When I first called, I was taken aback by the aggressive sales manner of the representative. She kept pushing despite my indicating I needed information to make a decision. I ended up cutting the call short and hanging up. Based on the call alone, as well as the high quoted price initially (initially quoted as over $188), I would not have used their service. At the end of the day, I needed to make a quick decision and ended up scheduling online. This process was quick and easy. The driver called me promptly at the designated time. He came on time and was professional. He gave me a discount considering I had a small amount to pick up. Based on his attitude and work ethic, I would use them again.
Description of Work: Hauled away queen size mattress and box spring.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David H.
04/2015
5.0
hauling services
 + -1 more
It went real well. They busted their butts to get everything cleaned up. I was impressed with them. I think they did much better than the guys that I would have found on the corner. I was impressed with the quality of their work. They cleaned up well and they had to make two trips. They had it finished within a day. They are a very good outfit.
Description of Work: 1-800-Got-Junk moved a bunch of construction debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
SUSAN M.
05/2007
4.0
hauling services
 + -1 more
It went very well. They were clean, courteous, and even swept up after themselves. They came at the appointed time, and it was extremely easy setting up an appointment, even with the main office being in Canada! My only complaint is that the price is a bit steep for what ended up being a very small, easy, and quick (15 minutes from start to finish) job. I think I will try calling the numbers I've seen on small independent trucks that cruise the neighborhood on trash day. I've found it's easier to get a good price that way. But I didn't have time for that this time. I would hire them again for a larger job that called for more meticulous people.
Description of Work: Removal of hammock in metal stand as well as a small wooden garden bench with metal sides.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
CATHERINE P.
06/2006
3.0
hauling services
 + -1 more
Truck that came was not as big as we thought (only 10' long). The two workers didn't pick up everything, because they said the truck didn't have enough room. Don't think they packed the truck well to begin with. For this price, we could have rented a garbage dumpster 22' long for almost half the price, which is exactly what we did the next day, and have the dumpster for a whole week too.
Description of Work: Hauled construction debris, trash, etc.
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Service Categories
Hauling
FAQ
1-800-GOT-JUNK? is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
1-800-GOT-JUNK? accepts the following forms of payment: American Express,MasterCard,Visa
No, 1-800-GOT-JUNK? does not offer free project estimates.
No, 1-800-GOT-JUNK? does not offer eco-friendly accreditations.
No, 1-800-GOT-JUNK? does not offer a senior discount.
Yes, 1-800-GOT-JUNK? offers emergency services.
No, 1-800-GOT-JUNK? does not offer warranties.
1-800-GOT-JUNK? offers the following services: Homes & Businesses Junk Removal