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MOLLY MAID

House Cleaning

About us

For more than 25 years, Molly Maid has offered bonded, insured residential maids who pride themselves in quality home cleaning services that create "me time" for our hardworking homeowners.

Business highlights

27 years of trusted experience

Services we offer

OFFERS FULL SERVICE HOUSE CLEANING WITH PROPERLY BONDED & INSURED MAIDS.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
13%
3
20%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 1-15 of 15 reviews

David B.
02/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Nancy E.
11/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

FRANK A.
03/2015
3.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Jen S.
01/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: When I called to schedule a house cleaning, the woman on the phone was very friendly and helpful. I explained my house was totally empty so it should be easy to clean. I asked that the kitchen and both bathrooms be thoroughly cleaned, all window runners be cleaned out, the oven be given special attention as it was quite dirty, and all floors vacuumed. I was at my old house when the cleaning staff was at my new house, but in hind sight that was probably not a wise decision. | I was very disappointed with the way In which I found my house when I arrived later that day. The oven was greasy inside, there was still grime and food along the door runner and floor of the oven, and the racks were upside down and had obviously not been cleaned. | Dirt remained in the corners of the window runners, and corners of all the kitchen cabinets.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
4.0

$215

JUDIE H.
11/2013
5.0
house cleaning
  + -1 more
Everything has been going great. The workers do exactly what I ask. It is usually the same crew, so there is consistency with the cleaning. They call the day before to confirm the appointment. They always show up on time and do quality work.
Description of Work: I have them come out every two weeks. I have been using them for about a year. I have them dust, mop, vacuum, and clean bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith M.
10/2013
5.0
house cleaning
  + -1 more
I still use them. They come out bi-weekly to clean my house. I keep using them because of the price. For the past two years, it has been the same two ladies that come out. They do a real good job. I have no need to change. I will continue to use them.
Description of Work: Molly Maid clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

FRANK A.
09/2013
5.0
house cleaning
  + -1 more
We have used Molly Maid once a month, for years. A short while back, one of our regular cleaning team accidentally sprayed some windex on our dining table and ruined the finish. The folks at Molly Maid did everything they could to immediately assure us they would assume responsibility and pay for the refinishing. The table was refinished, and they promptly mailed us a check for the full amount. I was impressed with their responsibility and cooperation; not once did they dissemble or give us an evasive answer.
Description of Work: Paid for refinishing our dining table

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$440

JUDIE H.
09/2013
5.0
house cleaning
  + -1 more
I have been very satisfied with Molly Maid. The same team comes to my home every other week, and the team does a terrific job. The house sparkles after they are done. Should I need to change the regularly scheduled date/time, I just call the office and Judith works with me to find a mutually agreeable time. It's perfect!
Description of Work: Bi-weekly cleaning of my 5 bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CYNTHIA Z.
05/2012
5.0
house cleaning
  + -1 more
They are very efficient. They have two people come in so it makes the time short. They are reliable.
Description of Work: They come out once a month to clean.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Keith M.
02/2012
5.0
house cleaning
  + -1 more
The first time, was a major cleaning, and it was $275. After that it's about $110 bimonthly. I have been very happy with their services, and hope to continue to use them, because I don't like to clean!.
Description of Work: Molly Maid's is a residential housekeeping service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ELIZABETH A.
12/2011
5.0
house cleaning
  + -1 more
They are very reliable. They are quiet and do excellent work. I haven’t compared their prices.
Description of Work: I use Molly Maid monthly for housecleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Carolyn B.
09/2011
2.0
house cleaning
  + -1 more
Original quote was $105-115 for entire house with an average time spent cleaning of 2 to 3 hours per week. When I asked them to clean just downstairs the cost remained $115. I agreed thinking that I would be receiving fairly thorough service for this amount of money. By third week of service, total time spent on cleaning was less than an hour. Called to ask for explanation or reduction in price for what was obviously very little time spent cleaning and they were unwilling to negotiate and unapologetic for not providing service according to contract.
Description of Work: General housekeeping services.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.0
punctuality
2.0

$535

LYNN D.
06/2005
3.0
house cleaning
  + -1 more
MOLLY MAIDS SENT TWO WOMEN OUT EVERY TWO WEEKS TO CLEAN THE HOUSE. IT WAS FINE WHEN THE SAME CREW CAME OUT BUT OFTEN DIFFERENT WOMEN WERE SEND OUT AND THEY REQUIRED 'TRAINING' EACH TIME. IT WAS NOT A GOOD EXPERIENCE.
Description of Work: MOLLY MAIDS OF SAN DIEGO CAME OUT TO CLEAN EVERY TWO WEEKS. THEY DID NOT WASH WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$120

SCOTT R.
08/2004
3.0
house cleaning
  + -1 more
A VARIETY OF DIFFERENT PEOPLE WERE SENT TO CLEAN AND THERE WAS AN ONGOING PROBLEM WITH WORKING SO FAST THAT THINGS WERE BROKEN OR OVERLOOKED.
Description of Work: BI-WEEKLY HOUSE CLEANING.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$500

MARY JO T.
08/2004
5.0
house cleaning
  + -1 more
2 CLEANERS CAME AT TIME REQUESTED. VERY EFFICIENT AND POLITE. FINISHED WORK IN A TIMELY MANNER AND DID A VERY NICE JOB.
Description of Work: CLEANED 3 BATHROOMS AND DOWNSTAIRS, MOPPED AND DUSTED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    2946 Jamacha Rd Suite B-1, El Cajon, CA 92019

    www.mollymaid.com/local-house-cleaning/ca/east-south-county.aspx

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MOLLY MAID is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    MOLLY MAID accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, MOLLY MAID offers free project estimates.
    Yes, MOLLY MAID offers eco-friendly accreditations.
    No, MOLLY MAID does not offer a senior discount.
    No, MOLLY MAID does not offer emergency services.
    No, MOLLY MAID does not offer warranties.
    MOLLY MAID offers the following services: OFFERS FULL SERVICE HOUSE CLEANING WITH PROPERLY BONDED & INSURED MAIDS.
    Ask for details

    Contact information

    2946 Jamacha Rd Suite B-1, El Cajon, CA 92019

    www.mollymaid.com/local-house-cleaning/ca/east-south-county.aspx

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed