Access Professional Systems

Our large, heavy ornamental access gate used different remotes than our garage doors. In addition, it sometimes froze open and had to have the power recycled to resume operation. Finally, the remotes did not operate the gates as we desired.. APS came out the day after I called them and fixed the operation of the gate, but needed to order a new receiver for the gate motor so that the garage door remote would also work with the gate. They called the very next day and came out with the new receiver. The gate now works well and is much more useful for us. The gate technician was very competent and easy to work with. I would recommend APS to other members who need work on large entry gates.

We've tried calling this company who did the initial install every day for the last week. We keep getting the runaround. Every time we call we're told the technitian will call us that day and there is nothing. We're told he has a Dr appt, he's busy...etc. My husband went as far as telling them and quot;if the job isn't expensive enough for you, or you just don't want my money for some reason, just tell me and I'll call someone elseand quot;. At that he was told they would call us back at the end of the day and let us know if it was worth it to them....and no call. If the job was too small for them (a repair of $300-$400) they could have let us know from the start. There are plenty of business who would like work. Shame on your for treating customers this way!