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21 years of trusted experience
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Warranties
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5%
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Reviews
5.027 Reviews
Showing 1-25 of 27 reviews
Arthur D.
03/2017
computer repair
+ -1 morePaul restored the sound the day I took my computer in and I was able to resume work that evening. This was the third time I've used his services.
Description of Work: I lost all sound on my computer, including the audio files which I need for my work.
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Yes, I recommend this pro
$40
Response from White Flag Computing
MARK E.
03/2015
computer repair
+ -1 moreMY REQUEST : TO HELP ME EXAMINE WHY I CAN NOT ADD ANOTHER USER ON MY WINDOWS 7 COMPUTER. TO TEACH ME HOW TO SHARE FILES ON A PEER-TO-PEER NETWORK BETWEEN ONLY 2 USERS. THE VENDOR'S EMPLOYEE SPENT 1.5 HOURS ON THE ADDITIONAL USER PROBLEM AND LEFT ME WITH THE ABILITY TO ADD A NEW USER. HOWEVER, WHEN I ADDED THE NEW USER, I COULD NOT TRANSFER THE USER FILES TO THE NEW USER PROFILE, WHICH RENDERED THE NEW USER ON MY WINDOWS 7 DESKTOP USELESS TO ME. STILL TO THIS DAY, THE USER LOGS IN AS ADMINISTRATOR ON THIS DESKTOP. I CALLED THE COMPANY, AND THE OWNER SAID THAT THE ONLY WAY TO SOLVE THE PROBLEM IS TO RE-LOAD THE REGISTRY, WHICH IS AN EXCERCISE I CAN DO MYSELF. AFTER THIS 1.5 HOURS, I TOLD THE VENDOR'S EMPLOYEE THAT I WANT TO SHARE FILES ON A PEER-TO-PEER NETWORK BETWEEN ONLY 2 PEOPLE ON THE NETWORK- NOT WITH ALL USERS OF THE NETWORK. HE WAS SO INEXPERIENCED THAT HE BAGAN SEARCHING AND READING THE MICROSOFT HELP SCREENS ONLINE TO LEARN ABOUT FILE SHARING. AFTER AN HOUR HE DETERMINED THAT WHAT I WANT TO DO IS NOT POSSIBLE.
Description of Work: HE SENT AN INEXPERIENCED EMPLOYEE WHO WASTED HIS TIME, MY TIME AND BILLED ME FOR IT.
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$180
Response from White Flag Computing
Dorothy M.
02/2014
computer repair
+ -1 morePaul Nurminen, the owner, was very helpful. He explained the various steps that would have to taken to accomplish this. He also explained some of the pros and cons of the Windows 8 operating system, which my old computer did not have. The person from Paul's office was very personable, friendly, and most important, was willing to explain what he was doing and why. I appreciated Paul 's helpfulness when I first called, and his employee's willingness to answer my questions and explain things. That, to me, is a winning combination. I will certainly use this company again.
Description of Work: I called White Flag Computing for help in setting up a new all-in- one computer and printer that I had just purchased.
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Yes, I recommend this pro
$154.38
Response from White Flag Computing
Derrell T.
11/2013
computer repair
+ -1 morePaul contacted me earlier in the day to share that he was sending his best technician instead of himself. (He was still working on a job started earlier that week.) His technician arrived on-time and was friendly and professional. He was able to install my monitor in about 15 minutes. After working on my Apple product / HP printer connection for a good 60 minutes (including two consults call to his boss Paul and another "Apple" expert) we still weren't able to solve my problem. The diagnosis was that this happens often with Apple products not being able to air connect with HP printers. (Something that I have certainly heard previously.) The technician gave an honest effort to resolving this problem; so no fault to White Flag. About 30 minutes after the technician left, White Flag owner, Paul Nurminen, called me to again explain the problem with my connection and offer his regrets for not being able to resolve this problem. I very much appreciated his call. Their customer service level was very good and I would definitely utilize them again!
Description of Work: I had purchased a large computer desktop monitor that I needed installed. Also, over the past two months, the connection between my HP printer and my two Apple products (Iphone & Ipad) has not been working, preventing me from printing directly. So, I ask the technician to investigate and resolve.
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Yes, I recommend this pro
$76
Response from White Flag Computing
Jeannine H.
02/2013
computer repair, computer training
+ 0 moreA couple of weekends ago I started having trouble booting up and shutting down my computer. I suspected the hard drive. First thing Monday morning I called Paul and took him my computer which I purchased in 2008. He copied my data off the hard drive so that I wouldn't lose it and then ran diagnostics. Hard drive had multiple bad sectors and a motherboard hard drive controller problem. In other words, that computer was kaput. So, I bought a new HP laptop with Windows 8. I hated Windows 8 so I bought Windows 7 and Paul uninstalled Windows 8 and installed Windows 7 plus Office and Quickbooks. He restored all my data files and set everything up the way I like it. So, I'm back in business. Paul worked with me every step of the way to make sure my computing needs were met and was a pleasure to work with.
Description of Work: Paul has been my computer guy since 2008. He has saved me from two hard drive crashes and has set-up two new computers. He is very knowledgeable, trustworthy, professional, and a pleasure to work with. He's very responsive in an emergency and goes the extra mile. When I first started using him I was local to his location. I now live a ways away but still drive to have him do my work because I trust him to do a good job. I would highly recommend Paul to anyone needing a knowledgeable computer person.
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Yes, I recommend this pro
$200
Response from White Flag Computing
DARRYL H.
12/2012
computer repair
+ -1 moreI had a positive experience with Paul's work and would recommend him highly to others with computer problems.
Description of Work: Paul did virus removal and also installed a new video game card for my computer. Rather than charging an arm and a leg when he determined it would not be economical for me to keep the computer given how the virus and other problems had compromised the hard drive, he recommended that I buy a new computer and he would only charge me for a limited amount of time for attempting to remove the virus. I thought this approach was very helpful and showed his professional commitment to resolving my computer problems rather than simply trying to make as much money from me as possible.
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Yes, I recommend this pro
$200
Response from White Flag Computing
Robert R.
12/2012
computer repair
+ -1 morePaul sent out two techs (Daniel and Chris). Both arrived exactly on-time. They were both professional, thorough, knowledgeable, polite -- just a pleasure to work with. Both were extremely efficient and maximized the service provided in the time they were here. They both exceeded my expectations and were very focused on making sure we were happy with the results of their work.
Description of Work: Set up wireless printing on home network consisting of multiple Macs and PCs. Optimized performance of Mac computers. Set up iPad for wireless printing. Set up DVD player for wireless network and enabled streaming of on-line movies (Netflix and Amazon).
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Yes, I recommend this pro
$150
Response from White Flag Computing
judi M.
11/2012
computer repair
+ -1 morePaul was very good to work with.He was prompt and got right to work. I had a new computer and needed it set up, and have the info. from the old computer transferred over.Paul was easy to talk to and answered all my questions.He had a lot of patience and helped me understand all that was going on. I would definitely recommend him. In fact, I e-mailed him later in the day with a question about the new computer, and he responded quickly.I will use his services whenever I have computer issues.
Description of Work: Service was to set up a new computer, and transfer all the data from the old computer
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Yes, I recommend this pro
$162
Response from White Flag Computing
KATHY W.
11/2012
computer repair
+ -1 moreI dropped off the tower at his office because it is a lengthy process to scan through and remove the malware/virus. He also performed security updates and other items that needed to be done. You don't realize how much you depend on computers until you can't go on and get your work done. We are so grateful that Paul was there for us and able to quickly restore our computer. Thank You Paul and your team!
Description of Work: Our small business came to a screeching halt after the computer contracted a nasty virus. We quickly stopped use after the computer was taken over and called our computer guy Paul. He knew exactly what went on, he said they were phishing for credit card numbers.
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Yes, I recommend this pro
$185.25
Response from White Flag Computing
Bob W.
09/2012
computer repair
+ -1 more303I called dropped off my Notebook. Picked it up a couple of days later all fixed and more.
Description of Work: Several problems with my Notebook were corrected. He was a REAL find. I will definitely use him in the future.
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Yes, I recommend this pro
$120
Response from White Flag Computing
KATHY W.
01/2012
computer repair
+ -1 morePaul came to our small business a couple of weeks ago and helped us out with our computer. Since we got a new tower there were of course issues that needed to be worked out. Paul came on time, was very knowledgeable about computers, but spoke in terms that non computer people would understand. His prices were very fair and he was very professional as he patiently answered all our questions. He followed up by email reiterating everything that he did and what we still needed to do. We are happy we found him and will definitely call him again.
Description of Work: Paul installed additional scanning software and configured the settings also set up folders and demonstrated usage of scanner. He went over several minor issues such as volume on speakers, set up default on the printer and Internet Explorer and moved things around for easier use. He looked into some software for us after he left that might help with our business and followed up promptly.
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Yes, I recommend this pro
$140
Response from White Flag Computing
KAREN L.
11/2011
computer repair
+ -1 morePaul got everything working very quickly. As always, he arrived exactly when he said he would. Performed the work despite the constant request for attention from my dogs. He checked whether he can put in Internet changes on other household wireless computers while he is there (which he does). Very thorough. Has a low-key, delightful personality. Wonderful for an independent 1-person home office consultancy with no IT department!
Description of Work: Paul fixed the Internet connection on my new laptop that I was unable re-connect after returning from a trip where I used a hotel Internet connection. This was after trying to help me fix it myself via email. Paul also added a free anti-virus service to my little-used, older laptop. I have worked with Paul for several years and have always found him to be extremely knowledgeable, always helpful, highly professional, and trustworthy. His fees are more than fair.
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Yes, I recommend this pro
$92
Response from White Flag Computing
Dorothy M.
09/2011
computer repair
+ -1 morePaul came out and did an excellent job. I am a novice computer tech myself, so he did not mind letting me watch him and he explained what he was doing each step of the way. I had two issues on one of my computers, he diagnosed them both and fixed one, and told me how to fix the other one myself--I would need another piece of hardware. He stayed longer than an hour but only charged me for one hour. He cleaned up my second PC and showed me how to keep it clean in the future. I got a good deal more than I paid for, would use him again, and would definitely recommend him.
Description of Work: Removed old wireless network and helped me create a new, more secure one. Tried to troubleshoot the sound card - will need a clean installation of a new card Cleaned up a second PC, removing a lot of stuff from the registry and start up process He gave me a copy of a nice freeware utility to keep my harddrive cleaned up for speed.
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Yes, I recommend this pro
$85
Response from White Flag Computing
adrienne B.
09/2011
computer repair
+ -1 moreThis is the 1,000th time I've used Paul....as usual, he got right to the heart of the problem immediately, with expert diagnosis, and repaired my laptop -- and saved my data! He was a referral to me 4 years ago, and since then, I've referred him to numerous friends, all of whom have the same glowing reviews that I do!
Description of Work: Paul repaired my laptop -- hard drive crashed. Backed it up, performed diagnostics, and as always, excellent and timely repair!
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Yes, I recommend this pro
$300
Response from White Flag Computing
Kevin R.
08/2011
computer repair
+ -1 moreI called White Flag Computing and left my info. The following day I received a call from the representative. He gathered the details and called me the next day with the detailed costs. Within 2 days I was able to get what Geek Squad couldn't accomplish in over a week. I plan to use this company in the future and recommend to my coworkers and family. Outstanding service!
Description of Work: I needed an estimate on a laptop for my insurance company. I had tried "Geek Squad", which had been recommended by my insurance company, but after paying $85 for them to ship it to their repair center I still had NO estimate. At least I got my $85 back.
