BELL ACOUSTICAL REMOVAL, TEXTURE & PAINT

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They did an excellent job. We could only afford 1/3 off the house done, but they did all of the ceilings and also more recently in the 90s and textured a beam in the ceiling. It still looks great today.

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Great job. Extremely pleased. Price was within 3 estimates I had received.

From the estimate to the final payment, this was a quality experience. The crew had to work around a major landscape project that was happening at the same time, requiring them to walk around the home and work from the back for the entire time. Additionally, my wife had a major surgery during this project, adding coordination complexity. Job took three days. Crew arrived on time, worked throughout the day, and finished the project when promised. On two days, they locked up when they left as there was no one home. Covered and taped off everything, were understanding of the room where we locked up our cats, made accommodation in there process when my wife was discharged home in the middle of the project, and left the house as clean (if not cleaner) as when they arrived. Very happy with the outcome. More importantly, my wife is happy with the outcome!

Original work was done two yers ago and was adequate. I called to get them back for a new job and the arrangements, quote and communications were sloppy. Failure to call back, text messages about delays, then a retraction about the delays. Finally, when I called to schedule the work I left a message and they didn't call back at all.Given that the original service was just ho-hum I went elsewhere. Nice people, they just seem not to care. Maybe they got rich and don't care about serving customers anymore. Who knows?

Excellent experience. This is the second time I have used Bell. First time they just did the re-texture after the asbestos popcorn was removed. At our new place they scraped and re-textured. I'm not sure about some of the reviews here. This company rocks and is extremely accommodating. My close of escrow was delayed a day which pushed Bell out by one day. I figured I would have to re-schedule lots of appointments but Bell got the job done for me same week which really helped me out. Getting this work done is back breaking labor and Bell just cranks it out like clockwork with excellent end results. Give them a try, you won't be disappointed!

This company is run by an elderly couple Jim and Gale. Jim came over to give me an estimate for the project. He examined the whole house, took measurements and gave me a estimate on a printed form. Jim was very friendly and seemed to be a good man. I had received higher and lower bids from other contractors but I decided to go with Bell because their estimate was mid ranged and they have a good reputation in the market. At first their skip trowel job looked decent. They assured us that once the walls dry up, the job will look better and the imperfections won't be so obvious. WRONG!!! The walls dried up and the imperfections were blaring. Not only that, they had missed out not two, not three but several spots near the door, behind the window shutters, in the kitchen. It was a disaster. They had also removed all the switch plates, vents, light fixtures and the painting crew was supposed to be putting them back up but that never happened. I had to pay through my nose to get all of that done. The one thing that made me nervous from the get go was the way Jim had drawn up the contract. It was a printed form which said $$$ paint whole house. It didn't mention whether they would prime the walls, how many coats of paint would they apply, what was the quality of paint they would use, would they paint different rooms in different colors. When I called Gale to get clarifications she only got irritated. I guess Bell Acoustical's primary expertise is to remove popcorn from ceilings. They want to venture into doing bigger projects and I was the guinea pig. When I asked Jim about his experience in doing projects like mine, he assured me that his company had 30 some years of experience and they've never had dissatisfied customers. So that was a blatant misrepresentation right there. They screwed up big time with me but did not have the courtesy to make good their mistake or in the least apologize or admit to their mistake. Gale is a tough cookie and the only thing she said to me repeatedly was, and quot;I'm doing business for profits and I have made no profit on this job.and quot; Anyone who claims to be a professional should honor their contract in the least. All she thought about was her profits and nothing about the company's reputation or how she left me in a lurch. I'm a first time homeowner and dealing with the Bells was one of the most unpleasant experiences of my life. I wouldn't recommend this company to anyone.

We didn’t end up using them. They quoted me $1800. They were very nice. My friend who is in real estate told me some good things about them. That’s why I contacted them. I think they have a good reputation. Their punctuality was fine.

Their services were adequate. They did the ceilings, and then they did some touch-ups after other work was completed. They did accidentally get a little bit of paint on my bedspread and carpet, but everything else was done perfectly. I didn't bother to call and tell them about it because the rest of the work was done so well.

I called them on Friday. I thought we needed them to come over the weekend to re-texture our ceilings before the painters came in on Mon. The female I spoke to stated that they do not work on the weekends but that she could get her husband to come out on Saturday. They went out of their way to help us since we were in a bind. I was very impressed with their customer service. But I made the mistake that the painters were coming when actually it was the dry wall company that was coming so we set up a different date during the following week for Bell to come and re-texture. We were very pleased with the work they did and they completed it within the time frame they quoted.

They provided excellent service, they are very professional. They are a great company to work with as I was very pleased with their work.

Work performed competently. Loud, obnoxious, sloppy crew. Left a mess.

I called and left a message, and five days later I have still not received a return phone call.

WE HAD PART OF THE HOUSE DONE AND A YEAR LATER, THE SMALLER UPSTAIRS ROOMS WERE DONE. THE POPCORN REMOVAL WAS A FAST PROCESS. THEY DID JUST AS THEY PROMISED, NO PROBLEMS.