Super helpful and professional, support small business versus large corporate chains that treat employees like a cog in a machine and don’t care about their customers.
Description of Work: Sump pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Hilnore W.
08/2016
2.0
drain cleaning
+ -1 more
unknown
Description of Work: I called them and they promptly sent the field manager out. The field manager came out and required more specifications regarding the toilet. I provided the information the following day. The receptionist said she would give that info to Bill (field manager). I called her the following day to see if the information was passed onto him, and she told me he would call me tomorrow. He has still not called me within 5 days.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Marlene K.
07/2016
5.0
plumbing
+ -1 more
They are honest, knowledgeable, clean, and efficient. They've been around for years because of their excellent customer service. They are always very thorough with their diagnosis, and they don't up-sell you when it's a simple fix you could do yourself. They also book you as fast they can. And while they can do larger projects, they don't mind taking smaller residential jobs (which is quite rare in this area). I would highly recommend OLIVERO PLUMBING CO, they are fantastic!
Description of Work: I've this provider three or four times for different jobs. Fixed drains, inspected sewer line, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathleen M.
07/2014
5.0
drain cleaning
+ -1 more
I am fine with them. They are very close to me and they are pretty good about showing up when they say they are going to. I think their pricing is slightly higher than some places.
Description of Work: Repairing a toilet clog.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Russell L.
12/2013
5.0
plumbing
+ -1 more
Everthing went smoothly, service was excellent but I truly believe I pd. Too much for the job.The job was done several years ago but I don' remember exactly when.Sorry-
Description of Work: The plumbing co. Replaced approx. 15-20 ft. Of water line.The work was excellent, however I was charged $100/hr. Which was a lot of money back then.I truly think I could have found somone cheaper but I was having a deck put in and needed this water line replaced quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,500
Cathy W.
11/2013
3.0
plumbing
+ -1 more
Not well; never heard from the provider for a revised quote. My remodel has not yet began and my contractor recommends Olivero, so we still may use them, although I would not have if not for the perseverance of my contractor. We'll see how things go. I jhope I'm pleasantly surprised.
Description of Work: Did not return phone call for revised quote.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,600
Linda B.
07/2013
5.0
plumbing
+ -1 more
Great! Cleaned up well and you cannot tell that the floor was taken up and put back down. No more leak into the downstairs unit! It took him much longer than he expected, but he was very good natured about it. Originally we thought that the problem was the toilet seal, but it turned out to be much more than that.
Description of Work: Replaced toilet and lead bend that was leaking. He had to take up part of the bathroom floor and get in between the joists in order to fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Marian B.
06/2013
5.0
plumbing
+ -1 more
Bill arrived to help troubleshoot water pressure problem. Replaced in/ot piping to water heater and slightly incrested regulator pressure. Added scope to replace spigot valve based on how well other work went.
Description of Work: Increase water pressure (replace inlet & outlet to water heater; add isolation valves; adjust water pressure regulator)and replace leaking outside spigot valve for hose connection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
MICHAEL K.
04/2013
4.0
plumbing
+ -1 more
We bought a new washer and dryer and the delivery guys placed the dryer on the left and the washer on the right which was very awkward because the doors opened up against each other. Olivero switched them around and extended the gas line to reach the new location. The tech also installed a new kitchen faucet with no problems. He then installed our new fancy toilet that had a special features seat (bidet, warmer, dryer) and he removed the old one from the premises.
Description of Work: installed customer supplied toilet, bidet seat & kintchen sink faucet. extended gas line for dryer.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Alan J.
04/2013
5.0
plumbing
+ -1 more
They're excellent. They were on time and the they kept the price as agreed and they're very professional. They cleaned up after themselves and did excellent work. I would use their services again.
Description of Work: We had used Olivero's for plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Louise H.
04/2013
5.0
plumbing
+ -1 more
I'd give them straight A's for price, quality, responsiveness, punctuality and professionalism.
Description of Work: I used Olivero Plumbing Co for a sewage issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margo T.
01/2012
4.0
plumbing
+ -1 more
1. This job was handled quickly, professionally, and was well coordinated with an electrician the firm recommended. Dave (member of the Oliveiro family) oversaw the job. Expensive, but excellent work and service. 2. and quot;Billand quot; would go for long periods when he would not return my calls. He was going to try to get (a) information and (b) some parts he thought I could use for the proposed job but ultimately just took so long in getting back to me I told him to forget it. Frustrating experience. It contributed to the lower grades, above, but in the scheme of things was a much more minor interaction than Item #1.
Description of Work: 1. Removal of old ejector pump and installation of new pump & related plumbing. 2. Tried to get estimate for minor repair (capping of old sewer cleanout access on sidewalk).
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$4,000
Kristine H.
11/2011
5.0
plumbing, drain cleaning
+ 0 more
They do excellent work and are very familiar with city codes. They came ina timely manner and were very efficient. They suggested some additional work. They did not try to "hard-sell" me and I decided to let them do the work. They have also replaced my hot water heater about 2 years ago. They are very honest. I would reccommend them to anyone.
Description of Work: They were hired to fix the shower head and unclog a drain in a bathub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA W.
11/2011
5.0
plumbing
+ -1 more
Our old faucets and lines in rather bad shape, so took some time to fix. But worked steadily and did a good job.
Description of Work: Install 2 new faucets (I provided), including new water lines. Also installed soap dispenser.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Veronique S.
08/2011
3.0
plumbing
+ -1 more
I didn't think that they were very effective, and I was disappointed with how everything turned out. I was charged way more than I expected. I also didn't like the attitude that they gave me when I addressed what I was billed.
Description of Work: He fixed 2 shower faucets, and did a great job. I showed him one toilet in my house where the water was running, and he didn't really do anything to address the issue. Another toilet was very hard to flush, so he replaced the lever. The lever he replaced it with was not one that I would have decided to use. He didnt really give me any options. The sink in my kitchen was leaking, and he supposedly fixed it. He actually had to come back 3 times to repair it. He ended up replacing the whole faucet the third time, again not giving me any options. They actually sent me a seperate bill to pay for the faucet, and it was something that I would not have even picked out. So the third time, they charged me for labor, and the part that they replaced.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Katherine C.
06/2011
5.0
plumbing, drain cleaning
+ 0 more
The job went fine. It has been problem free ever since they did the job. I've been using them for years. I would absolutely use their services again in the future.
Description of Work: I used Olivero Plumbing Co. I last used their services I think in January. They had to unbolt and reseat a toilet because we had a little leak underneath. He tightened up all the lines and reseated the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
MARY W.
03/2011
4.0
water heater repair
+ -1 more
I was very satisfied with the work completed. I would recommend them to other.
Description of Work: They installed a hot water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda G.
01/2011
5.0
excavators, drain pipe, drain cleaning
+ 1 more
We’ve used them many times for the last several years. It was done at a very reasonable cost. We had priced a couple of other places and they wanted $2,000. When he came out he said that because the break was in our yard and didn't go out into the street, it would be a fairly quick job and he had all the stuff he needed in his truck. He dug and dug and dug and popped it in and cleaned it out. He tested the line and suggested that at some point it should be routed out as far as possible into the main line. He said that it is quite possible that since the city lines are so old there could be problems down the road but they wouldn't be our problems. He said that I should call the city because he thought the blockage was not on our property. He said to keep the line clean and route it out so the city couldn't say that it was our problem. His speed stood out. He got it done all in one day. They have always given us prompt service. We called that morning and they came that day. They couldn't promise it would be done that day but it was.
Description of Work: We used Olivero Plumbing because we had a broken pipe in our yard. They replaced the pipe very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Peter C.
10/2010
5.0
plumbing
+ -1 more
It went very well. They came on time, completed all work in one visit and did less than I thought was needed because it wasn't needed. We intend to use them in the future for all of our plumbing needs.
Description of Work: Repair and /or adjust 3 toilets and repair washing machine drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$327.34
Donald T.
10/2010
5.0
plumbing
+ -1 more
With the exception of the toilet repair, Olivero's work was perfect. Neat, organized, prompt, and cleaned up afterwards. On the toilet bowl, on the first try the plumber did not fasten it well enough to overcome rotted wood under the floor; Olivero returned and did the job again at no additional cost, and so far everything is fine.
Description of Work: For a newly purchased house, we asked Olivero to install a master water pressure reducing valve, upgrade some galvanized iron connections, icemaker water line, and to securely fix a loose toilet bowl to the floor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,210
Linda G.
04/2010
5.0
plumbing
+ -1 more
We've used them several times over five years and they are great. They are very honest. They are right every time and will let you know if the work can be done cheaper.
Description of Work: We used Olivero Plumbing because we had a broken line leading to our washing machine. They grouted it first and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
jacqueline C.
09/2009
5.0
plumbing
+ -1 more
I had an excellent experience with Olivero. I did not compare them to any other companies, however I felt that their prices were fair for the quality of their work.
Description of Work: Olivero Plumbing Company came out to redo all of the plumbing in my hundred year old house so that it was up to code. They installed a new shut off valve and did the plumbing for a remodeled bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Andrew W.
09/2008
5.0
plumbing
+ -1 more
They did a very good job. I was very happy with the work that they did. They came over and did the work when they said they would. They did what they said they would do.
Description of Work: The company installed a new toilet for me when they were there.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
CATHY J.
08/2008
5.0
plumbing
+ -1 more
I was thrilled with Olivero. They know their Toto! And they were great to work with. I love being able to call a business and not have to fight my way through the people tasked with answering the phone but know nothing. I talked to John Olivero initially, Julie to schedule the work and had Jim do the installation and all 3 were uniformly absolutely great on everything that matters to me. They were friendly, knowledgeable, competent. Jim was exactly on time (at the beginning of the 2 hour window I had been given) and did the replacement quickly and well. He cleaned up after himself, put everything back as it had been, explained what I should keep my eye out for, just in case something did go wrong, etc. Maybe it's a sad statement about my life, that this is so exciting, but I am thrilled about my new Toto toilet and the work that Olivero Plumbing did!
Description of Work: Our old toilet was performing increasingly poorly and was a big water-waster, so we decided to replace it. I did my research of EBMUD's rebate approved toilets and decided on a Toto brand toilet (EcoPromenade model). Toto is a very high quality toilet and has a bunch of models that are very low water users. I saw that Olivero Plumbing was a Toto provider and a friend of ours had highly recommended Olivero a few years ago, so I gave them a call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
DAWN S.
10/2007
5.0
plumbing
+ -1 more
David Olivero did a very thorough and professional job. He was quite skilled and definitely knew what he was doing. He would offer different options for us and would work with us easily. He was always punctual. We thought that his prices were a little high, but the quality was well worth it. We were very happy with his services.
Description of Work: He made changes to the existing plumbing in four bathrooms and the kitchen of our home. He added new plumbing and installed all of the fixtures for each room. The price was for the labor only and the job was completed in 2 weeks.
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Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Water Heaters,
Excavating
FAQ
OLIVERO PLUMBING CO is currently rated 4.7 overall out of 5.
No, OLIVERO PLUMBING CO does not offer free project estimates.
No, OLIVERO PLUMBING CO does not offer eco-friendly accreditations.
No, OLIVERO PLUMBING CO does not offer a senior discount.
No, OLIVERO PLUMBING CO does not offer emergency services.
No, OLIVERO PLUMBING CO does not offer warranties.