Tom, the owner of Gold Star Plumbing, answered when I called... he squeezed me in between jobs, came over the same day. He called the water heater manufacturer and got them to send a new gas control valve overnight and it was under warranty. He came back the next day to install the valve, I have hot water again.
Description of Work: My gas water heater stopped making hot water. I needed somebody to diagnose and repair it. All I knew was that the indicator light on the control panel was flashing five times. Owners manual said "sensor failure"... whatever that means.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Linda M.
02/2015
5.0
plumbing
+ -1 more
I spent $1350. There was nothing that needed improvement.
Description of Work: I used Gold Star Plumbing on the 6th of February to do a complete water heater replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Ralph B.
10/2014
3.0
plumbing
+ -1 more
Cost went over estimate and was a bit of a shock. Cost did not seem to conform to laborand materials, as we had agreed.
Description of Work: Fixed a plumbing leak.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$200
Response from GOLD STAR PLUMBING
I am sorry to read about your frustration with the final cost of job. I am always concerned when the actual cost comes in over an estimate. Review of your 2011 service showed the job did require 2 trips and was under the house which may have been part of the difficulty. However, if you were happy with the quality of repair and would like to use us again in the future...I can offer you a 10% discount. Sincerely, Stacy Rotondo
Linda S.
08/2013
5.0
plumbing, drain cleaning
+ 0 more
Tom was out within 24 hours of my call, was very efficient and did a good job. I wish there was a coupon or discount, as I had I known it advance, other deals were $77 for snaking out a line. However, Tom was very professional and got the job done; I'd definitely use him again and have his card to refer to friends and neighbors.
Description of Work: He rebuilt drain pipes for the clothes washer and unplugged a drainage line shared by the clothes washer and the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
lisa R.
06/2013
5.0
plumbing
+ -1 more
He was prompt, and fast repairing the leak
Description of Work: Had a leak from a line in my water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Loren B.
09/2011
5.0
plumbing
+ -1 more
I got him from Angie's List and he was very good. He gave one hundred percent to the job. I liked everything about him. It was a nasty interior job and it was gross. I needed it done. So, he came out and knocked it out.
Description of Work: I used the services of Gold Star Plumbing a month ago for a plumbing repair. We had a leak that came through the ceiling of our house downstairs and it came from a pipe that was connected to the toilet. He replaced that pipe from the toilet through the ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Christine P.
08/2010
5.0
plumbing
+ -1 more
He is always professional, will try to get to you as soon as possible, will help you over the phone. When he comes to your home he is always personable and does excellent work. We use him for all our plumbing needs and have never been anything but secure that we had the best service possible.
Description of Work: I had a clogged drain that plunger and drain cleaner would not remove. He came out and showed me how to take out the trap and used a tool to clean it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VIRGIL C.
05/2006
5.0
plumbing
+ -1 more
THEY ARE DEPENDABLE AND RELIABLE PEOPLE. THEY SAID IT WOULD TAKE ABOUT THREE TO FOUR DAYS BEFORE THEY COULD COME. HOWEVER, THEY ENDED UP COMING AFTER HOURS TO DO THE WORK.
Description of Work: HE INSTALLED HANDICAPPED TOILETS IN TWO BATHROOMS AND REPLACED THE FAUCET IN THE KITCHEN.
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Service Categories
Plumbing,
Drain Cleaning
FAQ
GOLD STAR PLUMBING is currently rated 4.8 overall out of 5.
GOLD STAR PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, GOLD STAR PLUMBING does not offer free project estimates.
No, GOLD STAR PLUMBING does not offer eco-friendly accreditations.
No, GOLD STAR PLUMBING does not offer a senior discount.
Yes, GOLD STAR PLUMBING offers emergency services.
No, GOLD STAR PLUMBING does not offer warranties.
GOLD STAR PLUMBING offers the following services: Plumbing Service Repair & Drain Cleaning