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Stan's Fireplace and Fence Service

chimney sweep

About us

"Stan's Fireplace Service" We offer a large service area to serve you. Stan started over 40 years in the Service business with His Dad (retired) who was a great teacher. We specialize in troubleshooting and repair of Gas Fireplaces and Pellet Stoves. Customer service is the key to our success. Getting the job done timely and correctly and at a fair rate.

Business highlights

42 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5437 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 76-100 of 437 reviews

LaRaine T.
03/2017
5.0
Stan"s Fireplace is a great firm to repair your Heatilator Fireplace!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walt W.
02/2017
3.5
Prompt Did the job, price was what was quoted 165$ seemed very high for a tune up, but he was the only company that was recommended by home advisor

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Steve R.
02/2017
5.0
The technician was excellent. He was professional and extremely knowledgeable and fixed the problem quickly. I would highly recommend the service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

MARY S.
02/2017
5.0
Nice people. Easy to set up appointment. On time and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly W.
01/2017
1.0
I was given a window between 10-12. Stan was 15 minutes late and didn't even give a courtesy call. The problem was I had not turned the knob from pilot to on. He told me this is a common problem. 5-6 times a week. I was still charged $165. If it is such a common problem, why don't they ask you to check for this before coming out? Very disappointed. I will never use this company again.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5


Rachel K.
12/2016
0.5
He made the appt. and did not tell me there was $160 service charge to look at the stove. Came out and spent short amount of time to reset my breaker and take $160 for doing this. Very unhappy.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5

$160

Rich B.
12/2016
0.5
Charged me for an hour found a loose connection. Wiggled some wires and left after 1/2 hour. The gas fireplace worked when they were here but they did not fix the loose wire, just moved it. The first three times I tried to start it, I had to lay down and wiggle wires. Then Every two times out of three I had to wiggle wires. Since they were here for just 1/2 hour and did not fix it, I asked for my money back. NO, they wanted to come back

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$165

ann r.
12/2016
2.0
I hate to give a bad review. The technician was quick, and knowledgeable. Unfortunately, he did not put the stove back together correctly and the inside metal plate came off within two days of service. The stove was on 24/7 for two days and did not heat the house as it had before service. Also, the frame sitting in the fireplace is loose and was not before service. When I initially called, I was given an appointment within three days. When I called to have the stove fixed from the technician's mistake, I was booked over a week out. When I asked the receptionist what I was supposed to do until then, she said to put on a couple sweaters. :/ The technician was in my house less than an hour, charged $168 and now wont be back to fix his mistake for a week and a half.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5

$168

MELINDA B.
11/2016
5.0
Very professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Betty L.
11/2016
5.0
The gas fireplace in our new home had such a small flame, even though it was turned to high, that we were embarrassed to use it when we had company. The adjustments Stan's made resulted in a unit that we will proudly use! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
11/2016
5.0
Awesome!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rena T.
11/2016
4.5
Stan was very kind and explained every thing to my understanding. His cleanup was so appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Diane M.
11/2016
5.0
On time and performed work within estimated service time. Technician knowledgeable and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary T.
10/2016
4.0
They have ordered a control valve that was frozen, however, I feel very comfortable with Stan. I will give a complete review when the work is complete.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kevin T.
10/2016
5.0
Very thorough and professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Brian C.
07/2016
4.5
They showed up on time!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jim M.
07/2016
5.0
Very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim H.
07/2016
5.0
Showed up on time as promised, completed the project quickly and everything looks and works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
07/2016
4.0
On time for initial call . Went over project and was prepared to do job. Fairly priced

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$359

Robert M.
07/2016
5.0
100% satisfied! Did not up sell and fixed the problem I needed them to repair! Very happy with this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2845 Canterbury Circle, El Dorado Hills, CA 95762

http://www.stanleysservices.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Stan's Fireplace and Fence Service accepts the following forms of payment: CreditCard
No, Stan's Fireplace and Fence Service does not offer free project estimates.
No, Stan's Fireplace and Fence Service does not offer eco-friendly accreditations.
No, Stan's Fireplace and Fence Service does not offer a senior discount.
No, Stan's Fireplace and Fence Service does not offer emergency services.
Yes, Stan's Fireplace and Fence Service offers warranties.

Contact information

2845 Canterbury Circle, El Dorado Hills, CA 95762

http://www.stanleysservices.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed