Description of Work: They have a showroom filled with samples, and knowledgeable people to answer questions. A bit pricy, but a good place (for us) to start looking for materials for our new kitchen. Ended up buying elsewhere, but they had great quality materials at Sullivan. |
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Hillery T.
06/2015
5.0
countertops
+ -1 more
These guys are great. At the showroom, I got some very good advice about surface options and how the process works. I am not a DYI person, so needed some assistance. All steps were handled in a very business like and clear manner. The price was good and the folks who did the work were very professional. I plan to use Sullivan to do more of my kitchen and bath counter remodeling.
Description of Work: Removed existing bathroom counter top, fabricated a new one and installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
David H.
04/2015
5.0
countertops
+ -1 more
unknown
Description of Work: Quoted then measured for new Caesarstone kitchen counter-tops and prepared patterns for fabrication. After 2 weeks returned and installed the counter-tops. | |The whole process went well. Quotes were given as requested and changed as needed several times. Measurement person was able to explain the process, make suggestions and confirm our choices. He made an exact pattern of the kitchen counter-tops. | |Two weeks later the installation crew showed up and worked diligently during most of the day to install the counter-tops. They were very careful to protect new cabinets already installed. | |Super tight schedule agreed to far in advance was strictly adhered to - a BIG bonus! | |They did a fine job of installation and the quality of the cut stone was flawless. Everything fit exactly and the sink cutout was exceptionally well executed. They also made cutouts for the faucets and installed the under-counter sink. A very small amount of back-splash cutting was done on site (outside) but the major pieces were already cut and mitered edges already applied in the factory. | |There was a length of about 18 inches where the counter-top was not shimmed properly and the top was about 1/16 inch too low. Fortunately the cabinet doors were able to be adjusted to swing properly and all looked perfect when this work was completed. | |The work was thoroughly professional and I would use them again. The price was very competitive which was why I chose them over another top SF company (other things being equal). I am glad I chose them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
JOY K.
04/2015
5.0
countertops
+ -1 more
unknown
Description of Work: Replaced old kitchen counter tops with Corian, coving the backsplashes and bringing them all the way up to beneath the cabinets. Looks like real stone, seams are invisible and, overall, a wonderful custom job. Tom Sullivan and his staff are great to work with and we have received many compliments on our new kitchen counters. The price is very realistic and turned out lower than the original estimate, thanks to their expert measuring and ethical customer treatment. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Marissa M.
08/2014
4.0
countertops
+ -1 more
They've lost the countertops. One thing I'm interested in with Sullivan. Most of it turned out perfect except for one person. When they scheduled the appointment they were good. I would use them again in the future.
Description of Work: I used Sullivan Countertops services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
James B.
05/2014
5.0
countertops
+ -1 more
Sullivan's did an outstanding job in all aspects of the project. They took great care when they did the work in our house to protect our new hardwood floors. Their attention to detail was excellent and the outcome is perfect.
Description of Work: Kitchen and bathroom granite counter tops and an teak island counter top
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Marti E.
05/2013
5.0
countertops
+ -1 more
My husband was so impressed with the overall job Sullivan Countertops did for us that he insisted I write a review asap! From the time we stepped into their showroom in Emeryville to the installation of the final product these folks were fantastic. In the showroom as we were trying to narrow down our selections and wanted to see larger pieces of the Corian samples the salesman (sorry I can't remember the gentleman's name but this was on a Saturday) went back into their fabrication room and found the largest pieces available so we could compare with our other products (wall tile/floor tile) to see how they stood up. He really went above and beyond. They assign a project manager to each job - Ron handled ours and he spent a full day discussing our job with us, asking questions, measuring and even went back to the shop to make a template for the tub surround and brought it back to be sure we were all on the same page and the finished product would be what we were expecting as well as making sure it would fit as designed! The two men who came to install our countertops did such an incredible job my husband was in awe of their work as well as the finished product. You can't see any seams - you would not know there was a seam in the tub surround unless someone told you and even then it almost impossible to see it. We chose cove finishing for our sink countertop backsplash and again any seam is almost invisible. From start to finish this part of our bathroom remodel has been the highlight - Sullivan was very responsive, provides high quality product and service, very competively priced and so fast in turnaround time from the time we chose our countertops to the time of installation - less than 2 weeks! - we highly recommend this company.
Description of Work: Provided consultation for selection of materials, fabricated and installed bathroom double sink countertop and tub surround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Aimee K.
04/2013
5.0
countertops
+ -1 more
Excellent work, price was less than two other places we checked -- would recommend and would use again. Very happy with our new quartz countertops.
Description of Work: New Silestone countertop installed in our remodeled kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Diana F.
06/2012
4.0
countertops
+ -1 more
I think my project was just too small for their radar. I got the estimate, but no one ever followed up to see what my plans were.
Description of Work: Sullivan's has been around forever; I think I used them 35 years ago for a kitchen countertop! I contacted them in the Fall for a bid on a very small stone countertop and their bid was higher than I anticipated. Another firm completed the job. I would probably contact them again if I have a larger project.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Elinor P.
01/2012
5.0
countertops
+ -1 more
SULLIVAN COUNTERTOPS Sullivan Countertops, people in the office, were really patient with us, gave us samples to take home,and were very helpful. They helped us coordinate the scheduling of the work with some plumbing work we were having done. It was a big pleasure to work with them, their workmanship and professionalism was excellent. The guys who did the tear out and install were wonderful, it was an and quot;Aand quot; job!
Description of Work: SULLIVAN COUNTERTOPS I used Sullivan Countertops, to fabricated and install corian counter tops and sinks. It was 2 or 3 years ago and cost $3,178.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,178
LISA K.
12/2004
5.0
countertops
+ -1 more
TWO GUYS CAME OUT ON AN EARLY SATURDAY MORNING AND PROMISED TO BE DONE IN 3-4 HOURS. THEY COMPLETED THE JOB IN 3 HOURS AND CLEANED THE PLACE PERFECTLY. VERY PLEASED WITH THE JOB.
Description of Work: COUTERTOPS REDONE IN GRANITE ZODIAC IN THE ENTIRE KITCHEN.
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Service Categories
Countertops and Backsplashes
FAQ
SULLIVAN COUNTERTOPS is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 10:00 AM - 3:00 PM
SULLIVAN COUNTERTOPS accepts the following forms of payment: Check,MasterCard