KEN'S HELPING HANDS

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I'm not sure how I had such a different experience than the 6 other Angie's List reviewers for Ken, but it is hard for me to imagine having a worse experience. If you don't want to read my entire review, here is the summary - things got so bad and infuriating that I sent the movers home early and called my friends to help me finish the move. Here is just a SAMPLING of the issues I encountered with the move. Ken and his helper were over an hour late to the move. They are paid hourly, and they worked like they were going to milk the move for all the time they could get. The first trip they made from the house to the moving truck included nothing but a small carry-on bag. The mover extended the handle of the bag, and pulled the bag behind him to the truck like he was walking through the airport. It was at this point that I knew things were going to be slow and inefficient. We moved stuff along side of the movers, and we were always carrying more to the truck than the movers were. Ken brought supplies such as string and scissors, and he kept them in a box in his car. Every time he needed to tie something, he walked to the car, got his box, came back to the truck, tied whatever he need to, packed-up the box of supplies, and walked back to his car to put them away. He did this EACH AND EVERY TIME he needed string. It was slow, inefficient, and infuriating. If 2 guys cannot move a mattress on their own, they should not call themselves movers. I had to help them move the mattress. The thing I heard most frequently throughout the day from Ken (including during the moving of our mattress) was, "Chris, I need you to come on my end and help; I can't lift this myself." All I kept thinking was, 'why am I paying these guys??' We wound-up doing more of the move than the movers. I'm not sure exactly what I was paying them for, except a lot of smoke breaks and help with a couple of large items of furniture. A friend came to assist part of the way through the day, and after watching Ken and his helper for a bit, her exact quote was, "Why are they even here? We could do this faster without them." It was interesting to watch Ken and his helper argue throughout the day. What an added perk to an already terrible day! At one point, his helper got his finger pinched between a piece of furniture and the truck floor. Now, I too can let an explicative fly when something like that happens to me, but I was a little shocked when he started cursing and yelling at Ken, and then he punched my furniture. Like I need to watch them yelling at each other? And if you need to hit something, how about you avoid the things I hired you to move??? The entire day appeared to go in slow motion because of the snail's pace at which they moved. We had already moved all our clothes, everything in the kitchen, and a lot of other items throughout the week preceding the move. I had a mattress and box spring, 2 dressers, a very heavy armoire, 2 couches, some end tables, some garden/yard items, a dining table with chairs, and a small assortment of boxes. This took HOURS, and we had to help them with every heavy item. It shouldn't have taken anywhere near that long. I had them stop packing the house at one point, leaving our dining table, chairs, and anything in the shed, because I was completely frustrated with them. After we got the large items out of the truck at the new house, I sent the movers home. I had to enlist the help of several friends to go back and finish packing-up the stuff in the old house, and to get the large armoire upstairs because I didn't trust Ken and his helper to do it. It was not a pleasant experience. His price was very good, which in retrospect reminds me of the old adage, 'You get what you pay for.' You have been warned.

Ken and his employee, Brent, came to my house to move my home gym equipment from an upstairs bedroom to a room on the first floor. I have quite a few items (elliptical, two stationary bikes, rower, crossover cable, etc.). They were very careful and successfully moved all pieces with no damage. The move was complicated by very big/heavy pieces of equipment and a narrow staircase that turns sharply. They had to disassemble a very large piece of equipment to get it downstairs and put it back together perfectly, pulleys and all! I would absolutely recommend them to others and plan to do just that. I think his prices are terrific and can't imagine getting something like this done for cheaper.

Ken was very professional. He not only moved everything discussed, but he asked many questions in terms of where we wanted things to go. He even moved some items for me that were at the new location that had nothing to do with the move. You can tell that he really treated the move with respect and has a great attitude. I would definitely use him again and I highly recommend him.

It went very well. Work was done efficiently and professional.

Ken helped us disassemble and move and reassemble a very large desk/computer station. It was quite a job. These things are not meant to be moved and reassembled. It was a group effort in which the job could not have been done if it weren't for Ken. Thanks so much Ken for your help.

I called many movers to move my house on labor day weekend. Many movers didn't called back. But Ken returned my call and explained me that he is very busy for couple of weekends. However I liked the way he immediately called back and explained very professionally.

Everyone in the family was so impressed by the professionalism and efficiency that Ken and Marshall displayed in their moving skills and abilities. They were a pleasure to work with. We will be recommending them to everyone we know and they will be hired again for several moves we have in the future. Call Ken now and reserve a date! They were a million times better than any of the moving companies that were called. Everything is laid out from the start so that you have all the info. We had no concerns about damage to our things, they were careful and thoughtful. Hire them immediately!!

These guys worked their tails off getting the moves done in very little time, and taking care to ensure not to damage anything. I would definitely use them again.

We found Ken s Helping Hands on-line and saw he had good references. It s a one-man operation. He was very prompt in replying to our inquiries, he provided helpful information, and he showed up on time and did the work promised.