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30 years of trusted experience
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Reviews
4.313 Reviews
Showing 1-13 of 13 reviews
Eric B.
07/2017
home theater design
 + -1 moreExcellent.
Description of Work: Repair of home stereo system wiring/speakers.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$99
Jeffrey R.
02/2016
home theater design
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Rosie J.
09/2015
computer repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Peri R.
09/2015
vacuum cleaners
 + -1 moreWe were missing a piece of equipment and they came back at no charge to finish job
Description of Work: Installed a new flat panel tv with surround sound etc.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$300
05/2006
computer repair
 + -1 moreWE TOOK IT INTO BEST BUY TO BE SERVICED BY THE GEEKS. THEY EXPLAINED EVERYTHING THAT WAS WRONG WITH IT AND WHAT THEY WOULD NEED TO DO TO REPAIR IT (PRIOR TO ACTUALLY DOING THE WORK). I AM VERY IMPRESSED WITH THE WAY THEY RESPECT OUR WISHES.
Description of Work: THEY REBUILT OUR HARD DRIVE AND REINSTALLED SOFTWARE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$300
04/2006
computer repair
 + -1 moreTHEY ARE AN AVERAGE COMPANY. THEY DID WHAT WE ASKED THEM TO DO. THEY ARE CONVENIENTLY LOCATED FOR US. THEY ARE HARD TO GET IN TOUCH WITH. THEY DID NOT EXPLAIN EVERYTHING TO US.
Description of Work: THEY PUT A NEW MOTHER BOARD IN OUR COMPUTER.
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$150
MICHAEL P.
12/2005
vacuum cleaners
 + -1 moreInitially the wait time to reach a representative that handles repairs was quite long. Once we reached the representative, their customer service was great and the process went quickly and smoothly.
Description of Work: We purchased a vacuum cleaner from Best Buy and it went bad within the first year. We purchased a four year carry-in repair plan and brought it in for repair. They were unable to repair the vacuum cleaner and unable to replace it because it was a discontinued model. They gave a us a credit for what we paid and allowed us to choose a new vacuum with that credit.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$19.99
GUS Y.
11/2005
computer repair
 + -1 moreTHEY WERE ABLE TO HELP ME OUT AND GET MY COMPUTER BACK TO MY WITHIN ONLY THREE OR FOUR DAYS. IT WAS VERY EASY. I ALSO LEARNED SOMETHING ABOUT COMPUTERS.
Description of Work: I BROUGHT IN MY HARD DRIVE TO HAVE IT UPGRADED AND A VIRUS PROCTECTOR PUT ON MY COMPUTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$75
JONATHAN R.
11/2005
computer repair
 + -1 moreI WOULD NOT RECOMMEND ANYONE TO SHOP AT THIS PARTICULAR BEST BUY. THE EMPLOYEES AS WELL AS THE MANAGEMENT STAFF ARE RUDE AND THEY NEVER HAVE THE ITEMS ADVERTISED. I ONLY PURCHASED MOVIES AND WENT TO ANOTHER STORE TO GET MY COMPUTER FIXED. I HAVE BEEN TO OTHER BEST BUYS AND NEVER HAD A PROBLEM. SO I WOULD GO TO BEST BUY AGAIN, BUT NOT THIS ONE.
Description of Work: BEST BUY'S IS A RETAIL THAT PROVIDES QUALITY CUSTOMER SERVICE. I WENT IN THIS STORE TO PURCHASE A PRESENT AS WELL AS GETTING MY COMPUTER FIXED.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$126.92
MARY E.
11/2005
computer repair
 + -1 moreTHEY WERE ABLE TO FIGURE OUT THE PROBLEM WITHOUT EVEN SENDING MY COMPUTER OUT. I WAS ABLE TO TAKE IT HOME WITH ME ON THE SAME DAY. I AM GLAD I PURHCASED THE EXTENDED WARRANTY, THIS REALLY SAVED ME MONEY.
Description of Work: I CALLED BEST BUY TO HAVE MY COMPUTER LOOKED AT BECAUSE I WAS HAVING PROBLEMS WITH IT SHUTTING DOWM FOR NO REASON.
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Yes, I recommend this pro
$1
CORINA C.
10/2005
computer repair
 + -1 moreI PURCHASED A WARRANTY WITH MY LAPTOP. THIS WAS A GOOD THING BECAUSE I KEPT HAVING THE SAME PROBLEM OVER AND OVER. AFTER THREE TIMES THEY REPLACED MY LAPTOP WITH NO PROBLEM.
Description of Work: THEY REPAIRED MY COMPUTER. FINALLY, THEY REPLACED MY LAPTOP COMPUTER FOR ME.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
BENNY E.
10/2005
tv repair
 + -1 moreI CALLED THEM AND THEY DISCUSSED MY PROBLEM OVER THE PHONE. I BROUGHT MY TELEVISION IN AND THEY HAD THEIR GUYS LOOK AT IT. THEN THEY FIXED THE PROBLEM. I WAS TOTALLY HAPPY WITH THE SERVICE PROVIDED.
Description of Work: I PURCHASED THE WARRANTY PLAN ON MY TELEVISION. I CONTACTED BEST BUY TO HAVE REPAIRS. THEY REPAIRED MY TELEVISION AND I DID NOT WAIT FOR PARTS.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$20
PAULA D.
10/2005
home theater design
 + -1 moreA REP CAME OVER OTHER SAME DAY AND STRAIGHTENED OUT THE PROBLEM WE WERE HAVING. FOR SOME REASON, IT WOULDN'T WORK AND HE DISCOVERED THAT THE DIRECTIONS HAD A FLAW. HE HAD IT ALL TAKEN CARE OF WITHIN A SHORT PERIOD OF TIME.
Description of Work: WE BOUGHT A HOME THEATER SYSTEM, THINKING WE COULD INSTALL IT OURSELVES AND FAILED. THEN I CALLED THE LOCAL BEST BUY AND THEY CAME OVER AND INSTALLED IT PROPERLY.
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Yes, I recommend this pro
$849
Contact information
9131 W Stockton Blvd, Elk Grove, CA 95758
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Stereo and Home Theater Systems,
Vacuum Cleaners,
TV Repair,
TV Sales,
Computer Sales,
Appliance Sales and Installation,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
9131 W Stockton Blvd, Elk Grove, CA 95758
www.geeksquad.com/repair