At Sitko Services, we pride ourselves on hiring experienced, professional plumbers who believe in our goal of 100% customer satisfaction. We provide our plumbers with weekly ongoing training to make sure their skills are sharp and up to date. All of our plumbers are uniformed, licensed, bonded, and insured. We want you to feel good about choosing our company.
Business highlights
10 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing service and repair including hot water heaters, tankless water heaters, sewer repipes, gas line installation. drain cleaning, main sewer line, faucet/disposal installs, water softeners, emergency service!
Excellent service, excellent work and top notch quality! They renovated the washroom, upgraded the sink and faucet and installed a new toilet. I am so happy I chose them for the job. I would definitely use them again.
Description of Work: Replace utility sink and plumbing. Install new toilet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ben S.
01/2022
5.0
plumbing, drain cleaning
+ 0 more
Our toilet in a second bathroom busted a seal on Saturday, 1/8 so I called Sitko to set up an appointment. This is the third time we have used their services and they never disappoint. Lisa is the one I've spoken to each time when I've had to make an appointment and she is always helpful, knowledgeable, and friendly. Brooks and Joey came out on Tuesday, 1/11 and did a great job of resealing the toilet and snaking out two of our lines. Both of the guys were super courteous and knowledgeable...answering all of our questions and providing suggestions for issues that may arise in the future. I will definitely be calling Sitko again for any and all of my plumbing needs.
Description of Work: Fix a leaking toilet and clean out two drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Ben S.
11/2020
5.0
plumbing
+ -1 more
Sean and Mark showed up on time and ready for action. Sean knew exactly what was up with my Grohe shower and tried to order the parts...back-ordered! He ordered another product which came the next day and they had the shower fixed by 9:30am. I would definitely call Sitko Services again...true professionals! Thank you Lisa, Sean and Mark.
Description of Work: shower valve leak repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$668
Jason W.
10/2020
5.0
plumbing, drain cleaning
+ 0 more
Sitko Services was very professional and I would definitely hire them again. Brooks and his employees showed up in a timely manner, accessed the situation and gave me a quote on the spot. They were able to fix the main problem while they were there and got our issued handled. The other items we wanted fixed were addressed as well and we set up a separate time to have those repairs completed.
Brooks was on time and insightful about how we were using the garbage disposal and issues with the plumbing that was done by the contractor that built our house were reassuring. Sitko Services is the only plumbing company I will use. I also really appreciate the fact that he came all the way up to North County (Vista) to help!
Description of Work: I needed consultation and expertise on sink issues and garbage disposal plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephanie M.
10/2020
5.0
drain pipe
+ -1 more
We were under a tight deadline and Brooks was flexible and quick with his services.
Description of Work: We were purchasing a new house and Brooks scoped out the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard G.
02/2020
2.0
plumbing
+ -1 more
I called and spoke with their office and was told tech would contact me within 2 hours. No call back from the tech. I called the office again to follow-up, was put on hold while tech was contacted. Was told tech was not answering but a message was left. As water to the house was shut off, I contacted another provider, received a response within 5 minutes and had a tech scheduled out a little later that afternoon. I had used Sitko once before for a maintenance and troubleshooting call and found them responsive and professional. Not sure what happened this time. I never did hear back from them.
Description of Work: Leak in perimeter hose bib waterline
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Caleb A.
01/2019
5.0
plumbing
+ -1 more
Good, plumber spent a good 4 hours to make it work. Appreciated his determination.
Description of Work: Shower not working
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
12/2018
5.0
plumbing, water softeners
+ 0 more
Very well , he was very good explaining things to my satisfaction, and he obviously knew what he was talking about.
Description of Work: I needed to replace my water treatment system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
10/2018
5.0
plumbing
+ -1 more
They did great work, were on time, very clean and were a little a pricey, but I would recommend and use them, again. They were only at my home for a little over two hours and charged me $950.
Description of Work: Plumbing Service
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Marnie E.
