No, Prime Gardens Inc does not offer emergency services.
Yes, Prime Gardens Inc offers warranties.
Prime Gardens Inc offers the following services: Landscape/Hardscape Design & Installation, Irrigation Systems, Drip Irrigation, Drought tolerant, Landscape Lighting, Flagstones, Pavers, Concrete, Patios, Pool decks, Driveways, Artificial Turf and Sodding
Maintenance

Contact information

17915 Ventura Blvd #226, Encino, CA 91316

https://primegardenscorp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM