Description of Work: Plotke came out and identified the problem with our toilets and they ended up replacing 3 toilets for us. We also purchased the toilets thru them. We've had no problem with flushing since. We also had them replace our hot water heater after talking with company that had installed it years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul K.
06/2016
5.0
water heater repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$105
Paul K.
06/2016
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$105
Irvin S.
01/2016
3.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: I called Plotke in the morning when we discovered a leak in our old water heater. The person that answered the phone said that they could have a water heater delivered before 1:30 and the installing plumbers would be here before 2:30. The cost would be $950.00. I said please do that. The heater arrived at 12:30, the plumbers arrived at 1:30! |As they were working it was obvious that they knew what they were doing. They were courteous, |fast, and easy to talk to. I mentioned the the washing machine service faucets were old and had calcium buildup. One of the men said "We might as well replace them as long as were are here" I asked how much and he said an additional cost of the materials, $10 to $15 each. I said go ahead. |They finished quickly and cleaned up thoroughly. | |Note: no bill was given when the heater was delivered and non was given when the work was finished. | |I called the next day to get an accounting and was told the bill would be $1090.30. I asked why so high and was told that there was a labor charge of $98.00 plus material charge of $42.30. I told her that there was no mention of an additional labor charge for the faucets by the installer. After a bit of heated discussion she said the best they could do was cut the extra labor charge in half. My $950 water heater cost $1,041.30. I paid $91.30 for two threaded faucets. I think that was too much. | |The service was very good, the installation was very good, but the cost/billing was not so good. |Advice: Make sure you know the exact cost of any work done before you authorize it. |I recommend Plotke Plumbing but with reservation.
Rating Category
Rating out of 5
quality
5.0
value
3.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Alison R.
12/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn Y.
08/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$180
Christopher Y.
02/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced pressure valve on water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jeffery T.
01/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darbi W.
06/2014
4.0
plumbing
+ -1 more
unknown
Description of Work: replace the fixtures in the bathroom including the unit in the wall
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Mitch H.
03/2013
5.0
plumbing
+ -1 more
Excellent service
Description of Work: Replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
diane B.
01/2013
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
CHARLES W.
06/2011
5.0
plumbing, gas leak repair
+ 0 more
Surprisingly, pleasantly
Description of Work: Replaced rusted gas line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Carolyn C.
10/2009
5.0
plumbing, water heater repair
+ 0 more
Great! No complaints
Description of Work: Install hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
DIANNE G W.
03/2007
5.0
plumbing
+ -1 more
They came over on their lunch hour to make the repair. Money did not appear to be an object as they told me that they would bill me. Jake was very pleasant and clean. He also gave me the piece that they replaced so that I could report it to the insurance company.
Description of Work: They repaired a water leak in the attic.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOE S.
02/2007
5.0
plumbing
+ -1 more
Excellent service. Easy to schedule. Technician very professional. Arrived on time. Worked efficiently at difficult task. Price was more than fair.
Description of Work: Repaired water leak behind shower. Very difficult to reach.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
GRIFFIN M.
10/2006
5.0
plumbing
+ -1 more
Owner Ernie came out to give a bid on the job and answered all our questions. Steven and an apprentice performed the work. The work was done well, they were courteous and they cleaned up afterwards. I am very pleased with the quality of their work and will certainly call Plotke for future plumbing needs.
Description of Work: Moved water and drain lines for kitchen sink approx. 6 ft. around a corner for sink relocation as part of remodel. Installed the pipes in the wall through wall studs & installed a clean out for drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
JONATHAN S.
10/2006
1.0
plumbing
+ -1 more
See previous comment.
Description of Work: Called for a second opinion on a large job proactively pointed out by another plumber. Scheduled visit for Tuesday, they never showed up. I called and they said they'd call back with an update, and never called back. I can understand an oversight on the schedule but saying they would call me back with an update and not doing so, that`s no good.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from PLOTKE PLUMBING
WE HAD A NEW DISPATCHER WHO DID NOT LAST THE PROBATION PERIOD. WE WERE VERY SORRY THAT THIS CUSTOMER DID NOT GET THE GOOD CUSTOMER SERVICE THAT WE REALLY WORK AT PROVIDING.
JEAN S.
08/2006
5.0
plumbing
+ -1 more
This is the second time I've used Plotke. They are the only plumber for me! They're reliable, reasonably priced, and friendly!
Description of Work: Plotke was called to replace a leaking outdoor faucet. I thought it would be a simple seal replacement, and they replaced the whole valve. It took almost no time at all, and now I have an upgraded, non-dripping, new outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROSEMARY G.
08/2006
5.0
plumbing, water softeners
+ 0 more
None.
Description of Work: They did plumbing work. Installed a water softener and changed some fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICK L.
01/2006
5.0
plumbing
+ -1 more
While the plumber (Jake) ran late because a previous job took longer than expected, I was contacted by the company on his status several times. Nice touch. The morning of the installation I was told that the faucet I had purchased wasn't really good quality, and while they'd install it they couldn't guarantee the work. If I'd known this a few days earlier I would have had a good (Grohe) faucet ready. I told Plotke that the timing could have been better and they agreed, and I got the sense they appreciated advise. I'm glad they gave me the heads up, though. I'm very satisfied with the work Jake did. He was pleasant, explained what he was doing, and said he was happy when people watched and asked questions. How refreshing. He even fixed a RO system that had been plumbed incorrectly for 12 years just because he noticed it was wrong. Also, the price was very fair. I'd definitely recommend and use Plotke again.
Description of Work: Repaired persistent dripping faucets in tub. Moved KWC faucet from one sink in kitchen to another. Installed new owner-purchased Grohe faucet. Installed new angle stops for all kitchen water lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
JOSE A.
08/2005
5.0
plumbing
+ -1 more
DAVID THE PLUMBER IS VERY COURTEOUS AND SKILLFUL. HE IS ABLE TO QUICKLY IDENTIFY WHAT NEEDS TO BE DONE, AND EITHER FIX IT, OR RECOMMEND A SOLUTION. WE HAD A PREVIOUS PLUMBER THAT SPENT HOURS ON A GROHE VALVE AND THEN INSTALLED IT BACKWARDS AND THEN RECOMMENDED TEARING OUT ALL THE GROHE FIXTURES BECAUSE SUPPOSEDLY YOU COULD NOT FIND THE PARTS ANYMORE. DAVID FIXED THAT PARTICULAR SHOWER VALVE IN 5 MINUTES. WE ALWAYS CALL HIM WHENEVER WE HAVE A PLUMBING NEED.
Description of Work: REPLACED SIX VALVES, STEMS, WATER SUPPLY LINES. REPLACED ONE POPUP DRAIN ASSEMBLY, FIXED TWO DRIPPING FAUCETS. MATERIALS: $663, LABOR: $506.
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Service Categories
Plumbing,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Gas Logs
FAQ
PLOTKE PLUMBING is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
PLOTKE PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa