Premium Remodeling Inc. is a family owned and operated home improvement company which provides a wide range of construction and remodeling solutions for residential projects. We provide the critical service of helping homeowners with the expertise needed to build, remodel and maintain their homes. We provide detailed schedules on all major projects, and keep clients updated. We are willing to perform even the smallest task to gain your businesses. We thrive in giving the best customer service possible, we want you to feel like part of the family.
Description of Work: Our initial consultation with Isaac was great. He is professional, personable and easy to talk to. His initial quote to have our fireplace area redone was an outrageous $24k, but we ultimately got him down to $12k. We were extremely excited T that point and then things went downhill. The consultant that came to take measurements wasn't Isaac and the guy had no idea what we had conceptually discussed with Isaac for hours at our first meeting. The guy also showed up more than an hour early. The measurements he ended up taking were all wrong and his CAD design was nothing like what we talked about. We spent the next few weeks trying to correct his designs but the corrections weren't being made. Ultimately, after going back and forth for over a month we fired them. Isaac was very understanding and apologetic, so for that I give customer service a C. I sincerely liked Isaac but the rest of the company needs to be more organized and responsive.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from Premium Remodeling Inc
We would like to address your feeling regarding our business transaction. We understand that you feel that you haven’t gotten the service you wished for. You have signed a contract with us because you trusted our work and spoke to multiple references that have shared their positive experience with premium remodeling inc. We had great difficulty performing this simple project due to the miscommunication between you and your spouse. 3 weeks have past and the design still hasn’t been selected. We also tried to accommodate your schedule as best as possible if you recall we would constantly meet well after normal business hours such as 7 pm and most of the 3-4 hours sessions would not be concluded as you and your spouse had simply different visions about your remodel. In addition we have sent crews twice to your location and nobody was home to allow them to work. We politely agreed that this project was not yet mature for production, and we returned your entire deposit and did not charge for any 3d renderings provided or time spent. We respectfully ask that you reconsider your review, as we completely believe that it is unjust.
Steven S.
01/2016
2.0
woodworking
+ -1 more
unknown
Description of Work: Poor workmanship on tile splash guard behind stove and installation of the stove hood fan and cook top. Also, hall ceiling not completed near bathroom.
Rating Category
Rating out of 5
Yes, I recommend this pro
SYLVIA W.
12/2015
2.0
woodworking
+ -1 more
unknown
Description of Work: They did a good job replacing a very old roof, but promised the world in terms of service and pricing and fell seriously short. While I often was not taken in by their constantly raising the already substantial price, like saying the required-by-code insulation was not included, that one got me for thousands more. They promised the job would be finished in 3 days (probably an exaggeration by a few days), but it took them over 3 weeks. because they didn't work for days at a time.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0
$19
Lee S.
11/2015
1.0
woodworking
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Teresa D.
06/2015
1.0
flooring contractor, landscaping, woodworking
+ 1 more
unknown
Description of Work: I am looking at the coupon that CLEARLY says "FREE in-home mold evaluation." There is some find print that says certain "testing" that is available "may include additional small fee." Do you think $750 is a "small fee?" I don't. All I asked for was an assessment and an estimate. Never got either. I did get a lot of mumbo-jumbo about the mystery mold, but that "report" did not include an estimate for remediating the mold (if it rally exists), or the estimate I asked for to replace the soiled carpet from the spill. The only thing I got from these people was that I gave them a "deposit" of $175, and that was the end of that. One young woman who phoned me DEMANDING the "balance" that I "owed" them said I would get the estimate when I met with them and handed over the money. I can get anyone from Home Depot to COSTCO to come to my home and estimate the cost of replacing carpet and removing mold from the walls if there is any. For what am I being charged $750? Stay away from these smooth-talking fellas.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Response from Premium Remodeling Inc
