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Family Carpet and Upholstery Cleaning

Upholstery Cleaning, Carpet Cleaning, Oriental Rug Cleaning,

About us

Family Carpet & Upholstery Cleaning uses a truck mounted cleaning system to offer the most thorough and efficient way to clean for residential and commercial clients. Owner and operator, Oscar Mendo is an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified technician. Prior to starting his own business, he worked with COIT for 5 years. Our mission is to provide our customers with honest and affordable quality work. We are bonded, insured and accredited by the Better Business Bureau.

Business highlights

13 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla EspaƱol
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Serving you professional and affordable carpet and upholstery cleaning for your residential or commercial needs: Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Air Duct/Dryer Vent Cleaning, Mattress Cleaning, Auto Carpet/Upholstery Cleaning, Pet and Odor Removal, Tile and Grout Cleaning, Trucks, Vans, Boats and RV Carpet and Upholstery, Pressure Washing, 24 hr Emergency Service Available

Services we don't offer

Auto detailing

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-10 of 10 reviews

Alyssa Perez
11/2023
5.0
Google Review
Services exceeded my expectations!! Oscar was able to clean out pet stains on my carpets and couches and they look brand new. Very professional and reliable, definitely recommend for any of your carpet or upholstery cleaning needs!
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory Herrera
10/2023
5.0
Google Review
Took my area rug to Family Carpet to get clean because my pets really did a number on it. I was super surprised with the results. It looked brand new and smelled great. They were extremely professional and the prices are great. Highly recommend this efficient and friendly service. . Thanks again Family Carpet and Upholstery
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen Rodriguez
08/2023
5.0
Google Review
Very nice and respectful employees . They did an amazing job on my carpet and reasonable price. I def recommend them
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Family Carpet and Upholstery Cleaning
Hi Karen - Thank you for your review and recommendation! We appreciate your thoughtful words about our technicians, our carpet cleaning service, and our pricing. Thank you again!

Barbara Revueltas
08/2023
5.0
Google Review
All of the above. Couches look great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Family Carpet and Upholstery Cleaning
Barbara - Thank you for taking the time to leave us a review! We appreciate your thoughtful feedback and are delighted to hear that your couches are looking good. We love to hear it!

Marti Taggart
08/2023
5.0
Google Review
Ver happy with the outcome
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Family Carpet and Upholstery Cleaning
Hello Marti - Thank you for taking the time to share your thoughts and your rating of our services. We appreciate all of our customers' feedback and we are so glad to hear that you were happy with our work. Thank you again!

Tang T.
06/2020
1.0
carpet cleaners
Ā  + -1 more
AVOID - The owner of the company filed and completed bankruptcy after one of his staff stole my wife's diamond engagement ring (over $15,000 in value) from our property while on a job. I filed a police report and sued the company and the owner; I was ultimately awarded a default judgement against both (ie. I won the lawsuit for theft of my wife's diamond ring), after which the owner filed and completed bankruptcy in order to avoid paying my judgement. The company did not have insurance. You can search for the lawsuit (LA courts case number 19GDCV00401) against Family Carpet and Upholstery Cleaning and the owner Oscar Mendo.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LOURDES L.
07/2017
5.0
upholstery cleaning
Ā  + -1 more
I got the name of the company from Angie's List.
Description of Work: I used Family Carpet (and Upholstery Cleaning) to clean my couches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Family Carpet and Upholstery Cleaning
We are so pleased to hear that were happy with our services. We hope to be of service to you in the future.

Patty H.
07/2017
5.0
carpet cleaners, upholstery cleaning
Ā  + 0 more
Fantastic! They saved my sofa and love seat and I'm no longer embarrassed to have people see/sit on them.
Description of Work: Clean a very dirty sofa and love seat and family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Carpet and Upholstery Cleaning
Hi [Member Name Removed]! Thank you for taking the time to leave a review. We are happy to hear that we could save your sofa and love seat and that you were pleased with the service. We hope to work with you again in the future!

Freda S.
11/2016
5.0
upholstery cleaning
Ā  + -1 more
Excellent job. Saved me from having to buy a new chair.
Description of Work: A cloth upholstered club chair needed to be cleaned after 18 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Family Carpet and Upholstery Cleaning
Hi [Member Name Removed]! Thank you for using our services. It's always gratifying to hear positive feedback and that we were able to help.

Lisa B.
06/2014
5.0
upholstery cleaning
Ā  + -1 more
I contacted Family Carpet because I had purchased a voucher on AmazonLocal. ($69 for three rooms--value $175.) I spoke with Oscar and explained what needed to be done. He told me up front the voucher would not cover the stairs, and there would be a $40 charge. He explained a bit about how he worked, and who he worked with, and I was able to make an appointment for a few days later. Oscar called half an hour before arriving to let me know he was on the way. He and Ryan arrived promptly, took a look at the room, stairs and area rug I wanted cleaned, and got quickly to work. They used a truck-mounted system, running the hoses through my garage. There was a minimum of fuss and muss. My carpet is light beige and had a lot of spots and stains, some of which had remained through several prior cleanings. Oscar was able to get most of them out, and the few that remain are much lighter. Even he was surprised at the result! As an added bonus, I was given a pair of booties to wear until the carpet dried. All in all, I was very pleased.
Description of Work: Cleaned carpet and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

    Contact information

    unknown, El Monte, CA 91732

    http://www.myfamilycarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstery Cleaning,
    Carpet Cleaning,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Air Duct Cleaning

    FAQ

    Family Carpet and Upholstery Cleaning is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Family Carpet and Upholstery Cleaning accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
    Yes, Family Carpet and Upholstery Cleaning offers free project estimates.
    Yes, Family Carpet and Upholstery Cleaning offers eco-friendly accreditations.
    Yes, Family Carpet and Upholstery Cleaning offers a 10% senior discount.
    Yes, Family Carpet and Upholstery Cleaning offers emergency services.
    No, Family Carpet and Upholstery Cleaning does not offer warranties.
    Family Carpet and Upholstery Cleaning offers the following services: Serving you professional and affordable carpet and upholstery cleaning for your residential or commercial needs: Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Air Duct/Dryer Vent Cleaning, Mattress Cleaning, Auto Carpet/Upholstery Cleaning, Pet and Odor Removal, Tile and Grout Cleaning, Trucks, Vans, Boats and RV Carpet and Upholstery, Pressure Washing, 24 hr Emergency Service Available
    Auto detailing

    Contact information

    unknown, El Monte, CA 91732

    http://www.myfamilycarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed