INSTALL-IT-DIRECT

I just had roughly 2000 square feet of turf installed at my residence by Install-It-Direct, and could not be more pleased by their professionalism and attention to detail from their initial estimate and throughout the entire installation process. Nate talked me out of using pavers, which would have been more expensive than turf, which speaks very much for their honesty and doing right by the customer. He provided me pluses and minuses of both options (turf vs. pavers) and walked me to two houses in the neighborhood using turf, giving contrasts and comparisons with those turf instances and their product, really helping with my decision. Patrick's project management could not have been more helpful, and both he and Nate assuaged any concerns I had in bringing the project through to a great end result.

Patrick and Steve were honest and transparent. They are really hands on in delivering what they promised at a reasonable price. Now we have a beautiful artificial turf. Great professional. We highly recommend them!

Outstanding performance from this team! Patrick, Steve, and Sebastian all showcased their excellence. They prioritize understanding your needs, formulating a comprehensive plan, and executing it efficiently. Throughout the project, they adeptly managed any mid-project challenges. We're extremely pleased with the final product!

We had Install-It-Direct design and install a retaining wall for a sloped portion of our yard. They provided lots of advice and options for getting the look we wanted at a good price. Patrick and Antonio’s team were able to bring the vision to life in less than a week. The final installation was done with high quality workmanship and has increased the value of our home. We highly recommend their services and look forward to the next project with them.

INSTALL-IT-Direct is an exceptional company to do business with, when it comes to yard design, contracts and quality of service. I was given a fair price and I didn't need to negotiate the terms of the contract. All the work was completed professionally and in a timely manner.

I am pleased to write a review for Install-It-Direct and share my experiences with their team. From the initial consultation to the final walkthrough, the entire process was seamless and stress-free, thanks to their expertise and attention to detail. The salesman, Nate, was knowledgeable, patient, and genuinely interested in understanding our vision for the project. He offered valuable insights and suggestions, ensuring we were well-informed and confident in our decisions. His professionalism and enthusiasm left a lasting impression, making it easy to trust Install-It-Direct with our landscaping needs. It should be noted that Nate provided a very detailed proposal. I believe this is the very best way to propose a project, as it doesn’t leave things for later. It’s better to define the scope of the project to include even the smallest details. This approach is useful to avoid unexpected omissions during the project. We were also paying close attention during the project to ensure it was all going according to the plan. For the most part, it was, but there were a few little details that we pointed out. Their response? “No problem.” The designer (also Nate) transformed our ideas into a beautiful and functional design. His creativity, combined with his experience and knowledge of landscape architecture, resulted in a beautiful outdoor space that surpassed our expectations. The attention to detail and thoughtful placement of plants, hardscape, and features created a cohesive and inviting environment that we now enjoy daily. Honestly, the results were even better than I had expected. An added bonus is a number of positive comments from our neighbors. Nice! Throughout the project, the foreman, Troy, demonstrated exceptional leadership and communication skills. He managed the work crew effectively, ensuring that the project stayed on schedule and within budget. His proactive approach to problem-solving and eagerness to address any concerns or questions we had were truly appreciated. The work crew, in turn, was diligent, respectful, and skilled. They worked quickly and efficiently, completing the project in a timely manner without compromising quality. They definitely knew what they were doing, and they worked very smoothly as a team. The level of craftsmanship and attention to detail displayed by Install-It-Direct is exceptional. Their commitment to excellence and customer satisfaction is evident in every aspect of their work. I wholeheartedly recommend Install-It-Direct for any landscaping project and am happy to share my positive experience.

I wish I could provide more than 5 stars! From Nate helping us to develop an amazing design to Caleb managing the project so incredibly well, the team was professional, hard working, communicative, and produced a product that we love! We spoke to so many companies and we could not be more pleased with Install It Direct!

Chris MacMillan managed and designed the project. He's super knowledgable, and during the whole project, he and the project lead, Nicholas, who was in charge of the worker schedules, were both always proactive and easy to work with. I started my project small with with intention of replacing backyard cracking concrete with pavers, ended up spent a lot more on a cooking center and a fire pit, plus bunch of other miscellaneous updates and fixes. We're very happy with what it turned out.

Troy and Chris were absolutely fantastic to work with on our backyard project. The whole process from the initial consultation through the construction was seamless. They were patient with our questions and timely with responses. They set clear expectations on next steps, and beyond exceeded our expectations for our backyard project. I would highly recommend them, and we look forward to working with them again on our future landscaping projects.

From start to finish Install-It direct team did an amazing job. They were very knowledgeable, professional, courteous and hard working. They turned our backyard into an amazing site for sore eyes! I recommend Install-It direct to anyone who plans on renovating their house. Thank you all!

I wish I could rate Install-It Direct with 1000 stars! I had a full front yard and driveway demo and re-build project (pavers, turf, rock, hardscape, landscape) which seemed daunting to me at first. Mostly, because I couldn’t picture what I wanted. From the start of the project design and estimate, to follow up, demo, and install – every step of the way was professional. Thomas, Frank, Nicolas and the entire crew were exceptional. Thomas’ design work was amazing, Frank’s project oversight totally on point, and Nicolas and the crew were professional, skilled, and did phenomenal work. I felt like I was part of the team the way everyone communicated with me. Everyone that supported this project was fantastic and the design and workmanship is perfect. My front yard exceeded my expectations in every way!

This project went amazingly smooth. Dennis came up with a great plan for the backyard and Aaron and his team executed perfectly. I would definitely hire them again. Great communication and professionalism throughout the entire project.

