I called Window Genie and got (I reckon) their answering service, to whom I gave my home address, my e-mail address, and a description of the work I wanted done. That evening, I received a message in my inbox, with a quote. Apparently they had looked up my home address and found my home's size, and the quote was based on that. I was also quoted an Internet/Yelp discount, I wonder if the phone number in the Yelp database is one of several, so that if someone calls that number, they know that the person had found them on Yelp. The next day I called the number in the e-mail message, and had the most delightful conversation with Lisa about the details of the work to be done. She scheduled me for about two weeks out, "between 2 and 4." I got a reminder phone call the evening before the work was scheduled. Marcellino and Eric called when they had finished their previous job, and arrived here at 1:30. No problem. After a brief introduction, they went right to work. They climbed up on the roof and acquainted themselves with the lay of the land, then got down to actually cleaning the gutters. I haven't checked the gutters myself, but based on how they filled the 64-gallon yard-waste bin with leaves and needles, I'm sure everything is fine. Note: absolutely NO debris from the gutters was left lying on the ground. They even went above and beyond the call of duty and wiped most of the dirt off the top of a garden window that is almost inaccessible. They offered to clean the solar panels using a brush and deionized water, but I declined.
Description of Work: Clean gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
corlyn A.
06/2016
4.0
window cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert D.
05/2016
3.0
window cleaning, replacement windows
+ 0 more
unknown
Description of Work: No comments
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$538
Lynda M.
01/2016
5.0
window cleaning, replacement windows
+ 0 more
unknown
Description of Work: Cleaned windows, 2/3 both sides, cleaned screens. Did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Joanne D.
11/2015
5.0
window cleaning
+ -1 more
unknown
Description of Work: Worked hard. Did a great job. The job was bigger than they expected - and harder and while they commented on that, they honored the quoted price. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rita B.
08/2015
5.0
window cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Tom D.
07/2015
5.0
window cleaning
+ -1 more
unknown
Description of Work: Super, I am presently out of town, and do not have some of this info with meTom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karolyn G.
10/2014
5.0
window cleaning
+ -1 more
Fantastic, workers were friendly, knowledgeable and professional. The job was done to more than my satisfaction.
Description of Work: Window washing inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
John H.
08/2014
5.0
window cleaning
+ -1 more
He cleaned inside first, offering to take off his shoes. then did all the outside work, leaving no mess.
Description of Work: Provider cleaned all windows inside and out including storm door and screens. He did an excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Judith D.
06/2014
5.0
window cleaning
+ -1 more
family business: owner came to the house for advice and an estimate, his wife set up appointment and called back for an evaluation, son-in-law headed the cleaning team timely, professional, honest, friendly - returned to help with a problem would recommend to anyone, and would call them in the future
Description of Work: interior & exterior window cleaning, screens, and 2 skylights house (pressure) wash
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Windows,
Gutter Cleaning,
Windows - Safety & Security Film,
Window Treatments,
Window Tinting,
Pressure Washing
FAQ
Window Genie of Tri Valley is currently rated 4.7 overall out of 5.
No, Window Genie of Tri Valley does not offer free project estimates.
No, Window Genie of Tri Valley does not offer eco-friendly accreditations.
No, Window Genie of Tri Valley does not offer a senior discount.
No, Window Genie of Tri Valley does not offer emergency services.
No, Window Genie of Tri Valley does not offer warranties.