Need a licensed and efficient plumbing, drain, heating or air conditioning professional? San Diegans have trusted their homes to us for over 40 years! We have the experience, training and tools to expertly detect and fix leaks, clear drains, repair sewer lines, and to repair, service and install all brands of heating and AC systems. We stand behind our 100% Satisfaction Guarantee, and "Nobody wows clients like we do!" Before you decide who gets your business, there are a few more things you should know about us: - We are Licensed and Insured - We are a woman-owned, family business. We take pride in our policies and procedures that ensure you get the extra care your family deserves. - We want you to be safe in your home. We conduct some of the strictest background checks in our industry. We even do a personality profile test on every employee... making sure we have the right person for the job. - We offer the strongest guarantees in the industry ... always in writing! - We believe in paying it forward. We support a number of local non-profits such as Susan G. Komen - San Diego, the USO, Girl Scouts and many more. How can we make you smile today?
Business highlights
46 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing, Sewers & Drains, Heating, Air Conditioning, Indoor Air Quality, Replacement & Repair, Water Heater Install, Tankless Water Heater, Kitchen Sink Clogs, Bathroom Clogs, Drain Clearing, Water Filtration, Slab Leaks, Sewer Line Install
A leak in my garage ceiling started Saturday morning and continued all weekend. I checked Angies List and selected Walter Anderson Plumbing. I called in Sunday hoping to leave a message for an early response Monday morning. I was surprised to get a real human voice on a Sunday. Early Monday morning Brittany called and said she would have a plumber out between 9-11 time frame. An hour later she called and said Kyle would be here in 30 minutes. He arrived 15 minutes later, quickly diagnosed the problem as emanating from the bathtub in the MBR. He asked for my Angies coupon and sawed into the dry wall ceiling immediately seeing the problem being a leaking bathtub drain behind the ceiling. Fixed by noon. This outfit, Walter Anderson Plumbing is totally professional from start to finish. Exceeded expectations by half again. In this day and age I am just amazed by their customer focus. Excellent experience. Best ever.
Description of Work: A dripping drain in the pipe from the bathtub MBR leaked through to the ceiling of the garage below. Kyle had all the needed parts and tools on his truck and repaired immediately. Job completed by noon for under $500 including new faucet and fixtures for the tub. I was so delighted that while I had him here I had him do other plumbing jobs I had been putting off in this 1982 built house: New fixture replaced dripping fixture in laundry room; new water pressure regulator installed on main line; new stem on a dripping faucet in guest room bath; fixed drips in my MBR shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,395
CHARLES C.
09/2007
4.0
plumbing
+ -1 more
Technician was on time pleasant and performed the task (limited as above) well.
Description of Work: Replace faucet and disposal units (could not replace sink).
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$646
LARRY N.
09/2007
5.0
plumbing
+ -1 more
They were excellent. They were really professional. They were on time and got the job finished fast. I wouldnt have any complaints about them. I would rather not disclose pricing and house size.
Description of Work: They re-piped my whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOAN O.
09/2007
5.0
plumbing
+ -1 more
Walter Anderson does great work. Everyone knows these guys. Everything looks fantastic and I m really happy. They were a bit pricey but their work was absolutely worth it and I would recommend them to others.
Description of Work: Walter Anderson did a complete re-piping in my 1,900 square foot home with copper pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALEXA P.
09/2007
5.0
plumbing
+ -1 more
I think that they provide a great service. They are professional, accurate, and very thorough as well. They all work hard to finish the work quickly and it is done perfectly. They have awesome prices and I would recommend them to other people any time.
Description of Work: They did replaced all the existing pipes in my 1900 square foot home with new copper piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL C.
09/2007
1.0
plumbing
+ -1 more
I felt that they charged me too much. I called the main office and they sent me $200.00 back. I felt a little funny about it, but integrity to me is everything. Two days later I got another $200.00 check, I started to think that they were trying to buy me off. I would not recommend them.
Description of Work: I had a problem with the disposal in my kitchen sink and they cleaned it out in a half hour.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
CAROLE R.
09/2007
5.0
plumbing
+ -1 more
I had a problem and needed a new faucet. I went out and found one and realized I needed someone to install it. I never expected the cost to be so high though. They did a great job and were very nice when they were here, but I would not hire them again because of the price.
Description of Work: Walter Anderson installed a bathroom faucet which I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
BOBBI H.
07/2007
3.0
plumbing
+ -1 more
Provided a free estimate per their advertisement on Angies List and arrived promptly. Would not give an estimate on the phone although the form used to give the estimate was very specific. He then rebid the repair at a slightly lower price. It wasted both of our time.
Description of Work: Provided a very high estimate for a minor plumbing repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
BARBARA Y.
05/2007
4.0
plumbing
+ -1 more
Not a free estimate unless they can eyeball the problem.
Description of Work: Where the moisture damage was coming from. Thought it was coming from the bathroom shower, but all them needed to be sealed and chalk. Service provider wanted to cut the drywall to determine the problem, but wanted money before they did that.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Anderson Plumbing Heating & Air
FIRST I WANT TO SINCERELY THANK THIS CLIENT FOR THE WONDERFUL RATINGS. I APPRECIATED HER SINCERITY. WE DO HAVE A DIAGNOSTIC FEE OF $42.00 THAT IS PAYABLE UPON COMPLETION OF OUR REPAIR. AS AN ANGIE’S LIST CLIENT THAT $42.00 DIAGNOSTIC FEE IS WAIVED. IT IS UNFORTUNATE THAT WE WOULD HAVE HAD TO CUT INTO THE DRYWALL TO DETERMINE THE SOURCE OF THIS LEAK. ONLY AS A LAST RESORT WILL WE TAKE THAT COURSE OF ACTION. THE GOOD NEWS IS THAT WE DO HAVE 3 IN-HOUSE DRYWALL REPAIR SPECIALISTS ON OUR TEAM. THEY ARE EMPLOYEES, HAVE BEEN DRUG TESTED, HAD CRIMINAL BACKGROUND TESTING AND ARE EXPERTS IN REPAIRS. OUR TECHNICIANS ARE TRAINED TO CAREFULLY CUT INTO THE DRYWALL IN A MANNER THAT ALLOWS THE DRYWALL TECHNICIAN TO EASILY REPLACE THE DRYWALL USING THE SAME PIECE, (IF NOT DAMAGED FROM MOISTURE). THE COST IS MINIMAL. IF THIS CLIENT HAS NOT HAD THE DIAGNOSTIC COMPLETED, I WOULD APPRECIATE THE OPPORTUNITY TO SPEAK WITH HER AND HELP RESOLVE HER DIAGNOSTIC CONCERNS. THANK YOU, MARY JEAN ANDERSON, PRESIDENT
DEANNA M.
05/2007
4.0
heating & air conditioning/hvac
+ -1 more
Technician showed up as scheduled and on time. Checked the system and found it needed freon. Advised price and recommendations. I agreed to price and watched him install the freon.
Description of Work: Checked A/C as it was not blowing cold air. Added freon.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$549
DUNICE K.
04/2007
4.0
plumbing
+ -1 more
Overall, it was a very pleasant experience. I called first for a slab leak. They sent someone to check it out within an hour! After confirming the leak, a leak detection was scheduled for the following day. After locating the leak we decided to have the piping re-routed above ground (rather than tear up the floor & rebury the pipes). Since walls were being opened, we decided to have the entire house repiped. The company representative worked to minimize the cost and waived the cost for the initial service call & leak detection (approx. $350) since we were contracting with them. The entire process took approximately 10 working days (including the extra day for the city inspector; 5 days for plumbing & 4 days for drywall/painting). The plumber came back after everything was completed to install a recirculation pump (a piece of the part installed at the faucet was broken upon arrival, so a new part was ordered & installation was completed later).
Description of Work: Entire House Copper Re-pipe for a 2500 square foot 2 story home with 3 full baths (double sinks in 2), kitchen and laundry room. The work included opening the walls, re-routing copper pipes, attaching new flex fittings to all outlets (sink faucets, toilet, ice maker, etc.), drywalling, and painting. All permitting and work was scheduled through Walter Anderson (they have in house contractors for all the steps involved).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
RONALD B.
03/2007
4.0
drain cleaning
+ -1 more
After calling for an evaluation, the plumbers arrived within an hour as promised. I had already cut a hole and determined the cause of the water damage to the wall (a leaking drain pipe). Fernando extended the cut to the ceiling and opened a section in the wall behind the dishwasher upstairs quickly determining the extent of the crack. I had to encourage him to extend the cut all the way to the bedroom floor in case there were more cracks in the pipe, which there were. After a trip to Home Depot for parts, they removed the old pipe and placed the new pipe and fittings. The quality of the work was excellent. Unfortunately, insufficient care was used in moving the dishwasher resulting in damage to the hardwood floor in front of it. The workers were very professional and generally careful. With about four hours involved, including the trip to Home Depot, the cost works out to nearly $150/hr labor, which I think is probably at the high end of repair costs.
Description of Work: Replaced an 8 foot section of cracked ABS 2 1/2 drain pipe and a Y fitting extending from the second floor kitchen to the foundation and located inside a first floor bedroom wall. This involved determining the extent of the defect in the pipe by cutting through the drywall, pulling out the dishwasher and reinstalling it, and removing and replacing the pipe and fittings.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Anderson Plumbing Heating & Air
I WILL CALL THIS CUSTOMER FIRST THING MONDAY MORNING TO ASSURE THE CLIENT WE WILL TAKE 100% RESPONSIBILITY FOR ANY DAMAGES TO THEIR FLOORING. OUR POLICY IS 100% CUSTOMER SATISFACTION AND ANY DAMAGES CAUSED BY OUR EMPLOYEE IS ALWAYS OUR RESPONSIBILITY TO REPAIR TO THE CUSTOMERS SATISFACTION. IT IS POSSIBLE THE SERVICE MANAGER IS ALREADY WORKING ON THIS ISSUE SINCE WE CALL EVERY CUSTOMER AFTER THE JOB IS COMPLETE TO ENSURE THEIR SATISFACTION. REGARDLESS, WE WILL DO WHAT EVER IT TAKES TO ENSURE THIS CLIENT IS MORE THAN SATISFIED. THANKS AGAIN TO ANGIE’S LIST! WE LOVE WHAT YOU ARE DOING FOR THE CONSUMER. KEEP UP THE GOOD WORK! MARY JEAN ANDERSON, PRESIDENT WALTER ANDERSON PLUMBING, HEATING & AIR.
RISA S.
03/2007
4.0
water heater repair
+ -1 more
We needed a water heater installed at our rental house. The water heater was leaking and it was Sunday evening, so it was a difficult time. I called a few people from Angies list to get estimates. The estimates were about $900 - $1000. Walter Anderson had a discount for Angies list and was available right away so I chose them. They were very nice on the phone, and did come change the water heater right away. I was a bit unhappy with the pricing, because after he came to the house, the price went up about $250 dollars which I dont quite understand. We had given all the information about the heater already, so it was a little fishy for the price to go up so much. Also, they would not give me the Angies list discount - they said because it was outside of normal working hours. I think they did a good job of installing the heater, Ive not had any complaints. They were nice on the phone and did get the heater installed right away.
Description of Work: We had a new water heater installed.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,444
Response from Anderson Plumbing Heating & Air
FIRST I WANT TO THANK THIS CUSTOMER FOR THE POSITIVE RATINGS IN SIGNIFICANT AREAS. I APPRECIATE THEIR TIME AND FEEDBACK THIS CALL WAS A SUNDAY EVENING AND WAS DISPATCHED AT 8:30 PM. OUR PRICES FOR ANY SERVICE WE PROVIDE ARE FIXED AND DO NOT CHANGE. THIS KEEPS TECHNICIAN HONEST. THE ONLY DIFFERENCE IN PRICING IS THAT WE DO CHARGE AN ADDITIONAL $199.00 AFTER HOURS ON SUNDAYS AND ON HOLIDAYS. I SPOKE WITH THE TECHNICIAN, ADAM, WHO RESPONDED TO THIS CALL. ADAM FELT HE WAS CLEAR WHEN QUOTING OUR PRICE OVER THE PHONE PRIOR TO BEING DISPATCHED. REGARDLESS, THERE IS A MISCOMMUNICATION AND THE CUSTOMER FEELS SHE WAS OVERCHARGED. SINCE OUR GOAL IS ALWAYS 100% SATISFACTION, I HAVE PLACED A CALL TO THE CUSTOMER AND LEFT A VOICE MAIL MESSAGE STATING I WOULD REFUND ANY DOLLAR AMOUNT SHE FELT WAS APPROPRIATE, AND AM NOW AWAITING A RETURN CALL. WE WILL USE THIS ISSUE AT OUR WEEKLY TRAINING MEETING SO SEE WHAT MAY HAVE GONE WRONG AND HOW WE CAN ALLEVIATE THE POSSIBILITY OF ANY FUTURE MISCOMMUNICATION. I WOULD NEVER WANT A CUSTOMER TO FEEL MISLEAD IN ANY WAY. AGAIN THANKS ANGIE’S LIST, WE SINCERELY APPRECIATE A FORMAT THAT BENEFITS THE CUSTOMER, AND AT THE SAME TIME ALLOWS US THE OPPORTUNITY TO IMPROVE OUR SERVICES, GOOD JOB!
ANDREW S.
03/2007
5.0
plumbing
+ -1 more
Terrific. Walter Anderson gave the most competitive quote for a difficult repipe. Our 1950s home, in San Carlos, isnt built like a 1980s "tract" home in North County, where Walter Anderson does alot of their polybutene repipe replacements. The other plumbing outfits (TLC, Larry Hudson, Benjamin Franklin) either wanted to run the pipe on the exterior of the house or charge considerably more, almost double, for the harder task of running new pipe through the walls to the fixtures. The repipe crew and the drywall crew were experts. Walter Anderson has a repipe manager who keeps the project moving along and is the responsive customer liaison when issues come up. Customer satisfaction is their goal, and they work hard at it. Walter Anderson for the repipe was recommended to me by two other people I knew who had them repipe their homes, so I wasnt going in blind. Their "A" rating on Angies List is the real deal.
Description of Work: Repipe for one story 1200 square feet 1950s home(slab leak). Two new shower valves. New pressure regulator. Hot water heater flush. Duct work and venting for clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
AUGUST C.
02/2007
5.0
plumbing
+ -1 more
It did not go great, but I think our story speaks highly of Walter Anderson and their commitment to their clients. The plumber made a mistake when he rebuilt the toilet, and it leaked all over our hardwood floors. Stuff happens, even to the best of companies. We ended up dealing with Mary Jean Anderson, the President of the company. They immediately send out a team to dry out the floor, and when that didnt work, they replaced the entire floor and the moulding. The new moulding scarred the custom Tromploeil paint in the bathroom. Walter Anderson sent out a highly qualified painter/artist and repainted the entire bathroom. It was very expensive and time consuming for Walter Anderson Plumbing to make all of the necessary repairs. They checked in with us every time a task was completed, to make sure we were happy. Despite all of the inconvenience, we will be lifetime customers.
Description of Work: Rebuild a toilet in our guest bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jay P.
02/2007
1.0
plumbing
+ -1 more
As prior note indicated all work left us sad to have contracted with company. Worker was pleasant enough. All work related materials were left on our front porch. We called the company and were assured that someone world be by within the hour to pick up same. This note is being written three hours later. We have placed all materials for safe keeping in our locked garage. (We felt responsible to see that tools were not stolen, or trashed.) We were embarrassed. Our dinner guest was embarrassed. We had been promised that someone would be by to pick up the tools in one (1) hours time. Rep left before 5:00PM. This note is after a call for alerting company to trouble at about 5:00PM; AND the note is being written after 8:00PM. I dont want to be troubled to stay up all night waiting for this companys Rep to come whenever they are able, and I dont want all of his tools to be stolen. Should I have not vouched safe for all their tools? Should I have not called to let them know?
Description of Work: Diagnosed more trouble than we expected. Came, saw, suggested, did work, left and left a mess.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$695
Response from Anderson Plumbing Heating & Air
FIRST OF ALL, WE WOULD LIKE TO THANK THE MEMBER FOR PUTTING OUR EMPLOYEE’S TOOLS IN THE GARAGE FOR SAFE KEEPING. HE IS ABSOLUTELY RIGHT THAT HE SHOULD NOT HAVE TO SIT AROUND WONDERING WHEN AND IF OUR EMPLOYEE WAS GOING TO SHOW UP THAT EVENING TO PICK UP HIS TOOLS. THIS RATING WAS POSTED ON THE EVENING WORK WAS PERFORMED. WE WERE UNAWARE OF THE ISSUE UNTIL THE NEXT MORNING. OUR SERVICE MANAGER CALLED THE VERY FIRST THING IN THE MORNING (9:05 AM AND AGAIN AT 11:30 AM ON THE 20TH) SINCE THE MEMBER'S WERE NOT AVAILABLE, WE LEFT A MESSAGE BOTH TIMES. THE MEMBER DID CALL BACK LATER THAT EVENING AT 9:00PM AND LEFT A MESSAGE WITH OUR ANSWERING SERVICE. LONG STORY SHORT, WE CONNECTED WITH THE MEMBER ON THE 21ST AT 3:40 PM. HE EXPRESSED HIS CONCERN AND DISSATISFACTION. AS SOON AS WE BECAME AWARE OF THE ISSUE, WE REFUNDED $150. IT IS OUR UNDERSTANDING THAT THE MEMBER WAS VERY HAPPY WITH THE FINAL RESOLUTION. THANKS ANGIES LIST-MARY JEA ANDERSON, PRESIDENT
KEN C.
02/2007
4.0
water heater repair
+ -1 more
The work was performed very professionally and the plumber cleaned up completely after the job.
Description of Work: They replaced a 50 gallon water heater and a pressure reducer on the water supply.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JANET O.
02/2007
5.0
plumbing
+ -1 more
Based on the reviews on Angies List, I called Walter Anderson regarding a leak under the kitchen sink. They were very pleasant on the phone (before, during, and after the work was done). I received an appointment at the time I asked for and received a call before each visit, letting me know when to expect the plumber. Unfortunately, the plumber did not have the replacement the first time he came out, but he easily accommodated my schedule with his return visit. Everything was done professionally and, when the hot/cold faucet started leaking after the install of the hot water dispenser, the plumber spent a significant amount of time trying to identify the cause even though he had not touched the faucet during the install. Despite a few unexpected turns in the process, Walter Anderson handled everything very professionally and respectfully.
Description of Work: Leak identified and hot water dispenser replaced.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$480
ALEXANDER A.
02/2007
4.0
plumbing
+ -1 more
Representative was able to come same day at said time. Had scoped out work to be done prior to my arrival 10 minutes later. Provided estimate and performed work as stated. Courteous and efficient. No problems to report.
Description of Work: Removed lawn to repair leaking copper pipe that runs from the water meter to the house. Added foam housing to protect pipe from soil. Replaced lawn.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$980
BEVERLY L.
02/2007
2.0
plumbing
+ -1 more
I called the day after and they were a couple of hours late. The tech didnt tell us the price of the repair. Took 8 or 9 minutes and charged $265. We would never use them again. My husband called back the next day and complained, calling the price a rip-off. We were told we could speak with a customer service representative, but no one ever called.
Description of Work: Garbage disposal stopped up on Christmas day. Unclogged disposal.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$265
Response from Anderson Plumbing Heating & Air
ON 12/26/06 AT 10:40 AM THE MEMBER CALLED. HER SON HAD JAMMED POTATO PEELS DOWN THE GARBAGE DISPOSAL. SHE WANTED THE EARLIEST TIME POSSIBLE. WE GAVE HER A FOUR HOUR TIME FRAME BETWEEN 12:00 NOON AND 4 PM. WE NOTIFY OUR CUSTOMERS A HALF HOUR BEFORE THE TECH ARRIVES. WE ALSO SHARE WITH THE CUSTOMER THAT THEY NEED TO ANSWER THAT PHONE CALL IN ORDER TO CONFIRM THEY ARE AVAILABLE. BETWEEN 12:32 AND 12:42 WE CALLED SEVERAL TIMES. EACH TIME WE CALLED, WE RECEIVED A BUSY SIGNAL. WE WERE UNABLE TO VERBALLY CONFIRM SO WE SENT THE TECH ONTO THE NEXT CALL. THE CUSTOMER WAS CALLED AGAIN WHEN THE TECH BECAME AVAILABLE. THE PHONE WAS ANSWERED SO WE SENT THE TECH TO THE HOME. THE GPS SYSTEM ON OUR TRUCK INDICATES OUR TECH ARRIVED AT THE HOME AT 2:28 AND LEFT 42 MINUTES LATER AT 3:10. PER OUR ANGIE'S LIST COUPON, WE WAIVED THE $42 DIAGNOSTIC FEE. OUR CUSTOMERS ARE GIVEN A PRICE PRIOR TO STARTING ANY WORK SOMETHING THAT IS SHARED WITH THEM AT THE TIME OF THE APPOINTMENT. WE ALSO INFORM THE CUSTOMER AT THAT TIME THAT WE HAVE A 100% SATISFACTION GUARANTEE. WE PERFORMED OUR REGULAR QUALITY CONTROL CALL TO THE MEMBER ON DEC 27TH WITH NO MENTION OF DISSATISFACTION. HER HUSBAND DID CALL LATER THAT DAY AND INDICATE DISSATISFACTION WITH THE PRICE. HE WAS ASKED IF HE WOULD LIKE TO SPEAK TO A MANAGER AND HE DECLINED. WE ARE PROUD OF OUR A RATING ON ANGIE’S LIST BASED ON THE REPORTS OF 79 CUSTOMERS. WE WOULD BE HAPPY, AT THE MEMBER'S CONVENIENCE, TO DISCUSS.
MICHAEL W.
01/2007
5.0
water heater repair
+ -1 more
Slightly more expensive than I liked, but friendly and quality service made up for it. Would definitely use them, and specifically Adam, again.
Description of Work: Replaced old water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
RAY G.
01/2007
5.0
plumbing
+ -1 more
At start of the job, they protected all floors and stairs. They cleaned after themselves everyday. They put all new piping in the house rerouting pipes in between floors and completely bypassing the slab. They used American made cooper pipes grade "L". Cosme and Jerry "the plumbers" did the repipe of 3 baths, kitchen and two hose bibs (13.5) units in 4 days. The drywall was done in another 4 days. They used rigids pipes when possible and flexible pipes when needed. This company did a good job with our repipe. The only thing that I did not like is that they left pipes exposed under the kitchen sink instead of putting them behind the wall as it was previously.
Description of Work: The work entail repipe of the entire house. We did quite a bit of research prior to hiring this company. We started by just looking to repipe the pipes under the slab (we had a slab leak). After learning more about the process we decided to do a complete job where all the pipes are taken out. Also, we looked for a company that would use grade "L" American made pipe since we believe the quality was better. We got bids from ARS, Albert, Master Serv and a local plumber. We found that we need to go with a company that does repipes every single day. Walter Anderson offered a bid of about $7800 for the work with a free Walkins regulator and a free recirculating pump (great feature) after a $500 rebate coupon since they did the work during the Christmas holidays. They also do spread out payments for 12 months interest free. Instead of the interest free payments they lowered the cost by 5% (which is the amount they pay a financial company to offer interest free program).
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,400
F LEE S.
01/2007
5.0
plumbing
+ -1 more
Daniel Bell did the work and he was very careful about keeping the mess to a minimum. He put drop cloths down from the back door to the work area and in both rooms where he was working. He also warned us about the dust that would be caused by cutting a hole in the wall so we could cover the furniture and close adjacent doors. He is a hard worker and did a great job. We were also impressed that the work was done the same day we called.
Description of Work: We had a leak in the cast iron pipe under the sink and behind the wall in the bathroom. The work involved cutting a hole in the adjacent bedroom wall to access the problem, and then replacing the P trap and tee and dropping the pipe through the floor to underneath the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,185
SUSAN N.
01/2007
5.0
plumbing
+ -1 more
I was not present but I believe the repairman was pleasant and came on time, as agreed and did the work competently.
Description of Work: Replaced dishwasher supplied line and 3/8 connector to dishwasher to repair leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
PHYLLIS B.
01/2007
5.0
heating & air conditioning/hvac
+ -1 more
The crew who installed the new furnace and air conditioner, Ramon & his helpers, Richie & Juan, were excellent. They did their work quickly & efficiently. Because management had made a mistake, they had to come back and redo part of it. When they encountered problems, Ramon insisted on working late into the evening, rather than leaving the job unfinished. They carefully protected carpets & furnishings with tarps and plastic. They actually cleaned up after themselves, not perfectly, but better than any of the many other contractor crews I have had in my homes over the years. They were pleasant to have around and considerate of us. We were quite happy until we found the energy rating stickers (left lying outside). We were shocked to see that both furnace and A/C were at the lowest acceptable rating. Anderson reps explained that they had modified the furnace to make it more efficient. They replaced the A/C with a different, substantially more expensive model, at no extra charge.
Description of Work: We had used Walter Anderson Plumbing (now part of the Anderson Family of Companies) several times and had always been happy with them. The house we bought 4 yrs ago still had the old galvanized pipes running through the attic and needed complete re-plumbing with all new copper pipes. We took bids, then hired Anderson to do the job. We also had talked about replacing the cheap, inefficient, inadequate furnace the previous owners had installed and adding air conditioning. Anderson had recently purchased One Hour Air Conditioning & Heating (a Maytag company) and offered us a discount if we had that done at the same time as the re-plumbing. We agreed, and I think it was a good decision. The only problem was that there wasn't enough communication about the units to be installed. We normally research things ourselves. In this case, we simply told the Anderson rep that we wanted our furnace and A/C to be as quiet and as energy efficient as possible. They selected models without consulting us.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Heating Oil,
Dryer Vent Cleaning,
Wells and Pumps
FAQ
Anderson Plumbing Heating & Air is currently rated 4.5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Anderson Plumbing Heating & Air accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Anderson Plumbing Heating & Air offers free project estimates.
Yes, Anderson Plumbing Heating & Air offers eco-friendly accreditations.
Yes, Anderson Plumbing Heating & Air offers a 5% senior discount.
Yes, Anderson Plumbing Heating & Air offers emergency services.
Yes, Anderson Plumbing Heating & Air offers warranties.
Anderson Plumbing Heating & Air offers the following services: Plumbing, Sewers & Drains, Heating, Air Conditioning, Indoor Air Quality, Replacement & Repair, Water Heater Install, Tankless Water Heater, Kitchen Sink Clogs, Bathroom Clogs, Drain Clearing, Water Filtration, Slab Leaks, Sewer Line Install