Cleaning woman (Lauren White) was somewhat professional in demeanor but work product/quality failed to match. After ''deep cleaning'', the kitchen still had grease marks in obvious places (i.e. around cooktop area). White incorrectly indicated grease cannot be removed; I subsequently removed grease with Comet & sponge/water. Similarly, tiled shower area had obvious soapscum/buildup; again, a ''cannot remove'' explanation. I again managed to clean on my own with Comet/sponge/water. Instead of receiving decent work, I received excuses. Other problem areas were evident (dusting not performed). Paid her just to get rid of her from my home ASAP. My only positive comment is that Ms. White effectively sells service on phone but work result falls significantly short. Thanks to Angie's List for this valuable and much needed service for consumers!!
Description of Work: Hired to do overall cleaning of a residence, with emphasis on bathrooms & kitchen. Owner (Lauren White) represented self as professional organization w/ license and physical office - to explain the premium in pricing. Competing entities usually charge $100.00 for similar svc. in the area. She advertises on Craig's List in the Bay Area.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$120
Response from WHITE HOUSE HOME SERVICES
I HAVE NEVER BEEN HIRED BY THIS MEMBER TO DO ANY KIND OF WORK WHATSOEVER. I HAVE EXHAUSTIVELY SEARCHED FOR THIS CLIENT IN MY FILES. I BELIEVE HE IS ANOTHER SERVICE PROVIDER IN MY AREA USING ANGIE'S LIST TO CREATE NEGATIVE FEEDBACK TO AN OBVIOUS END.
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Service Categories
House Cleaning,
Lawn and Yard Work,
Landscaping
FAQ
WHITE HOUSE HOME SERVICES is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 5:00 AM
Monday: 7:00 AM - 5:00 AM
Tuesday: 7:00 AM - 5:00 AM
Wednesday: 7:00 AM - 5:00 AM
Thursday: 7:00 AM - 5:00 AM
Friday: 7:00 AM - 5:00 AM
Saturday: 7:00 AM - 5:00 AM
WHITE HOUSE HOME SERVICES accepts the following forms of payment: Check
Yes, WHITE HOUSE HOME SERVICES offers free project estimates.
No, WHITE HOUSE HOME SERVICES does not offer eco-friendly accreditations.
No, WHITE HOUSE HOME SERVICES does not offer a senior discount.
No, WHITE HOUSE HOME SERVICES does not offer emergency services.
No, WHITE HOUSE HOME SERVICES does not offer warranties.
WHITE HOUSE HOME SERVICES offers the following services: HOUSE KEEPING