I would like to respond to the above review left by [Member name removed]. Premium Remodeling, Inc. went above and beyond to try and satisfy [Member name removed] and protect her from the hazardous mold she has in her home. As mentioned in our coupon, Premium Remodeling, Inc. offers a free in-home mold evaluation which we provided to [Member name removed]. After the evaluation was completed it was determinate that there was spores of mold. [Member name removed] decided to further investigate the mold by requesting a mold testing to be performed in several areas to diagnosis exactly what type of hazardous mold was present. After testing is performed it can be determined what type of treatment needs to be done to remediate the mold. [Member name removed] signed contract in the amount of $750.00 for the mold testing. Please note: that all mold testing is performed by a third party, state certified laboratory. On this contract it’s clearly states the services that Premium Remodeling, Inc. will provide. After receiving the lab results of 18 pages, we contacted [Member name removed] immediately due to the fact that the results indicated there was findings of Cladosporium and Myxomycetes++ (toxic mold). We tried to set up an appointment for our specialist to come by and explain the lab results to her however [Member name removed] denied. Premium remodeling Inc. was concerned about her well-being that we informed her that we will email her the lab results even without received the remaining balance due in the amount of $557.00. [Member name removed] promised to send us the balance due via US mail. It takes us by surprise that we were so concerned about her well-being and she audacity to leave a bad review. On top of it still not submit the balance due. In addition, as mentioned above this testing this performed by a third party, therefore we had to issue payment to them for the testing performed at [Member name removed] residence. Premium Remodeling, Inc. provides proper mold remediation and other professional services performed up to California coding. With that being said we cannot replace the carpet knowing that there is toxic mold growing underneath and spreading to the walls with hope that the mold will disappear. Home Depot and/or Costco are able to replace the carpet however not to treat and remove the toxic mold. We hope that [Member name removed] will be more concerned about her health in addition to honoring her word/contract and submitted her balance.
Manuel G.
02/2014
5.0
replacement windows, woodworking, house painters, interior painters
+ 2 more
fantastik company to work with good prices and helped me get a rebate on the windows installed finish the project before completian date Im very happy with the job I would work with them again and highly recommend work with premium remodeling
Description of Work: interior & exterior paint upgrade all windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,900
Benjamin N.
02/2014
5.0
concrete driveways, gutter repair, roofing, woodworking, driveway pavers, foundation repair
+ 4 more
I was looking to upgrade my home for a while now, but was looking for a reliable company to work with. My neighbor had recommended Premium Remodeling Inc after they had worked on her home, and they did and amazing job. This is a great company to work with. They have an excellent team and they are extremely professional. We wanted to replace our cracked driveway because it which was a problem for my elderly mother. We replaced our old broken roof and replaced it with shingles that have a 30- year warranty and even added rain gutters for free! We also fixed the foundation on my home. Thank you for making my house a home.
Description of Work: Foundation rain gutters roof-- replace shingles driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,500
Nancy G.
02/2014
5.0
custom cabinets, electrician, remodeling, home remodeling, asbestos removal
+ 3 more
Since we decided to start the project we understood that we must have a reliable company that we could trust with such a big job. We chose to go with Premium Remodeling Inc after we received several estimates from multiple companies. The project manager assisted us from the beginning; providing us with plans for the extension and even took care of the permit for us. After the permit was approved by the city we started the job immediately. The workers were extremely profession and very consistent. We met with the same workers from the beginning to the end of the project. We knew who we were dealing with, which put us at ease. The foreman was with us daily inspecting the workers and their jobs. We extended our living and bathroom by 500 sq ft, completely remodeled the new bathroom, upgraded our electrical and rewired the entire house. We removed the asbestos from the ceiling and we installed new recess lighting, along with patching of the drywall and complete interior paint throughout the house. I loved working with Premium Remodeling. I felt like I was dealing with family due to their sincerity and patients throughout the entire project. I love the way my home feels now, with the new lighting and extension. This is honestly the best company I've ever worked with.
Description of Work: Asbestos removal, extension for living room and bathroom, complete remodeling of bathroom, ceramic tile installation, drywall patching, interior paint, and upgrade plumbing & electrical
I needed some work done on my house from the roofing to electrical wiring and insulation. We replaced the shingles on the roof, fixed the insulation throughout the house, updated the electrical wiring and panel box, installed drywall with patching and paint all for around $22,000. They were really friendly and sincere. Isaac worked with me on making sure I got the best deal for the dollar. They provided me with great customer service and great quality work. I could call with any number of questions per day and I always got a hold of someone to answer me honestly. I love the work done on my house and the outstanding team at premium remodeling inc.
Description of Work: Fixed my roof and added shingles Upgraded electrical wiring and electrical panel box Insulation Fixed the drywall- patched and painted
Joe came out to give me a free estimate, which was very reasonable. We decided to get a few other estimates. The information and samples provided by Premium Remodeling were the best quality. The project manager met with us whenever necessary, kept in constant contact about the job progress, and provided updates when needed. He and his crew were always willing to answer our inquiries & worked hard to finish the project in a reasonable time period. The kitchen was completely remodeled and looks fantastic! We replaced the kitchen cabinets and countertops and installed ceramic tiles. We also added new double pane windows which compliment our new hardwood floors. Joe even helped us fill out the rebate form to save us additional money on the job. We really enjoyed working with the company and would recommend them to family & friends.
Description of Work: Replaced the kitchen cabinets + countertops, ceramic tiles in kitchen, installed hardwood floors, and upgraded all windows to double pane windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,800
Darcy F.
02/2014
5.0
drywall, interior painters
+ 0 more
My son had come to visit me and said the bathroom smelled like mold. We did our research and stumbled upon Premium Remodeling Inc. They had some great reviews and after speaking to the sweet woman on the phone, they sent Isaac to give me an estimate on the damage. He was the kindest, most sincere, professional young man I have ever met. He guided me through what would be necessary to repair the mold including the new drywall. After speaking to him, my son and I then decided to upgrade my pipelines to copper piping, due to their corrosion resistance. Isaac even helped me pick out the lovely color on the walls. We ended fixing both bathrooms. They raised my shower heads to my specific needs. Overall, the whole process was such a breeze. The crew was extremely organized and friendly and they always made sure to clean up before they left.
Description of Work: I called the company to check for mold. We started with the mold testing and remediation, proceeded to update to copper pipes, replaced the drywall, and paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,670
Jeffrey P.
02/2014
5.0
ceramic tile, flooring contractor, hardwood floor, stucco, home remodeling, house painters, interior painters
+ 5 more
I had held off doing my floors for a while now but I am glad I made the decision to. I enjoy coming home everyday from pulling up to the driveway to walking through my front door. The amazing crew at Premium Remodeling Inc. remodeled the flooring of the entire house for a reasonable cost, which included new Brazilian hardwood floors throughout most of my house and Travertine tile in the kitchen and bathroom. I love the new paint job (interior and exterior) and stucco, it gave my home the updated look I was searching for. I am happy I chose to work with Premium Remodeling, they were orderly and reasonably priced. Everything was taken care of in a reasonable time frame and I was able to show off the new place in time for the holidays. In addition, The project manager was real pleasure to work with. His knowledge, expertise and kind personality are refreshing. He and his team were extremely knowledgeable and passionate about their work.
Description of Work: Premium Remodeling Inc provided me with the following services: Brazilian wood floors throughout the house Travertine tiles for my kitchen and bathroom Interior paint exterior paint and stucco patching
After doing some research we wanted a reliable company with favorable prices. The employees were very friendly, experienced, and comforting. The crew was hard working and considerate to us and our home. My wife and I felt like we were in good hands. They were extremely punctual and orderly. They made sure to keep each area tidy everyday. The staff filled us in on the process as well as any changes. There was frequent communication with the project manager, Isaac, and the crew at Premium Remodeling; all concerns were immediately addressed. Isaac was extremely professional and reassuring. We now have a beautifully remodeled kitchen and flooring (we especially love the our new granite countertops!). Overall we had a wonderful experience with Premium Remodeling Inc and would highly recommend this company to others.
Description of Work: Kitchen including countertops and cabinets hardwood floors
My experience with Premium Remodeling Inc. was amazing; from the estimate to the completed work on our home. My husband and I have spent the last several months remodeling and preparing our house to move into. Over the course of this process we have been fortunate enough to work with excellent professionals. We initially began the process with the paint job which went so smoothly that we decided to continue working with the company. The crew came prepared and on time, their job was clean and very professionally done. Not only were we satisfied with the work on the house, but the customer service was outstanding. I could always count on Nataly and the staff to answer my questions and set up meetings whenever needed. The project manager was especially wonderful, he was always on schedule and delivered all his promises. I would recommend everyone I know to work with the crew at Premium Remodeling. I truly felt like I was working with people who cared for me and had a passion for their work and their clients.
Description of Work: Premium Remodeling Inc. provided me with the following services: Hardwood floors counter tops custom kitchen- cabinets interior paint and bathroom remodeling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43,754
Marissa B.
02/2014
5.0
drywall, roofing, interior painters
+ 1 more
With a leak in our roof we decided to consult a few companies to give us an estimate on the damage. We met with a few remodeling companies, however after meeting with Premium Remodeling, the choice was simple. The price was in our budget range, they gave us a complete outline of the process we would undergo with the roof and the damages caused by the leak, and the confidence that we could really trust them with our business. The leak in the roof had caused mold to grow and spread from the ceiling to studs of the house, which required a change in drywall and to finish off with an interior paint job. The entire process was made extremely simple due to the kind and honest work of our amazing project manager and the Premium Remodeling Inc. team. It was never a bother; they went over everything with us and provided excellent customer service and skilled craftsmanship.
Description of Work: After discovering a leak in our roof we decided to contact Premium Remodeling Inc. to provide us with an estimate. We were pleasantly surprised at the price offered for the roofing. We proceeded working with the company for mold testing & remediation, drywall, and interior paint which was all in our relative budget.
premium remodeling inc , is the best !! i had water damage in my house so my neighbor recommended to go with them , i had to replace my floors, and replace drywall and repaint ,upgraded my counter tops (might as well) i would like to thank nataly and adi for all there help and isaac the project manager , for making this difficult time go so smooth with excellent service, and there expertise it looks amazing ...thank you premium
custom cabinets, countertops, electrician, woodworking, home remodeling
+ 3 more
Wanted to have my kitchen remodeled by Christmas, interviewed numerous other Contractors and Isaac Sastiel from Premium came out sold me right away on his honesty when it came down to the prices. The others didn't add all the necessary things I knew I would need in the end. He was always able to get a hold of by phone, text or email. They were very reliable when it came to having workers at my home on the days they said they would be there and the time. They made sure to put paper/plastic down on my hardwood floors when working and always cleaned up at night before they left. If I had any questions other than needing to call Isaac I knew that Natalie in the office could help me out. She too was very helpful and made sure to call and check up on how things were going on the remodel. I can't really say one bad thing about this company with the work they did for me. They had everything done on time like promised even with a couple delays that are normal in remodeling. I would highly recommend this company and I would make sure to ask for Isaac Sastiel because he was very helpful, honest and reliable. He came through like he promised by Christmas. You hear so much about Contractors in a bad way at times, I wanted to share with you that this Company is well worth your time if your looking for any type of remodeling needs.
Description of Work: Kitchen remodel, counter tops, cabinets, electric
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
vicky P.
02/2014
5.0
custom cabinets, carpet installation, ceramic tile, countertops, electrician, heating & air conditioning/hvac, insulation, plumbing, replacement windows, woodworking, home remodeling, house painters, interior painters, doors
+ 12 more
I want to thank premium remodeling inc for the wonderful service that they have provided me , they walked me thru the stages step by step , with there professional staff from the office and the project managers on the field , everything was done to perfection from the tile installation and the kitchen cabinets ...very professional , best service, premium remodeling finished the complete project two weeks ahead of schedule .. I would recommend premium remodeling inc for your next project
Description of Work: premium remodeling inc provided me with building design , blue prints for an addition of 550 square feet , new roof , new bathrooms , new kitchen cabinets and granite counter tops , new electrical panel , rewire electrical outlets , up grade galvanized plumbing to copper pipes , install new tiles in kitchen floor , bathroom floor and walls , new carpeting in entire house ,interior paint , exterior paint , double Pane windows and sliding doors , new insulation , new A/C unit and air ducts
me and my wife decided to go with premium remodeling inc , because of there outstanding service . we had two other companies come out to give us quotes by far premium remodeling was the most professional !!! best services and great product kitchen cabinets , and the concrete, tile done to perfection .. I would highly recommend going with premium remodeling inc
Description of Work: premium remodeling inc , did the following projects, cabinet refacing , concrete, asbestos removal , install ceramic tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,300
barbra F.
02/2014
5.0
drywall, replacement windows, woodworking, stucco, house painters, interior painters, doors
+ 5 more
great work premium remodeling ,excellent service .. I have upgraded my windows to double Pane , fixed all the cracks on the stucco ,fascia boards and eaves , and repainted the exterior and my bedroom, bathroom and kitchen ... it looks amazing!! my house is beautiful again .....thanks premium remodeling
Description of Work: premium remodeling inc, replaced my windows , sliding door ,stucco work , exterior paint , interior paint , and dry wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,500
Maggie S.
02/2014
5.0
countertops, lighting, plumbing, roofing, woodworking, marble & granite, home remodeling, foundation repair
+ 6 more
A friend of mine referred premium remodeling inc , I have to say it was a pleasure working with such a great company , they walked me thru step by step with my project . The project manager took me to the slab yard to choose counter tops and they provided a 3D design on how my new kitchen would look , we upgraded our lights to recess lights , and repaired my existing foundation , I also had premium remodeling do my roof , and upgrade my plumbing too, they have a wonderful staff always so helpful and willing to go the extra mile
Description of Work: Premium remodeling inc performed the following services: brand new kitchen with granite counter tops , installed 6 recess lights ,upgraded plumbing ,foundation repair ,and partial roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32,876
Ella F.
01/2014
5.0
heating & air conditioning/hvac, insulation, lighting, remodeling, roofing, water heater repair, house painters, interior painters, foundation repair, stamped concrete
+ 8 more
It went smoothly and efficiently. Everybody knew what he was doing, the crew was extremely knowledgeable and punctual. They have very high standards of work ethics and are extra class professionals. I have never met painters who do not do any mess: they are so neat and so accommodating, it is just hard to believe. All the neighbors envy my new driveway and want to remodel with this Company. My house is a model example for every construction company. Looking at the job performed any professional in this business would admit they deserve grade A+. I had many repairs and remodelings in the past and my experience was mostly negative. This time with Premium Remodeling I ENJOYED EVERY MINUTE OF IT! I would highly recommend this Company to everybody who is looking for reliable constructors.
Description of Work: Complete house remodeling. The company provided me with new roof, and solar system including energy efficient equipment, new panel box and rewire house, and new ac heating system, ducts and insulation. Installed all new LED light throughout the entire house. Installed a super charged water heater for my pool (energy efficient). The company painted beautifully the interior and exterior of the house. Also retrofitted and repaired entire foundation of the house and finally installed a beautiful stamped concrete drive way.
I first called them since i had some water damage from an upstairs neighbor, we found out the water damage caused MOLD!! From there we started doing the remediation for the mold and they were so helpful and compassionate. i am 9 months pregnant so i was so stressed out about the mold i needed someone that can understand and they did!! from there we found out the bathroom, kitchen and most of the sub floors have mold. we started with gutting out the kitchen, bathroom and flooring throughout the house, the entire process took us a month and a half which is pretty quick for the amount of work that was performed , they also painted all the rooms and the great room and added some nice crown and base molding. They arrived every morning on time (8-9) they were respectful to my house and my belongings and most of all the projects manager Isaac was such a sweetheart!! i highly recommend them, they have amazing work, quality is exceptional and customer service is one of the best i have ever had experience with.
drywall, hardwood floor, woodworking, home remodeling
+ 2 more
It turned out perfectly. They have great customer service. They are prompt in giving you any response that is needed. They are very friendly people to work with.
Description of Work: They did an entire bathroom. They did drywall, flooring, and baseboards. They put in hardwood flooring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
General Remodeling,
Interior Painting,
Countertops and Backsplashes,
Drywall,
Electrical,
Roofing,
Plumbing,
Ceramic Tile,
Cabinet Making,
Marble and Granite
FAQ
Premium Remodeling Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Premium Remodeling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa