GENERAL REFRIGERATION SERVICE COMPANY

Brilliantly. Tech immediately recognized the problem and corrected it (defroster ice). Made extra effort to give us same-day service

He had fixed it, in the estimate he told me $280 with parts After he finished the job, he asked me for $450 without showing me the receipt for the part and instead of telling me in advance the difference in price

I called Greg in the morning and he came same day and fixed the problem with a frozen drain valve. His rates and very reasonable. Highly recommended!

Gary was in the area and came to our house to look at the problem. He did some preliminary tests and told us that he never did any service on the ice maker of this particular refrigerator model Sears Elite 51773. He recommended another company. There was no charge for his visit. We highly recommend his professionalism and his fairness (no charge). Thank you Gary!

Gary was great. He called me right back after I left a message on a Friday evening. Tried to get me in that Saturday, but our schedules didn't line up. Showed up on Monday, was very efficient and had the needed part on hand. I was very happy with his work.

Repairman professional and courteous. Work performed quickly and in a clean manner!

It went well. Learned how long our freezer should last (~20 yes); it cools through surface of “skin” so we shouldn’t lean things against the sides or pile things on top; what we needed was a new mother board.

Gary came to our house right when he said he would. After taking a quick look at our fridge he explained what the problem was, how he was going to fix it and how much it was going to cost. While he was working he explained what he was doing and gave some tips on how to make our refrigerator last longer. He was also kind to my preschool daughter, who wanted to help 🙂 Gary was quick, efficient, professional and experienced. We’re very happy we called him.

Gary had me send him a few pics and explain what was happening and within one day he had the parts ordered and in, came to the house the next and fixed the problem along with finding and fixing one add'l leak. He was friendly and responsive!

They said it would be cheaper to buy new one

Great! Took him about 5minutes has worked fine since.

Gary responded promptly to my call, he added me to his appointment schedule, ( same day) and repaired my appliance in record time. He was knowledgeable, professional and very pleasant. I would and will recommend to others for his specific services.

When I first called General Refrigeration Services, the time for service was estimated to be in a day or two. That was fine, as my problem was not an emergency. But later that day, Gary called and said that he could actually come today if that was convenient. He was prompt, friendly, did a great job, and explained what he did. He actually fixed a couple of issues that he discovered while he was there. His pricing was very fair. I would be happy to hire Gary again, and give him a strong recommendation.

Excellent service. Professional and courteous service.

Gary was very fast, economical and very nice. We would definitely call him again for any refrigeration problems!

He knew exactly what the problem was and that I didn't need to pay him or someone else to come out. He told me how to fix it myself and spent time walking me through the steps to take. Problem solved! I will definately call him again if necessary.

He was out here in less than half an hour, fixed the problem immediately and was very efficient. He was also very courteous and well-groomed and he saved me lots of dollars.

He was here on time. Also very courteous, respectful, and efficient. He did the work quickly and everything turned out well. He was a pleasure to work with. Couldn't be more pleased.

Well, so far. Gary was pleasant and efficient. I was amazed at how fast the repair was. He also cleaned up well.

I described the issue to him and he recommended that I don't have anyone come out to look at it because it was not repairable. Saved me the money for a house call. Will definitely call him again when we need something else assessed. Thanks Gary!!

Diagnosis and suggestion for a repair went well. Gary was very informative.

Gary came out right away and replaced the cord with a better one. Excellent service and very friendly. Highly recommended.

I called Gary, who was referred by another repairman who couldn't come out right away. My refrigerator had stopped working over the weekend when I was away from home. I called Gary at about 7:30 in the morning. He came out within the hour and fixed the refrigerator. I was SO relieved, as I had thought I might need a new refrigerator. His rate was reasonable and he was very professional and pleasant.

I called in the morning and Gary came by a couple hours later. He was able to diagnose the problem quickly. He had the part so was able to fix it same day, rather than having to order the part and wait. I have a Whirlpool side by side and is about 18 years old, first time I've had a problem. I have been thinking about remodeling and this would have been a good time to buy a new fridge rather than repairing. But did not have time to research and decide what I wanted so just went ahead with the repair. He was in/out in around half an hour. Not sure how much the part was, but the total amount paid seemed like a lot for just a half hour of work. Amount paid did a include a small Angies list discount. I guess I can't complain since he came by same day, gave excellent service and now the fridge is up and running.

Since he had seen this problem before and had it resolve itself, his suggestion was to give it some time to correct itself. If it doesn't he will order the part and replace it.