Description of Work: Never responded after first visit, despite repeated phone calls.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joan K.
06/2014
4.0
metal restoration
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
AYANNA F.
06/2011
5.0
heating & air conditioning/hvac, metal restoration, auto glass
+ 1 more
We purchased a new slide-in kitchen range and microwave hood/oven from a local appliance store. The new range would not fit completely into the range space because of our existing countertop. We tried to alter the butcher block-type countertop, however, in the process we damaged the sides of our countertop. To remedy that situation, we designed a one-piece cardboard template for our backsplash, which would also cover the damaged sides of our countertop. Because we had a small fabrication job, we were recommended to El Cerrito Heating and Sheet Metal by another Angie's List sheet metal company that was not equipped to fabricate a fine, precision backsplash. We were looking for a company that could fabricate our backsplash exactly and quickly and El Cerrito Hand SM did just that. We were estactic and pleased with this company's responsiveness. (1) I placed the brush stainless steel order with El Cerrito Hand SM on Monday and our backsplash was ready Tuesday morning. The fabricated backsplash was a perfect match to our design template. Easy to order and reasonable cost. (2) While talking to Rob Holland at El Cerrito Hand SM, we found out he could also attach/install the new duct work for our new microwave/hood oven as well. (The local appliance store where we purchased the microwave hood/oven was installed on Wednesday, however, the appliance store installers would not attach the new duct work to complete the install even though the new duct work was confined to the kitchen cabinet directly above the new microwave hood/oven. The duct work in our attic was already in place and vented through our roof.) Today, Thursday, El Cerrito Hand SM did a superb job installing our new brush stainless steel backsplash behind our new range. As a matter of fact, the backsplash looks like it is part of our new range. El Cerrito Hand SM also completed our microwave hood/oven install by attaching the new duct to the microwave hood/oven and to the existing duct work that vents through our attic. We found Rob Holland to be an absolute pleasure to work with--highly skilled, extremely knowledgeable and a consummate professional. Our backsplash is a fine piece of work that is a highlight in our kitchen. We will recommend El Cerrito Hand SM to all our friends and acquaintances. We will also contact them if we should need any additional work in the future.
Description of Work: There were two jobs we needed done. We needed (1) a custom brush stainless steel backsplash to be fabricated and installed behind our new range, and (2) we also needed a professional to connect new duct work only inside our kitchen cabinet to our new microwave/hood oven and existing duct work already in place in our attic and vented through our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Peter C.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
It was wonderful. We had gotten an estimate for the job from our long term heating contractor. They bid $5,695.00. We went to El Cerrito Heating for a second bid and they came in at $2,740 which was 52% less than our trusted long term heating contractor. Both bids were for the same furnace brand and model and for the same work. We now consider l Cerrito Heating our new Heating contractor.
Description of Work: Removed existing furnace and installed a new furnace. Installed a new thermostat. Installed new insulation on all heat ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,740
June R.
07/2010
2.0
heating & air conditioning/hvac
+ -1 more
The original people that put in the furnace retired and recommended them. I liked the guy okay that came out and he was nice. After several calls they came the second time. I called several times the third time and they kept saying they couldn't come and said they would call me back which they didn't do. That went on for about 3 weeks. I ended up getting another person because they never did get back to me. The same part had to be replaced 3 years in a row. I finally gave up the third year and called someone else. They were very unresponsive. I wouldn't use them again unless I was desperate.
Description of Work: I used El Cerrito Heating & Sheet Metal to replace the starter and about a year later I had to have it replaced again. They had to come a third time and it turned out it was the same piece.
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Service Categories
Metal Fabrication & Restoration,
Heating and Air Conditioning,
Auto Glass
FAQ
El Cerrito Heating & Sheet Metal is currently rated 3.9 overall out of 5.
No, El Cerrito Heating & Sheet Metal does not offer free project estimates.
No, El Cerrito Heating & Sheet Metal does not offer eco-friendly accreditations.
No, El Cerrito Heating & Sheet Metal does not offer a senior discount.
No, El Cerrito Heating & Sheet Metal does not offer emergency services.
No, El Cerrito Heating & Sheet Metal does not offer warranties.