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Yes, I recommend this pro
Response from White Flag Computing
Robin E.
06/2011
computer repair
+ -1 moreThis was the third time my PC was attacked by viruses, malware, etc. The PC would crash on boot-up and was reduced to not much more than an expensive paperweight. I had taken my PC to retail store repair facilities and the only thing they would do is to re-install the OS. That would be fine, but the machine never worked quite the same afterwards. I found Paul and Angie's List and decided to give him a try. Paul was able to repair my PC and it runs rock solid. I had to take the PC back to Paul after noticing that it would not burn or play DVDs. After a second visit, Paul was able to fix the DVD problem. I would suggest going over the system thoroughly with Paul before taking it home. I liked the fact that Paul not only fixed my PC, but downloaded beneficial software onto my PC to keep it protected. He also sold me and installed a lightly used replacement DVD player/burner for a very reasonable price. My first visit to Paul cost $169.25. My second visit to Paul cost $129.44. I would definitely use Paul again.
Description of Work: PC clean-up of viruses, malware, spyware, etc. Re-install missing / corrupt operating files. Replace DVD player/burner. File back-up.
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Yes, I recommend this pro
$298.69
Response from White Flag Computing
William C.
03/2011
computer repair, computer training
+ 0 moreHe?s a very nice man. He lives in the neighborhood. He?s always pleasant and willing to respond quickly. He?s very reasonable with his charges. He comes to your home. I would use his services again in the future.
Description of Work: We used White Flag Computing. We last used their services this month. We had them over to do some work on our computer. He’s done work for my wife like installing new programmes and correcting problems with the working of the computer. He was dealing with problems with certain functions of the computer and he did some repair, and then explained to me where I was going wrong.
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Yes, I recommend this pro
$70
Response from White Flag Computing
Suzanne M.
01/2011
computer repair
+ -1 moreVery happy with service and fixed product.
Description of Work: I found White Flag Computing on Angie's List. Since he was local and had an A rating I gave Paul at WFC a call. I had inadvertently installed a Trojan virus called "Peak Protection" on my laptop. It is basically 'scareware' where a fake Microsoft warning alerted us to a 'virus infection'. I was given the option to download a 'free' anti-virus program to clean our computer, but what it is really did was install itself on our computer and then told us we needed to purchase its 'heuristic module" to clean the infected files. Peak Protection then terminates various computer programs as you use them - esp ones that try to uninstall it. It's a complete scam. Paul at WFC calls it "extortware". It never cleans your computer it opens a backdoor for other maleware to install itself on your computer. Paul had me try a couple of tricks to try to clear it off my laptop (no charge for the phone help). Nothing worked - it was a longshot anyway - so I took my laptop in. Paul kept the computer a few days and it was ready when he said it would be. Since it took longer to uninstall the maleware than expected, instead of charging me an hourly rate, Paul charged me a lower flat "tune up" rate of $155. He also gave me a 10% Angie's List discount! The other charges I had were for a RAM upgrade $60 and a good Anti-virus program called NOD32 which Paul got with his business discount and passed the savings on to me $40. Add CA tax and the total job came to $248.12. I would not hesitate to use White Flad Computing again!
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Yes, I recommend this pro
$248.12
Response from White Flag Computing
JESSICA F.
10/2010
computer repair
+ -1 moreBoth of us have been very satisfied with his work. He had great suggestions above and beyond what we originally came in for and this was much appreciated.
Description of Work: Both my husband and I used Pauls' services for our desktop computers. For my computer, Paul fixed a user profile problem, upgraded the harddrive, and did a number of other smaller cleanups such as removing malware. I'm not certain what was involved in my husband's fix but his computer had completely crashed.
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Yes, I recommend this pro
$400
Response from White Flag Computing
Linda J.
