This is the worst company to use for your pool services. They have cost me a lot of money trying to fix the mess they have made. The owner is rude and disrespectful. He does not care if you have got the right service or they actually serviced your pool. It’s been two weeks since I haven’t got a service with no notices saying they stopped the service or anything. I called him today and he didn’t know care or seemed concerned about anything but having his money. DON’T WASTE YOUR MONEY. They also raise the service price without any notice sent in. They will scam you for your money. I been with them for over 5 years and every couple months I have to call in and check why they haven’t done my pool service. The owner is rude, he will disrespect you as soon as you want to complain about anything. DO NOT GO THERE AND WASTE YOUR MONEY AND TIME. If I can give this company a ZERO stars I would.
Description of Work: They will SCAM you
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Erwin S.
06/2016
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Cleaned my filter added chemicals cleaned my salt cell. Done in 1 day. I'd pay them again todo the same service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Hiedi S.
10/2013
5.0
pool cleaners
+ -1 more
Our pool is 25 x 17 yards and they charge $125 a month to clean it every week. They are really responsive and the workers are really competent and courteous. One of the best thing of this company is they are good with dogs.
Description of Work: We use East Mountain Pool & Spa for pool service for pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Hiedi S.
01/2013
5.0
pool cleaners
+ -1 more
They are wonderful. They are good with dogs too. I have five dogs and one of them is a little bit sensitive and they are really good with dogs. They show up on time. They are courteous and thorough. They do a really good job taking care of the pool. We did not have any issues.
Description of Work: East Mountain Pool & Spa service my pool here in a rental property every week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Russ C.
12/2011
5.0
pool cleaners
+ -1 more
I liked them. They were really good. I got 4 quotes from 4 companies. Their presentation was the best and he gave me more options than the others. I liked his recommendation. The installation went really well. The quality of the craftsmanship was really good. The owner of the company came out when all the work was done and inspected it. He took the time to show me how to use the equipment, which I though was above and beyond.
Description of Work: I used East Mountain for pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RENEE B.
10/2004
5.0
pool cleaners
+ -1 more
SHANE, THE OWNER OF COMPANY HELPED US OUT WITH THE PURCHASE OF A NEW POOL LINER HE WENT ABOVE and BEYOND. HE FOUND A NICE ONE ON THE INTERNET AND FAXED ME INFO AND I PURCHASED FROM HIM. FROM THIS POINT ON HIS COMPANY HAS BEEN SERVICING THE POOL EACH WEEK AND DOING A GREAT JOB!! NATE IS MY SERVICE MAN!!
Description of Work: HE COMES ON A WEEKLY BASIS, KEEPS POOL MAINTENANCED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
NORM M.
09/2004
4.0
pool cleaners
+ -1 more
VERY NICE JOB CLEANING. IMMEDIATE DIFFERENCE.
Description of Work: COMPLETE CLEANING OF THE POOL AND FILTER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
East Mountain Pool & Spa is currently rated 4.7 overall out of 5.
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
East Mountain Pool & Spa accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, East Mountain Pool & Spa offers free project estimates.
No, East Mountain Pool & Spa does not offer eco-friendly accreditations.
No, East Mountain Pool & Spa does not offer a senior discount.
No, East Mountain Pool & Spa does not offer emergency services.
No, East Mountain Pool & Spa does not offer warranties.
East Mountain Pool & Spa offers the following services: Installation and maintenance of pools, parts, accessories & supplies.