Mr. Handyman Serving Beverly Hills & Hollywood

The initial contact was very good as well as the follow up. He did more than what we asked and we were very pleased.

We called Mr. Handyman when we finally couldn't lock our front door without both of us lifting it up first. Debbie was our sales manager and was always pleasant, and she understood the problem. And -- get this -- we were called back, emailed back, everything. Not the normal flaky handyman/contractor thing. Debbie dispatched a handyman within a few days named Frank, who was not only courteous and knowledgable, but knew the area, knew how these houses were built, and has done this door-repair work a million times. He repaired the front door, back door, and outside gate within the quote, and it WAS NOT OVER-PRICED AT ALL. We will call this firm again in six months when the doors shift again. Also -- from the time we first contacted Mr. Handyman to the time the work was finished, it was five days. Debbie wanted it to be three. This firm is the opposite of flaky.

They did an excellent job with the bookcases. We had gotten completing bids on those, and found that their price was very reasonable. It depends on who specifically they send, but we have had a majority of positive experiences in using Mr. Handymen. My advise is to ask for the specialist in the area you are needing.

I met the service rep early that morning and did not receive a call until the following day. The message said that they were still working on the bid for the window and would get back to me by the end of the week and no later than the following week. My kitchen countertop install needed to be finished so I had to call another glass company to come out and take care of the broken window for me. They did everything in a very timely manner. I called Mr. Handyman and told them that I no longer needed their services for the window but that I was still interested in getting the bid for the tile installation. The woman who answered the phone took my email address and told me they were still working on it and would email it to me when it was finished. To this day, 09/15/10, I still have not heard ANYTHING from Mr. Handyman. I hired another company to take care of my tile installation. However, I will say that the service rep who came to my home was professional and very pleasant. The approximate price point for the time that might have been spent replacing my window was very high in comparison to what I was charged by the other company. I will not be calling this company again.

It was a little more expensive than what I wanted to pay. They were very professional and very nice. He made a bid on another job.

They showed up on time, with help in a marked van and in uniform. As our house was freshly painted and floored, they paid extra careful attention to that by putting cardboard down in areas they were working. They worked around my home theater installers who were also working at the same time and were courteous to them (Big Ben Mounts, also recommended). When there were issues, they pointed them out, told me an adjusted estimate and did the work. These guys prove "you get what you pay for" and while expensive, the work was top notch. I would not however recommend the franchise serving Burbank. Keep in mind all Mr. Handyman franchise locations are not equal.

The work was done well and the areas left clean. Craig was punctual, polite and efficient. I was pleased to have one person who could deal with both electrical and plumbing problems.

I would love to give these folks a full A rating. They did a great job, they were responsive, on time, the technician was professional and conscientious. He showed up in a neat company van and in uniform. They followed up on my initial inquiry, made a timely appointment, showed up when promised, the technician was prepared, he assessed the work, asked the right questions, got the right materials, did the jobs. They followed up with a call and a response form. What more could you ask? they are simply out of my league. Their hourly rate is simply much much more than I can afford to pay for handyman work. If I had the resources, this outfit would be my first choice. I highly recommend them to anyone who can pay over $100/hr for such labor.

To continue: I didn't know what kind of antenna would cost that much, and I thought perhaps the high quote was to protect themselves as they also would not know what kind of situation they were coming to until they got there. They take your charge card number to "guarantee" the appointment. Their handyman arrived on time. In a few minutes he cut the antenna pole in the back yard and put it in his truck to haul. Then he installed a small antenna and then came in and adjusted the TV for best reception. He removed his shoes on coming in. Said it was standard practice. Very polite. Very happy...whistling while working. He was there perhaps 1 1/2 hours or less. Now TV reception is very much better than before. Wondered if he would charge the whole $400.00 and he did. I tried to learn the value/make/model of the new antenna and best guess is GE for around $35 - 70. Service was fine. No complaints. I have not reported before because I did not realize they would really charge $400.00. I was floored when they did. I think if you normally make $200.00 an hour in your work you can hire these people. THEY ARE NOT FOR US FOLKS WHO MAKE ABOUT $10.00 per hour!!!!!!!!! So NO I would not hire them again. They are too expensive FOR ME. Also...LATER you find out that they contribute to some organizations (in their name of course. I would rather they NOT do that. If I want to contribute to something I will... but THEY get the tax write-off not you.

The handyman that came completed the task quickly and efficiently.

They are very personable, professional and nice. They do very good quality work as well. They are clean and comprehensible, they know what they are doing and have a good sense of what is going on. They follow up and also found the carpenter who is doing the work. Everyone is very professional.

They are very knowledgeable. You tell them your problem and they send the right guy. They are a great service.

The handyman was punctual and courteous. The price, however, is too high. They have a 3 hr minimum which costs over $350!! There were problems, apparently not caused by them, which they came and fixed without extra charges. I probably won't use them again, however, as I have and will continue to have a lot of little jobs, and they just cost way too much.

He is very kind and friendly. We were very happy with the service that they had provided for us, and the price was unbelievable. They way under charged us.

Overall a very negative experience. The guy also admitted to me that he wasn't trained, and had just picked these skills up from watching others.

We got a few different quotes and they were the lowest price. They were good.

Overall, our experience has been excellent. In certain areas, you may be better off calling a specialist, like plumbing or electrical. A specific project, like carpentry, they are very good and reasonably priced. We have been happy with a few of the repairmen which depend on the project.

Every time I use them, it's a wonderful experience. They're not cheap, but they're worth the price. They show up when they're supposed to, and they make sure the job gets done right. I have NEVER been disappointed in the five years that I've been working with them. The office staff is great too -- helpful, friendly and accommodating.

His work has been excellent so far! Manfred has been on time every time and has been a wonderful person to work with. You don't even know he's there.

I asked Mr. Handyman to come out and see if they could do a better job, and they did. My technician was on-time, professional, tidy, courteous, and explained what he thought should be done and how long it would take. It looks so much better than what my original contactor had done and I have a lot more room under the sink to store items. I think it was a good value for the money since these technicians that come in to your home are licensed, bonded, and have background checks. I felt comfortable with the technician in my house, and the quality of work was excellent. I would recommend them, and I will have them back for other work when I need it.

It was my first full renovation so I can not compare to others as my prior projects were comparatively simple. Liza's follow-up 24/7 on emails and calls is remarkable. They did what they could to keep the place tidy however given the magnitude of the job, and tight quarters, that was not always possible.

The employee of Mr. Handyman arrived about 5 minutes early dressed in a sharp uniform. He walked around the house with me as I showed him the 3 doors that were sticking and explained to him what needed to be done for recreating and installing a windowsill that had fallen off our house due to a heavy rainstorm. He explained to me how the pricing would work for his services from the actual time spent at the house to the time he needed to go pick up supplies at the hardware store to install a new windowsill. He planed a couple of doors and figured out that one of the doors needed to be re-hung. He worked very efficiently, and explained to me what he was doing all along the way. I liked that he seemed to know how to do everything that we would ever need done in the house being a professional general contractor. The windowsill installation required some sanding of the plaster inside the windowfram after he had finished and he did the job very professionally, and then left the room spotless after he had re-painted and matched the paint color perfectly around the window to the rest of the wall. I could not be happier. The price seemed a little higher per hour than what I typically pay for repair work, but given how quickly he got these 4 jobs done (in about 3 hours including his trip to the hardware store), I was very happy with the overall value for the work.

He did a very good job. They have different people that come out but the one that I requested came and I have no complaints about him. I would use him in the future but I don?t know if I would use the company because I don?t know if the person they will send out is as good. The quality of the handymen they send out may be variable.

They are great and we love them. We probably spend between $5-10,000 annually with them. We are not homeowners. They are very expensive, but they are worth it. We really, really like the person that they send out. We trust him and he always does a really good job. They really back their work so it anything goes wrong, they are responsible for it. They do a very thorough and good job. They charge $110 per hour; it better be good for that price. Everyone has to make a living and we don't think they charge over what they have to.

The repairs included some welding and electrical work. I can't remember if they did any other work. I was happy with them. They were very responsive. I needed somebody right away. They were very polite and very professional. They came over right away. I didn't have any problems with them. They were a little pricey but other than that they were good.