Stone Tile & Carpet Cleaning

No pride in their work. From their website: "8. During the pre-inspection walk-through with your technicians, please advise them of any special instructions to follow when moving your furniture. It is helpful to know about weak legs, loose tops or previous repairs." I don't consider, "clean under the couch" to be special instructions. I couldn't be home, so I had my son (18 yrs old) let the carpet cleaners into my place. It was a simple enough job for the crew - one livingroom and one hallway - so I didn't think it was a big deal. Although their website indicates they'll move basic furniture to clean under it, I suppose you have to specifically ask them to do so. Ridiculous. As for what they did do...six hours after they finished, my carpet is still wet VERY damp, and not a lot cleaner than it was when I left this morning. I could've done just as well with a hose and a ShopVac.