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Cable Pipe & Leak Detection Inc

4.8(
120
)
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

For over 30 years, CPL Detection has been providing high quality Leak Detection and Underground Utility Detection for business, government and residential clients throughout Southern California. In fact, we were the first utility locating and leak detection service in all of San Diego County. Additional email: [email protected]

Business highlights

Emergency services offered
49 years of experience

Services we offer

Cable Faults, Communication Cables, Gas Leak Surveys, Gas Leaks, Irrigation Leaks, PVC & Non-Metallic Pipe Locate & Video Inspection., Post Tension & Re-Bar, Septic Tanks, Sewer Lines, Slab Leaks, TV & Electrical Cables, Underground Locating - Water Lines, Utility Surveys, Water Main Leaks

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8120 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
3%
1
1%
Write a review
Showing 51-75 of 120 reviews
Rick S.
Apr 2019
1.0
$280
Terrible. They couldnt find the leak but rather guessed where it was. When I hired labor to tear up driveway where they indicated the leak was it turned out to be completely elsewhere. When I asked politely for my money back, I was denied. Even though their technician came back a second time and admitted he didn't nor couldnt find the leak. Shame on them for charging me and refusing a refund. I would highly recommend staying away from this company
Response from Cable Pipe & Leak Detection Inc

"CPL came out to your property on March 18, 2019 to locate a leak on an outside line that runs approximately 100 yards. Out technician used 2 tanks of co2 and spent 3 hours and 14 minutes detecting the leak; however, he only charged you the minimum leak detection charge which is for 2 hours, so you basically received 1.5 hours free. At no time did we just "Guess" where the leak is. Our equipment picks up the strongest sound and that is where we marked the leak. A week later on March 25, 2019 you called us and said the leak wasn't there. My technician "stopped by" to check out the situation. When he arrived to check it out, it was found out that the pipe was sleeved (meaning one pipe inside another pipe) this makes locating much more difficult. The leak was around 2 feet over, which is well within industry standards, especially with the pipe being sleeved. At the time he was out there, water was showing up about 50 yards away and you had another leak. You wanted my technician to locate the pipe and also find the other leak without paying any additional charges. Unfortunately, we can not work for free and we did not locate the 2nd leak at this time. You then called our office asking for a refund. Believe me, if we had done something wrong, we would have definitely given you some type of refund; however, that wasn't the case. When we refused to give you a refund you threatened us that you were going to post a bunch of bad reviews on us. Well, we are not going to be threatened to give you a refund when we did everything correct and to the best of our ability. Leak detection is not an exact science and sometimes additional trips are needed. Again, I am sorry you were unhappy but we did everything possible and to the best of our ability to help find your leak."

Sean K.
Mar 2019
5.0
Yes, I recommend this pro
$280
Fantastic, been working with these guys for years, always great work and professional team.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive feedback. I am glad we are able to help you out when needed. Have a great day."

David D.
Mar 2019
5.0
Yes, I recommend this pro
$280
The procedure was very quick and informative. I learned a lot from the technician. He was very helpful took the time to educate me on the process and I got to hear the leak.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive feedback. I am glad that we were able to help you out. Have a great day."

Leslie B.
Mar 2019
5.0
Yes, I recommend this pro
$240
Went very well
Response from Cable Pipe & Leak Detection Inc

"Thank you. I am glad that we were able to help."

Magdolna B.
Jan 2019
5.0
Yes, I recommend this pro
$240
Jason C arrived from CPL arrived on a very short notice to accommodate our busy schedule. He performed a very thorough service, and kept us informed about his findings during the entire process. We would definitely call CPL if we ever needed their services!
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive review."

Lisa L.
Jan 2019
5.0
Yes, I recommend this pro
$240
Great! They found the leak and marked it off so the plumber could identify where to do the repair work.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much, I am glad we were able to help you out."

Margaret R.
Dec 2018
5.0
Yes, I recommend this pro
Professional service and prompt service
Response from Cable Pipe & Leak Detection Inc

"Thank you. I am glad that we were able to help you out."

Emmanuel B.
Dec 2018
5.0
Yes, I recommend this pro
Very well. Steven and his partner did a thorough inspection where the leak was originating from by using all the devices available to them. They marked them with tapes for the plumbers who would do the repair.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for the positive response. I am glad that we were able to help you out."

James C.
Nov 2018
5.0
Yes, I recommend this pro
It went really well problem was found right away. I just wish the technician checked the backflow valve in the very beginning of the search for the leak. It turned out that the test with all the high tech stuff wasnt needed. Maybe could of saved a few bucks ......
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for the feedback. I am glad we were able to help you out."

Michaele R.
Nov 2018
5.0
Yes, I recommend this pro
$240
Everything went well, the technician was very experienced and found the leak. He advised me on possible repair choices to tell the plumbers. This company does leak detection only. I was very pleased with them.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive feedback. I am glad that we were able to help you out. Have a great day !!"

Bonnie S.
Sep 2018
5.0
Yes, I recommend this pro
$250
great! located leak, well explained, marked clearly, everyone polite.
Response from Cable Pipe & Leak Detection Inc

"I am glad we were able to help you. If you need anything else, please feel free to give us a call."

Ken R.
Sep 2018
5.0
Yes, I recommend this pro
$280
Found the leak.
Response from Cable Pipe & Leak Detection Inc

"I am glad we were able to help you out. Have a great day."

Linda B.
Sep 2018
5.0
Yes, I recommend this pro
Zach came right away and was very helpful and professional.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive response. I am glad we were able to help you out."

Cheryl P.
Sep 2018
5.0
Yes, I recommend this pro
$240
The person who showed up was professional and thorough. Although the detection cost around $240 or so, CPL was upfront with the cost from the start. There were no hidden fees, nothing shifty. I hope I don't have to, but if I needed to, I'd use them again for a similar service.
Response from Cable Pipe & Leak Detection Inc

"I am so happy we were able to help you out. Thank you for the positive response."

Tim P.
Sep 2018
5.0
Yes, I recommend this pro
$300
Excellent. Was able to make an educated decision regarding the replacement of our old cast iron sewer line.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for the positive response. I am glad that we were able to help you. If you need anything else, please do not hesitate to call. Thank you and have a nice day."

Scott F.
Sep 2018
5.0
Yes, I recommend this pro
$280
He found where the leak was immediately I had it repaired by a plumbing company
Response from Cable Pipe & Leak Detection Inc

"Thank you for the positive response. I am glad that we were able to help. If you need anything else, please give us a call."

Gilbert R.
Aug 2018
2.0
The CPL technician spent considerable time looking looking for the leak. He concluded it was coming from the upstairs master shower but couldn't be certain because the sub floor was blocking his view. The plumbers came back who recommended CPL. On their first visit, the plumber said they could keep looking by making more holes in walls in addition to the kitchen ceiling hole they already made. CPL could find the leak within 4 inches, he said. On their next visit, after CPL, the plumbers said they didn't believe CPL's conclusion. With 3 plumbers and 3 more holed walls, the plumber found the leak was from the pool solar heating system on the roof. Plumbers charged $478 for their time, CPL charged $370. I paid the plumbers to find the leak CPL should've found. CPL refunded me only $100 because they said they don't detect roof leaks. I'm very dissatisfied with CPL.
Stephen S.
Aug 2018
5.0
Yes, I recommend this pro
Mark with CPL arrived on time. He listened to our concern regarding damp area in the master bedroom slab. Mark made a Flash drive of all the camera work done and labeled the “3 lines” for future use. Mark also used black tape and yellow crayon to mark the location of the lines under the slab and located the path of the cooper water lines to our “island” sink. We took pictures of the direction and location of lines for future use and then removed the tape from the floors. Mark explained that CPL does not do repair work or recommend vendors to use.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for the positive review. I am glad that Mark was able to help you out.. If you need anything else, please call us. Have a good day."

Jan B.
Jul 2018
5.0
Yes, I recommend this pro
$240
Two employees came out to detect a slab leak in our basement apartment. They had to make a few access holes, but cut neatly into the walls. Access was restricted and challenging because it was under the stairs. They found the leak and marked it clearly for the plumbers to come in and fix it later.
Response from Cable Pipe & Leak Detection Inc

"Thank you for the positive review, I am glad that we were able to help you. If you need anything else, please let us know. Have a great day. Cheryl Mosier, Customer Service"

Sandra M.
Jun 2018
5.0
Yes, I recommend this pro
CPL worked with my schedule. Donny was on time, professional, and informative. I feel he went above and beyond, making sure I made good decisions that in the end helped my independent plumber resolve the issue.
Response from Cable Pipe & Leak Detection Inc

"I was glad that Donny was able to help you out. If you need anything else, please feel free to call our office. Cheryl Mosier, Customer Service"

Beth K.
Jun 2018
5.0
Yes, I recommend this pro
The technician David was professional, pinpointed the leak with minimal drywall cuts & the plumber was thrilled with his work & was able to quickly verify the leak to perform the repair quickly. I highly recommend using CPL & am very grateful to David for his hard work & expertise, which were invaluable during a very stressful situation.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive response, I will let David know how you appreciated his work. If we can be of further service, please let us know. Cheryl Mosier, Customer Service."

Jericho R.
Jun 2018
5.0
Yes, I recommend this pro
$240
Smooth . I have neighbor that has the same problem. Please call me Back!
Response from Cable Pipe & Leak Detection Inc

"I called and left you a message."

Lynne H.
Jun 2018
5.0
Yes, I recommend this pro
$240
Donny did a great job. He found everything and kept me updated on what he was doing. He was so knowledgeable and I appreciated his honesty.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive response. I am glad Donny was able to help you out."

Julius B.
Jun 2018
5.0
Yes, I recommend this pro
$250
The inspection went very well. After an extensive check of all possible water sources it was determined by the CPL expert that my residence had no water leak. This was after a two hour examination conducted by the CPL expert. During this examination which included all potential water sources i.e. irrigation, pool and all plumbing, the CPL employee allowed me the freedom to follow him around. The CPL expert explained in easy to understand language the entire process. I was very satisfied and at the end of the examination I was provided a detailed written report. I have forwarded this report to the local water department.
Response from Cable Pipe & Leak Detection Inc

"Thank you so much for your positive response. I am glad that we were able to help you out. If you need any more help please let us know. Have a great day. Cheryl Mosier, Customer Service"

Martin M.
May 2018
5.0
Yes, I recommend this pro
$240
It went very good, they were quick and excellent customer service!
Response from Cable Pipe & Leak Detection Inc

"I am glad we were able to help you out. Have a great day."

Showing 51-75 of 120

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cable Pipe & Leak Detection Inc is currently rated 4.9 overall out of 5.
Cable Pipe & Leak Detection Inc accepts the following forms of payment: CreditCard
No, Cable Pipe & Leak Detection Inc does not offer free project estimates.
No, Cable Pipe & Leak Detection Inc does not offer eco-friendly accreditations.
No, Cable Pipe & Leak Detection Inc does not offer a senior discount.
Yes, Cable Pipe & Leak Detection Inc offers emergency services.
No, Cable Pipe & Leak Detection Inc does not offer warranties.

Contact Information

1483 N 2nd St, Suite #201, El Cajon, CA 92021

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