Dewey Pest Control - El Cajon

I have been using them for a number of years. They are accessible and efficient.

Dewey employees would show up one day and not the next. I would call and be promised that they would be out one day or another, but they would not appear. I would have to call them to find out what was happening. Very poor communication which I always had to initiate. At one point an employee was injured, and I understood the delay caused by this, but I could not understand the failure to communicate with me the problems they were having. Several times I was told somebody would be out on a specific day and they would never show. I would have to make the call in the afternoon to find out when what happened. This happened several times. Additionally, damaged wood was just left laying about and I became the cleanup crew. I did not expect this. I had good luck with Dewey several years ago so I was surprised by the lack of professionalism.

WE HAD CALLED AROUND LOOKING FOR SOMEONE TO DO THE TERMITE INSPECTION AND DEWEY CAME RIGHT OUT, GAVE US THE BEST BID AND DID NOT MAKE US WAIT LONG FOR THEM TO COMPLETE THE JOB.

THEY WERE SO KIND TO US GETTING THIS DONE. WE WERE SCARED THEY WOULD STING OUR DAUGHTER AND THAT WE WOULD HAVE TO GO STRAIGHT TO THE HOSPITAL FOR TREATMENT. COST WAS GREAT AND WILL USE THEM AGAIN.

THEY DID A GOOD JOB AND DID NOT HURT ANYTHING OUTSIDE (THEY HAD TO TENT AND SOME TREES WERE IN THE WAY). THEY WERE THERE WHEN THEY TOLD US, AND WERE NICE.

WE WILL KEEP USING THEM. WE TRUST THEM AROUND OUR HOUSE, AND THEY DO KNOW WHAT THEY ARE DOING.

JUSTIN IS VERY PROFESSIONAL AND COURTEOUS, I HAD ANOTHER SERVICE AT MY HOME WHEN I HIRED JUSTIN (DEWEY) FOR MY OFFICE. I SWITCHED MY HOME TO DEWEY BECAUSE OF THE SERVICE JUSTIN HAS PROVIDED AT THE OFFICE. MY PARENTS HAVE ALSO SWITCHED OVER NOW.

WE CALLED DEWEY BECAUSE WE WANTED A SECOND OPINION WHEN WE WERE TOLD THAT WE HAD TERMITES IN OUR GARAGE AND A SECTION OF OUR ATTIC. THE FIRST COMPANY (WHO TOLD US THAT THERE WERE TERMITES) RECOMMENDED A $1600 TREATMENT TO ELIMINATE THE ALLEGED INFESTATION. DEWEY INSPECTED AND FOUND NO EVIDENCE OF TERMITE INFESTATION, AND THEREFORE NO NEED FOR FURTHER TREATMENT. THE BUYERS BROUGHT YET ANOTHER INDEPENDENT INSPECTOR OUT WHO CONFIRMED THERE WERE NO TERMITES - DEWEY'S PROFESSIONALISM AND HONESTY SAVED US $1600!

I JUST HAD THE HOUSE SPRYED FOR ANTS. THEY WERE THERE IN A SHORT TIME AND, I WAS HAPPY WITH THE WORK AND THE PRICE WAS GOOD.

VERY EFFECIENT AND DID THE WORK QUICKLY.

THEY HAVE GREAT EMPLOYEES THAT KEEP CUSTOMERS HAPPY. WE HAVE HAD ANTS SPRAYED. ALSO AFTER A WILDFIRE, WE HAD A RAT PROBLEM THAT NEEDED TO BE ATTENDED TO. THEN WE HAD TO HAVE SOME TERMITE WORK DONE. THEY ARE CLOSE AND CONVENIENT TO USE, AND KEEP UP ON YEARLY CHECKS AND SERVICES.

I ALWAYS HAD TO CALL AND FIND OUT WHEN THEY WERE COMING WHEN THEY WOULDN'T SHOW UP. THEY NEGLECTED TO COME FOR SEVERAL MONTHS AND OUR ANT PROBLEMS GOT OUT OF CONTROL. WHEN THE ANTS WERE TAKING OVER THE HOUSE, I TRIED TO GET THEM TO COME, AND THEY SAID THEY DIDN'T HAVE THE STAFF TO COME OUT IMMEDIATELY AND HELP US. I CANCELLED THAT DAY TELLING THEM NOT TO BOTHER COMING BACK, AND THEY SAID THEY WOULD ISSUE A REFUND FOR THE AMOUNT WE HAD ALREADY PAID FOR SERVICE WE DID NOT GET. THEN WE CALLED ANOTHER SERVICE THAT CAME OUT IMMEDIATELY AND HELPED US. EVEN THOUGH WE TOLD DEWEY NOT TO COME BACK, LATER THAT DAY THEY HAD SOMEONE COME OUT AND SPRAY A SMALL PART OF OUR PROPERTY (BECAUSE WE WERE NOT HOME, THEY COULDN'T GET TO THE WHOLE THING). SO THAT DAY OUR PROPERTY WAS SPRAYED BY 2 PEST CONTROL COMPANIES. WE ALSO NEVER SAW A REFUND.

FAST & FRIENDLY SERVICE. HAD TO RECALL SERVICEMEN AFTER INITIAL SPRAY SERVICE, BUT CAME BACK AND RE-DID IMMEDIATELY AND WITHOUT ADDITIONAL COST, OR COMPLAINT. GOOD PRODUCT FOR FAIR PRICE.