09/2010
computer repair
+ -1 moreI was very pleased with the work he did for me. He was able to locate another on/off button for me. He installed the button and my computer is working now. I did not lose any data. I liked the quick service he gave me. It was an excellent service. The guy who came was very knowledgeable. He took the time to explain things to me. I was very satisfied with the service he gave me.
Description of Work: I used White Flag Computing in August for some computer repair. I have had a note book for three years which stopped working. I could not turn it on
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Yes, I recommend this pro
$135
Response from White Flag Computing
John T.
08/2010
computer repair
+ -1 moreEverything was good and he did a really good job.
Description of Work: I used White Flag Computing to debug my laptop.
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Yes, I recommend this pro
$110
Response from White Flag Computing
Ellis S.
07/2010
computer repair
+ -1 moreI am always pleased with his service. He finds the problems very efficiently & is very professional & friendly. I highly recommend his services.
Description of Work: My Outlook was not opening & had some corrupt file. White lag came to the rescue & fixed everything. He also checked my laptop to make sure it was working properly while he was here. I am so glad he makes house calls
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Yes, I recommend this pro
$200
Response from White Flag Computing
mike E.
07/2010
computer repair
+ -1 moreExcellent job. Nice people. Fair prices. Offered discounts. Worked with me on timing. Did some follow up.
Description of Work: cleaned visues off two computers, installed anti-virus software.
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Yes, I recommend this pro
$350
Response from White Flag Computing
John T.
03/2010
computer repair
+ -1 moreI use my laptop for work and have all my emails, documents and reports in there so I couldn't be without it for very long. I dropped it off on Friday morning and was able to pick it on Monday. Paul fixed all the problems I mentioned, removed a bunch of malware, and spyware and installed some tools to keep my computer running well. The difference was amazing. My 4 year old laptop know runs like it did when I bought it!!
Description of Work: My laptop, which I use for work, was have various problems, getting error messages and running slow.
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Yes, I recommend this pro
$110
Response from White Flag Computing
William C.
12/2009
computer repair
+ -1 moreFantastic! I appreciated the extra work and time he put in to not only fix the root problem, but also to give me the extra services that my computer needed along with helpful advice about the type of antivirus software I currently use and some tips on how to further optimize my computer. He brought the old video card and showed me exactly what had failed. The failure was due to my not keeping up a routine cleaning of the computer and he was very gentle in explaining this to me. He is nice, he is professional, and his invoice was very detailed. It included the cost of the replaced video card. I am extremely satisfied and pleased with the high quality of his work.
Description of Work: My monitor stopped working; the screen was blank. I called Paul and he had some ideas of what it could be and he scheduled a visit at my home. Initially he thought the problem was either the motherboard or the graphics/video card. He replaced my graphics/video card. He cleaned the computer completely, ran a full system virus scan. He fixed an error with my sound driver. He aligned some USB Ports that I couldn't use before. He reset the motherboard and he optimized the computer's performance and cache settings and disabled unneeded startup items.
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Yes, I recommend this pro
$230
Response from White Flag Computing
- 1(current)
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Contact information
303 W Grand Ave # 3, El Segundo, CA 90245
www.whiteflagcomputing.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
White Flag Computing is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
White Flag Computing accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, White Flag Computing does not offer free project estimates.
No, White Flag Computing does not offer eco-friendly accreditations.
No, White Flag Computing does not offer a senior discount.
No, White Flag Computing does not offer emergency services.
Yes, White Flag Computing offers warranties.
White Flag Computing offers the following services: Hardware repair & upgrades, virus/malware removal, computer tune-ups, new computer setup, computer training, hardware testing, hard drive diagnostic, recovery and upgrades, data transfer, security software, networking, backup solutions (local/cloud), custom PC systems, retro video game console repair (Intellivision, Atari, Odyssey 2, Colecovision), video gaming parts and accessories, MAME/multi-game arcade machines.
Feel free to give us a call if your particular problem or situation is not listed above.
Contact information
303 W Grand Ave # 3, El Segundo, CA 90245
www.whiteflagcomputing.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PM