Pavers And More

Our first Pavers and More contactwas with Sr. Project Manager Bill Bailey. Bill was very knowledgeable and a pleasure to talk with. During our first meeting he easily answered all of the questions my wife and I had, offered suggestions and addressed concerns that we had about the proposed project. There was never any pressure to sign. The owner, Darren, was also a pleasure to talk with. Darren visited the worksite every day during construction. He wanted to ensure that we were completely satisfied through all phases of the work and he made sure that we were. All members of the work crew were very experienced hard workers. They knew their jobs well and needed very little direction. The finished driveway and parking area has exceeded our expectations.

They did a great job. I didn't meet them but according to my husband, he was very pleased. My husband thought it was really reasonable.

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We had a very positive experience with Pavers and More. We initially met with Larry Pierce. We found him to be efficient, upfront, and honest. He gave great advice from a designer’s point of view, was very knowledgeable with the process of paving, stone color, and quality. The owner, Darren Morris, was present on the job site every day and thoroughly explained all details of the job. He was very patient with our questions and concerns and was available by phone, email, and in person. We felt confident the job was going to be perfect as he kept his eye on every detail. His workers were fantastic. They were quiet and courteous. They thoroughly cleaned their work area daily and even cleaned the streets when the job was complete. In the end, the design and colors complemented our home perfectly. The price was very reasonable , especially when compared to other companies like System Pavers. We would definitely hire this company again.

The design consultant gave us a good amount of his time explaining what was needed as far as materials although he seemed overwhelmed as if he had never had this type of project before. He said we would have a quote in a few days. 10 days later I called to find out if we would get a quote and the consultant kept repeating that he had never not bid on a job before and this was a very unique situation and he was discussing the job with the owner and he was concerned about his workers safety. We knew this job would be labor intensive as the dirt would have to be moved down several steps and walkways that were already cut into the hill. The steps could easily be back filled with dirt and a wheelbarrow could be used. instead, the consultant stated everything would have to go up and down the hill in 5 gallon buckets. On the 12th day we received a 'quote' via email. The email stated there was a lot of work evolved and he was sorry he could not get the number lower. The quote was just that, a number. There was no breakdown of material cost, quantity needed, or how long it would take. It was very much a high ball bid in order to not get the job as the number was 40% more than the average of 5 other bids for the same job. I would much rather they have been honest and simply state they do not want to bid on the job because they feel it is unsafe or too much work. I suspect it was the latter, since no other contractor mentioned a safety problem.