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Computer Problem Solvers

Computer Repair, Computer Sales

About us

Computer Problem Solvers serves the computer and IT needs of North County homes, businesses, and home offices. Operating since 2008, we are a founding member of the Consortium of Independent Computer Consultants. We offer three forms of service: in-office, on-site, and remote. For our in-office services, clients can drop off their computers at our Encinitas service center during our office hours. In-office services include a free basic diagnostic, usually fixed price services, and typically a one business day turnaround time. With our on-site services, we will come to your home or place of business and provide services on an hourly basis. With our remote services, we are able to connect to your computer over the internet and provide a variety of services quickly. Remote services are charged in 15 minute increments, or hourly increments, whichever is less expensive for the client.

Business highlights

17 years of trusted experience

Services we offer

computer repair, laptop repair, virus removal, performance tuneups, wireless and wired networking, website management, IT service contracts, new computer purchasing and setup

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-6 of 6 reviews

GERALDINE L.
04/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina B.
12/2014
5.0
computer repair
  + -1 more
Much to my surprise my 3 year old MacBook Pro crashed. I didn't want to deal with the Apple store. I found Dave at CPSolvers had great reviews so I gave him a try. I couldn't have found a nicer individual to do business with. He fixed my computer a few weeks ago and it's humming along. Not only is he efficient but he is reasonably priced. I would highly recommend him to family and friends.
Description of Work: fixed my MacBook Pro laptop when it crashed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

FRANK S.
07/2011
5.0
computer repair
  + -1 more
see above
Description of Work: I brought in two hard drives and a portable back up drive. Both my Dell laptops crashed on my working vacation in CA. I called several different people....then being an Angies List subscriber in two other cities I added San Diego ( for a 3'rd)... brought in the drives a day and half later they were able to retrieve my most important documents. The irony is I was told by the W/d Smartware ( my passport) the portable back up was corrupted as well. I was not happy. Anthony and Dave took the time and effort to salvage my data. Life safers for me. These are the guys you want working for you. Very pleased and if needed would use them again without any hesitation. Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William H.
06/2011
5.0
computer repair
  + -1 more
This is a short story. I found them on Angie's List, called and described the problems, took my PC over to their office, picked it up two days later, and have not had any problems with viruses since.
Description of Work: I had viruses on my PC. They cleaned up the viruses and installed new anti-virus software. This took about 2 days. They were also helpful on the phone afterwards when I had a few questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

william d J.
04/2011
3.0
computer repair
  + -1 more
See above. Beyond call of duty, then nada.
Description of Work: . Dave spent much time on a Sunday evening e-mailing discussion of whether to repair my old computer, a small job in context, and guided me to figure out his service was not the appropriate cost-effective action. Buying a new unit better than spending 70-90% to repair. Talked himself out of revenue in the best interest of potential customer, the best kind of service. UPDATE: 2012, time to build/install high quality whole-house residential network from scratch, the kind of thing you expect from this place. No response to inquiry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Response from Computer Problem Solvers
Member, we never received your inquiry otherwise obviously we would have happily responded. It would be useful to know the form of inquiry (e.g., email, voicemail, etc) as well as approximate date and time so that we can try to determine why we never received your message. Should you still require service, please contact me at dave@ctencinitas.com and I will provide a quote or refer you to another service provider if appropriate.

F L.
06/2010
5.0
computer repair
  + -1 more
Outstanding result. They had the new hard drive, compatible with my older computer but with more memory than the old drive, within one day and installed it immediately. I delivered the computer to them on Tuesday and had it back Thursday. They used my recovery disks, and also installed AVG free antivirus program so when I had to go online to update and re-validate old software the computer was already protected. This is a small company with three experts who are very professional and pleasant to work with. The computer is hooked into all my old stuff again and is working beautifully. I highly recommend Computer Troubleshooters in Encinitas. They will also do house calls.
Description of Work: My "old faithful" 2003 Toshiba laptap stopped working. It had a lot of confidential data and would not respond to my rescue efforts. I located Computer Troubleshooters through Angies List and found an Encinitas address. First, Anthony and Dave evaluated the computer and determined the hard drive was dead. They suggested the drive could be replaced with a new one and the old drive wiped completely clean with their equipment to obliterate any remaining data before they recycled it. This sounded like a great solution as confidential data would be destroyed and I could recover my Windows XP operating system on a larger new hard drive. It was important to me to keep the XP system as it is compatible with my ergonomic adaptive equipment and other peripherals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

    Contact information

    4407 Manchester Ave 101, Encinitas, CA 92024

    www.yoursolvers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Computer Problem Solvers is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Computer Problem Solvers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Computer Problem Solvers does not offer free project estimates.
    Yes, Computer Problem Solvers offers eco-friendly accreditations.
    No, Computer Problem Solvers does not offer a senior discount.
    No, Computer Problem Solvers does not offer emergency services.
    Yes, Computer Problem Solvers offers warranties.
    Computer Problem Solvers offers the following services: computer repair, laptop repair, virus removal, performance tuneups, wireless and wired networking, website management, IT service contracts, new computer purchasing and setup

    Contact information

    4407 Manchester Ave 101, Encinitas, CA 92024

    www.yoursolvers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed