Martin Electric

Went great. Bill was very professional, and preformed the job quickly. Finished product was better than I could if hoped for.

Did a good job in a short period of time.

It took a very long time. Three to four months, to get the electrical panel. If it wasn't the time that it took. There was ventilation that needed to be closed off, and he hazardously put some aluminum pieces in, and caulked it, and it wasn't an good job. He came to do the electrical panel, but there was some vents that needed covered by the gas line, and the city told him he needed to cover it up. Basically its aluminum, that is crushed up covering the area up. He kept, he wouldn't come over, or answer. He would schedule an date, and I would take off of work, and he wouldn't show up. When the work from April to November, it was absolutely ridiculous. Just because the price is ok. The quality is one thing, it plays into account. His responsiveness, I wasted money taking off from work. It wasn't cost effective. He wouldn't show up, or call that he couldn't make it. I can understand other people have emergency, but he asked like he is the only one working for this company. He has two workers working with him. His grade for him not showing up on time, or without any information, after he agreed to an time, made my experience horrible. April was when I ordered it, didn't finished it until November. It was a bunch of permits, got to get so and so. It was quick, just getting him out here was the issue. I would wait for him, and he would text me, and not show up.

Great service - he showed up on time and was gracious to work around other repair folks who came at the same time. I asked him also to bid on changing out my whole panel, but he told me I didn't need that done - my panel was one of the good ones - how's that for honesty?!! I will hire him again anytime!

Very Professional and Friendly, After a few problem solving ideas BillJACKPOT!!!!! Bill Martin found the problem and repaired it very quickly,

For me the whole experience with Martin Electric got off to the wrong start when I purchased a deal on Angie's List for a 200 Amp Panel Upgrade for $2200 on Nov 16th. Bill emailed me the next day thanking me for the purchase and stated he needed to get SDGE planning docs before he could start the job - I promptly responded and told him I already had the planning docs. He replied the same day acknowledging my email but never scheduled a day to complete the work. I did not heard back from him until Dec 6, 19 days later after already purchasing the deal for $2200. I had emailed him twice asking when we could sked the service. Bill's son Brandon did the job. Not the greatest customer service guy. Didn't explain to me what he was going to do - I had to pull it out of him with multiple questions when he showed up Friday morning. Since I am not an electrician I didn't know what questions to ask and therefore had really no idea what he was going to do and how long it would take. I was just hoping at that point everything would turn out ok since he definitely wasn't going to explain anything to me. I noticed his dad's van pull up outside the house around 1000, when I looked outside 10 minutes later it was gone, he never introduced himself or explained the job to me, nothing. Just checked up on his son, and left the house from what I could tell. At the end of the day I checked on Brandon, they said they were done but had to come back with mounts they didn't have in their truck. The power line from the street didn't reach to the new riser pipe on the roof so they had to jerry rig from the old pipe to the new one and instead of being forthcoming with the shortfalls of the job I again had to ask all the questions to get the answers from Brandon, which were not answers at all: telling me that SDGE has to install a new line. I had to ask him when that would be and if they would ensure it gets done - then I had to ask once that is complete if they will then come back and remove the old post and connect the new one properly so it doesn't look secondhand and jerry rigged. Also, had to ask him to show me the new panel, when he did, I realized he didn't label the breakers as they were before and then had to ask him to label them, which he said he would do when he came back to fix the numerous other items. They did not clean up after themselves either. Sunday evening Bill emailed me stating the permit would cost $300, "how would you like to settle that?". After everything that had happened I was curious as to why after the work had already been completed he was now telling me I owed him $300 more for a permit (the cost also seemed high just for an electrical panel upgrade permit). I replied and told him he should have addressed the permit and it's associated cost with me beforehand - he responded with an attitude saying I could pull the permit myself and save a "little" money. I said I would on Tuesday. I came to find out on Tuesday when I pulled the permit myself that the work should not have even been started without a permit and that the total cost would be $111.50! He tried charging me almost $200 profit just to pull the permit, AFTER the fact. I also believe, but cannot prove, the only reason he now needed the permit was to get SDGE out to my house to install a new, longer power line since the old line didn't reach the new riser Bill installed - shady to me, to say the least. Had the power line been long enough, I suspect he would've done the entire job illegally without a permit! When I notified him I had the proper permit, he then asked me to schedule the inspection for the following day - in my head I was wondering what exactly I am paying HIM for, but reluctantly scheduled it myself since I was tired of dealing with him by this point. It has now been almost a month since they installed the permit and my riser is still jerry rigged and I have not heard from Bill Martin to follow up. I do not recommend using Bill Martin electric for any of your Electric needs.

He was in and out in 1/2 hour and fixed the problem.

Did not receive return call from company to do the work.

Showed up 1.5 hours late without explanation or apology. In a hurry to leave after 1 hr. Original repair was completed but he did not have time to make good on the extra hour I purchased through Angie's List. Generally he was surly and unprofessional. He did offer to return at a later date to complete the extra hour I bargained for, but I think I would rather do it myself and just write off the excessive charges to experience.

I'm happy to have found Bill Martin to do electrical repairs. After checking the panel and recent work I'd had done ( in a very hot attic - and he remained very professional and congenial! ), he started checking the outlets. The second one needed replacement, and everything else came on. So glad to have found a pro who showed up and did the work for the quoted price. Thanks, Bill!

Phil Martin is a gem. He believes in giving people value. This is the second time I've tried to hire him, but he has again found a way to keep me from having to pay an unnecessary bill. I gave him an indication of the problems my tenants were having with the power going on an off intermittently and asked him to go out there and do what he had to do to fix it. He was able to tell by my description of the problem that it was potentially a problem with the lines that SDG&E is responsible for. Here is the text he sent me, verbatim: "Okay, sounds like it's a main panel problem, have <tenant> call SDGE out and check their connections first. That will save some time and money" As it turned out, it WAS in fact SDG&E's issue, and they fixed it promptly and I was a happy camper. You really want to use Martin Electrical if you value honesty and integrity. I can't wait until I can use Phil's services. He has a lot of years of experience, he sounds very professional, and after comparing prices of several electricians, I thought he was the most reasonable for his experience level.

I could not have been more happy with Martin Electric's service. I have tenants living in the house so the power going out was initially an emergency until it came back on a few hours later after pushing some buttons on the panel. Many of the companies I called before Bill Martin wanted my first born and were salivating over the emergency surcharge for an emergency call. I understand the surcharge, but Bill seemed much more reasonable than the others so I hired him. Bill seemed to be extremely knowledgeable and thorough, so his more "reasonable" prices were not because he was any less experienced. Based on the conversations we had over the phone, it was apparent to me that he is more interested in giving his customers VALUE than padding his pockets. When I do business with people, that is my number one criteria. Bill came over at 8:00 a.m. sharp (as scheduled) the morning after I spoke with him. He assessed the situation, tightened some wires at the subpanel, and told me I was better off (in the pocketbook) to wait for the power to fail completely than to have him go on a hunting expedition which could potentially take hours. I have zero knowledge of electrical stuff and I am out of state, so he easily could have told me anything and I would have authorized and paid it to ensure my tenants' safety. I prefer not to disclose what he charged me, but it was way more than fair, and I was so appreciative. When I first spoke with Bill Martin over the phone, I immediately felt good about him. He is not a big talker or salesman, but he get's the job done and has a lot of integrity. I was so glad to happen on to him and will definitely hire him in the future.

The work took about an hour and I've had no further problems. I would use this provider again.

Bob did excellent work and made sure that the work he was doing fit the needs of the house and my future plans with it. He saw that the current location of the existing box was not ideal and relocated it. Plus he worked with sdg&e for me to make sure that the recent undergrounding they have been doing would be Installed into the bottom of the box instead of using 2 masts on the roof. My house will look much better without those.

They are very knowledgeable and friendly. I initially found them through Angie's list. He is great and does good work and pays attention to detail.

We needed 2 outlets up high on outside wall on opposite sides of our house and in the house another wall outlet added. Bill called first to let us know he was on his way. The first time he came was to just find out what we needed. Then the day of the service, he called again to let us know he was on his way. He had all of the necessary supplies and promptly started to work. He was fast and efficient. When he was finished he brought in vacuum to do any clean up. A very friendly person and will ask him back again as we have more electrical work we want to have completed. Thank you Bill.

They did a good job. They did what they said they would for the exact price of the deal. They were also very responsive.

They were at our home within the time they quoted, heavy rain and all. The issue was found within 1/2 hour and fixed within an hour after that. Thank you for fixing this issue and for your professionalism. We will definitely call on Martin Electric for any future electrical needs.

We were very happy with our experience with Bill. He came over within 30 minutes of our call, he was very polite and professional and he was able to fix the problem that two other technicians were unable to figure out. I would definitely recommend Martin Electric to my friends and family.

I left 2 voicemails and an email requesting an inspection/estimate... 5 days ago... still have not received a call back. In the meantime, El Cajon Electric returned my call, came out the next day, and did the work on the spot. WoW! Still haven't received even a call back from Martin Electric.

It all went extremely well. Mr. Martin was very professional and knowledgeable! We chose the more expensive recessed lighting fixtures as they were more appealing to us than the standard lights that had been offered. I would wholeheartedly recommend Mr. Martin for anyone considering having lighting installed in their home! Chuck Howarth

Quick, efficient, so helpful and sweet (even looked at additional issues and gave input) and reasonable. Will never use any other electrician. Really, he was that good.

The provider arrived on time, prepared the area before starting and cleaned up after himself. The lights look fantastic! There wasn't any any need to paint or fix drywall after he was done. The work was completed a month ago and I'm still very pleased.

Mr. Martin was a joy to work with. He came on time, we told him what needed to be done, and he went right to work. Gave us good advice on which bulbs to use in the high fixtures, and he doesn't just come in and go ahead without discussing things like the color of the light and the effect it will have on food, furniture and the people in the home. Because he had to cut holes in the ceiling, he did a great job of cleaning up, and I did not have to do any follow-up cleaning. We also spent a considerable amount of time exploring options for additional lighting in a studio but have put that off for the time being. No fault of Mr. Martin, his preliminary estimate was very reasonable. We really liked him and the work he did, and recommend him without reservation.

Bill was great.. Professional knowledgable and timely. He did a excellent job and made some recommendations in the future.