07/2018
5.0
plumbing, water softeners
+ 0 more
I called Sitko and Lisa answered, even though it was after hours. She was very friendly and personable, and got me set up with an appointment in the near future. Brooks and Dustin showed up on time and were professional and friendly. They were able to reset my water softener, and were also able to give me some quotes on other work and showed me some other potential issues I should look at. There was no pressure to do any other work, which I appreciated. They also don't charge just to come to the site, which is unusual (Culligan wanted to charge me $145 just to come and look at the system). They both seemed to care about doing good work for a good price, and were clearly knowledgeable. I highly recommend them and would hire them again!
Description of Work: water softener adjustment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul J.
07/2018
2.0
plumbing
+ -1 more
I was extremely busy the day of service and did not have time to get quotes and my water valve was leaking. I have never used Sitko before but saw they were local and had a small review list but rated well so I decided to give them a try. They were unable to come during the day but came by at 5pm to replace valve. The service tech only gave me a flat rate of $500 and I reluctantly agreed due to my situation. After the install it was noted he spent about one hour on the job and installed a $40 part. When the cost sank in the next day I realized the cost was double what I should have paid. I asked other reputable pluming companies and they all agreed. When I called them to speak with me they were shocked I should question the price and told me other plumbers would have charged more up to $1000 which is a joke.
Description of Work: REplace water shut off valve for house
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Helena L.
06/2018
5.0
plumbing
+ -1 more
Great, fixed immediately, good price, professional service.
Description of Work: leaking toilet (Toto)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie Y.
01/2018
5.0
plumbing, drain cleaning
+ 0 more
This review is a few months delayed, as I received Sitko's services in November 2017. Sitko did an excellent job with the plumbing work in my home. Brooks and Dustin initially came to my home, but Brooks ended up coming back a few more times. They were professional, punctual and efficient. Brooks in particular took the time to visit several different hardware stores each day to look for parts that I needed. Lisa was also very kind and helpful with scheduling, and always followed through with her word. Their prices are very reasonable for the excellent service and amount of effort they put into their work. I was extremely impressed with Sitko and truly appreciate their professionalism. I will definitely be using them in the future, and strongly recommend others to do the same - I'd be glad to give a reference for them so feel free to contact me!
Description of Work: Bathroom sink placement, faucet installation, and other general plumbing adjustments.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
seth H.
11/2017
5.0
plumbing, drain cleaning
+ 0 more
Brooks was prompt and provided me with quality work every time at a very competitive rate.
Description of Work: I have an old house so I call on Brooks a lot. So far he has been out to fix a shower valve, fix a broken water pipe under the house, and clear a clogged sewer main.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helena L.
10/2017
5.0
plumbing
+ -1 more
Brooks came to my house and fixed my toilet. He was clean, friendly and professional. The repair didn't take long. I am very happy with his work.
Description of Work: repair a toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William L.
10/2017
5.0
plumbing
+ -1 more
Brooks and Dustin were right on time and extremely friendly and professional. They immediately found the problem and within an hour fixed the leak. I would definitely hire Sitko Plumbing again.
Description of Work: Check the house for water leaks. Water bill was exceptionally high.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jarod T.
10/2017
5.0
plumbing
+ -1 more
Not only were they knowledgable, their price was good and worth every penny. You can't even tell where the work was done! Great job guys!
Description of Work: I had a pipe leaking in my bathroom. I could hear it leaking inside the wall... I called Sitko plumbing and they found it, no problem!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Samantha L.
09/2017
5.0
water heater repair
+ -1 more
Brooks and his assistant, Dustin, spent A LOT of time trying to help me "band-aid" and old water heater. After all of their hard work to do so, and it was decided that it be replaced, the two of them replaced our old water heater with new. The final product was super clean (even though I hadn't thought to clean it for them before they arrived. ugh!). They are VERY PROFESSIONAL, VERY KNOWLEDGEABLE, and WILL DO THINGS RIGHT. I will refer them to our clients, family and friends.
Description of Work: Troubleshot a non-lighting water heater. Tried to repair it to help us "eek" it by (at my request), and spent a LOT of time doing so. Once Brooks found that our very old water heater was in REALLY bad condition, we decided to have them replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul K.
08/2017
5.0
plumbing
+ -1 more
Brooks is the only plumber I will ever use in San Diego. Even though I live in North county, he was responsive, informative, and professional at every point. I was having issues with my bathroom plumbing and he diligently explained all of my options. He didn't try to force an upsell like others that I had called, rather, he looked at the problem and identified the most effective solution that was within my budget. He made sure that I was comfortable with what was going on and that I knew what steps he was taking to address my problem. Hands down the most professional and courteous company I have dealt with in San Diego. It was incredibly easy to schedule through Lisa, who took my issues as seriously as if they were her own. You won't find a better, more trustworthy company to deal with.
Description of Work: Bathroom issues, plumbing consultation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason W.
08/2017
5.0
plumbing
+ -1 more
We've used Sitko Plumbing a few different times and the experience has always been great. They were able to fit us into their schedule quickly and get the repairs done. They have always been extremely professional and make sure all the repairs are explained to u so we can make the best decisions.
Description of Work: First call was a leak behind the shower wall that flooded the bathroom and a few other rooms. The second call was a garbage disposal that broke and we needed it fixed ASAP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy B.
08/2017
5.0
plumbing
+ -1 more
Awesome, quick and to the point. True professionals!
Description of Work: My sink was leaking... I had no clue what was wrong... there customer service rep. (Lisa) was bed nice a knowledgeable. They contacted me 30 minutes before my appointment and showed up ready to handle the worse problems. Within 5 minutes they located a minor fix did a full inspection on my sink, pipes, and plumbing. I am very appreciative and highly recommend them and will use them in the future! Thanks again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary R.
06/2017
5.0
plumbing, water heater repair
+ 0 more
They were extremely professional, courteous and I could not be happier. The experience was quick, clean and the price was reasonable. They left my house as clean as they found it and I highly recommend their services.
Description of Work: My toilets were emitting a high-pitched, unpleasant sound after every flush. Sitko Plumbing came in and quickly troubleshot the problem as a defective pressure regulator, which they replaced and added an expansion tank to the hot water heater. The also replaced all the valves in the toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim C.
02/2017
5.0
plumbing
+ -1 more
It was horrible -- but not because of Sitko plumbing and Brooks. The only hitch in the giddy-up was the manufacturer which drug their feet in honoring their "guarantee", Whitehaus. Sitko Plumbing and Brooks saved the day and treated us fair and square.
Description of Work: I broke my high-end kitchen faucet w/ side spray. Brooks came over and fixed it, in the face of no support or cooperation from the manufacturer, Whitehaus. He had to make several service calls because of the piecemeal job Whitehaus did in honoring their "guarantee". He did it without complaint and was always informative, happy and cooperative. Call the office and you get mom or wife! Yup, it's a family business with strong work ethic and great values. I would recommend them highly to anyone, for any plumbing, any time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy E.
02/2017
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
Brooks Sitko is as good as it gets! He redid the sewer, replumbed the bathroom. He cleans up after himself, he shows up on time and he never charges more than he quoted. I could not say enough words about this company, This guy is great! I would recommend him and his company to anyone anytime!
Description of Work: Repiped Sewer, replumbed bathroom
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines
FAQ
Sitko Services is currently rated 5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sitko Services accepts the following forms of payment: Check,MasterCard,Visa
No, Sitko Services does not offer eco-friendly accreditations.
Yes, Sitko Services offers a 5% senior discount.
Yes, Sitko Services offers emergency services.
Yes, Sitko Services offers warranties.
Sitko Services offers the following services: Plumbing service and repair including hot water heaters, tankless water heaters, sewer repipes, gas line installation. drain cleaning, main sewer line, faucet/disposal installs, water softeners, emergency service!