What a transformation –- a gorgeous patio surrounding our pool, and elegant walkways around the house -- all thanks to the people of Install-It-Direct -- a team dedicated to our project from the first consultation to the last installation. Dennis Caldwell and Aaron Dishon lead the team. Dennis was key to formulating the design. He discussed with us various scenarios, and made excellent suggestions. Chiefly among them was extending the patio to include walkways around three sides of the house which connected all paved areas, giving it a unified, smooth, and seamless look, and adding an improved drainage system. Aaron did superlative work in coordinating all aspects of the project, which included the demolition of the old concrete and brick patio and installation of the drainage system and the pavers. He was always available for questions and concerns, and that continued even after the project was finished. The installation crew was led by Antonio Sanchez. He and his team, Leandro and Roberto, were outstanding. They demolished the old and built the new on schedule, including extra items necessary to complete the design. Their work is simply beautiful. The entire team are professional and knowledgeable. They kept to the timeline, the cost was fair, and above all, they made us their priority. We would not hesitate to hire Install-It-Direct again.

I recently worked with Install-It-Direct to put pavers and putting greens and make our backyard less water consumption and easy to maintain. Pouya (designer), Frank (PM) and their crew were absolutely phenomenal every step of the way and I give them A+++ . It was a great experience, from the time we got the quote till the backyard was all finished. My family and I are very happy with how it turned out and would 100% recommend Install-It- Direct .

We hired Install-It-Direct to re-do our 50 year old, tract-home yard after seeing the job that they did on our son’s yard. The people that we felt with were friendly and professional and their plan for our yard was great! we asked for a few changes and we signed a contract. I can’t say enough about the crew who worked on our project. They are highly skilled, helpful and friendly. Our yard is everything we hoped for.

Awesome! Chris McMillan was great to work with. The work was good and the price was right.

I couldn’t be happier with the end result! The pavers are beautiful, and the work was completed on time, quickly, and professionally. Chris was our design consultant and project manager and he was the best! Nicholas was the foreman and he and his crew did an amazing job - hardworking, punctual, and truly skilled! I definitely recommend this company and would hire again in a heart beat.

Chris MacMillan with Install-It Direct did an amazing job on my paver driveway, patio, wall with recessed lights and two planters. The whole project/installation took less than 2 weeks, and all construction workers were very courteous and respectful. After installation was finished Chris came back to make sure that recessed lighting and drip system for plants were setup correctly on my iPhone. Every time I reached out to Chris for questions, he was always available, patient, and honest. I am very happy with the way it turned out and I highly recommend Install-It Direct.

Install-it-Direct recently completed a backyard update with new artificial turf, updated hardscape and tune-up of sprinklers and lighting. My service representative was Chris MacMillan was very knowledgeable about all things yard and landscaping and I'm very pleased with the service and final product! Tom L Carmel Valley

It went very well. Steve Brown helped me develop the plan for the pavers and artificial turf. He was always happy to answer my questions and to help. He stopped regularly to monitor the work. I decided to extend the pavers and now have a beautiful front porch also.. I have had so many compliments from my neighbors, even from a little boy who lives down the street. The price was very fair and everything was cleaned up very well. I am extremely happy with my beautiful front yard.

Hard working crew, the job was completed as scheduled, a couple of changes on the job scope but were taking care of. Love the backyard and side of the house more than ever. Very happy!!!

We recently worked with Install-It-Direct to make our backyard more usable. It was a great experience, from the time we got the quote till the backyard was all finished. We are very happy with the way it turn out and would 100% recommend Install-It- Direct if you are looking for reasonable and honest company to convert your backyard.

We recently worked with Install-It-Direct to redo our backyard which posed few challenges due the shape, existing structures and grading. From the initial consultation it was evident that Troy, the designer and project manager from IID, had a plan in mind after listening to our requirements. He quickly drew up designs with mix of pavers, artificial turf, retaining walls and DG at different cost points so we could make well informed decisions. One of the best things is that quote has breakdown of different components so one can make decisions to select the right material and design to fit their budget. The work started on time and the crew was super nice about explaining different paver lay-down options and accommodating few minor changes as the work progressed. The crew showed up on time and left the place cleaned up and safe to the best extent possible. I would highly recommend Install-It-Direct to anyone who is looking for a reasonable and honest company to work with.

Book INSTALL IT DIRECT, RIGHT NOW!! 5 STARS, 5 STARS! Troy with Install-Direct was absolutely incredible. Not only was he an expert in his field but he was absolute pleasure to work with. We had unfortunately fired our PREVIOUS contractor and we’re looking for a top notch team to worth it to finish up our back yard. Troy and the install-first team went well beyond our HIGH HIGH expectations. Troy helped most with our plant selection, large cinder block planters, and lighting. They arrived early, stayed late, over communicated (per our request) and worked well with the other contractors in sight. I couldn’t imagine my backyard without working with Install-it Direct! Thank you Troy and Team for everything you accomplished. You’re welcome back anytime. -The Bakers

Great quality and great customer service. Troy came over checked out the place and gave me a quote. Honestly I found places cheaper with an inferior product but Troy talked with his peeps and was able to price match without having to sacrifice on the quality i wanted. He was super cool down to earth and he was even able to get me a sweet deal on not only turf but a putting green with 3 holes along with some fringe for a realistic look. I do recommend shopping around but I don't think anyone can do a better job than Troy and his team at Install it Direct. Also, their secretary was very informative as well. Her name is Lidia. She supplied me with plenty of info prior to my decision. These guys are pros, no doubt. I never felt pressured to do anything I didn't want or pay more than I needed to.