They are terrific! They helped with the choice of the tile and actually let me change the tile as it hadn't been shipped yet. I will use them again. They don't deliver but I rented a truck from Home Depot and it was not a problem?and probably cheaper than a delivery.
Description of Work: I purchased bathroom floor and wall tile. They helped me choose the right tile for the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Robyn M.
05/2014
5.0
ceramic tile
+ -1 more
My general contractor handled the actual purchase and delivery of the floor and backsplash tile for our kitchen remodel, but Russ at Western Tile was extremely helpful throughout the selection process. He let us borrow many samples over the course of a few months prior to starting our kitchen remodeling project. He even ordered several samples for me if the ones I saw in catalogs or online were not available in the store, and it never took more than a few days to get what I was looking for. Russ is valuable from a design standpoint as well; he showed us some of the more interesting, new products that might work with our ideas and aesthetic, and he helped with grout selection and sealing products when it came to the floor tile. It's great to see what is available in the world of tile from the internet, but a brick and mortar store like Western Tile, with knowledgeable and easy-going people like Russ to help, are invaluable in the renovation process. Our tile came without a problem and looks great, and after a full year of using our kitchen, the floors and backsplash still look great and have served us well. Western Tile is a great local resource!
Description of Work: Supplied floor and backsplash tile for a kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Nancy A.
07/2012
5.0
ceramic tile
+ -1 more
The tile for the living room was about $1000 and the tile for the bathroom would be around $800.
Description of Work: I used Western Tile Design Center twice. I used them in June to tile my floor and we used them last week to order some tiles for our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Steven L.
05/2011
5.0
ceramic tile
+ -1 more
No story, just a good tile store that carries supplies for the pro and DIY'er. The brands they carry are top of the line too. If Home Depot doesn't have it, this store will. Even if Home Depot DOES have it, these guys will actually provide customer service and answer any questions you may have.
Description of Work: I have shopped at Western Tile for several years now. The guys working at the store are down to earth and they carry lots of tile. One time I ran out of tile in the middle of a job, and I called Russ to get another box. He didn't have it in stock, but they ordered it from Porcelanosa in San Jose, and arranged it so I could just go and get it that day. He's done the same for me with caulk too. They're very helpful, and will assist with design questions too. Their prices aren't too bad, and they carry all the major brands plus others I've never heard of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNE G.
10/2005
4.0
ceramic tile
+ -1 more
THE EMPLOYEES WERE VERY HELPFUL, LETTING US CHECK OUT TILE SAMPLES. WHEN CHOICES WERE MADE THEY ALSO ASSISTED US IN PICKING GROUT TO MATCH OUR SELECTIONS.
Description of Work: INSTALLED TILE IN BATHROOM AND KITCHEN - CERAMIC AND GLASS TILES. HELPED US PICK OUT COLOR AND TEXTURE
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
MIKE B.
07/2005
4.0
flooring contractor
+ -1 more
STEVE AT WESTERN TILE WAS GREAT. HE ARRIVED ON TIME and INSTALLED THE TILES AS REQUESTED. HE WAS VERY INFORMATIVE and TOOK PRIDE IN HIS WORK. THE TILES ARE BEAUTIFUL.
Description of Work: WE HAD 13 X 13 BORGOGNA AND 20 X 20 BORGONA TILES INSTALLED IN THE ENTRY WAY & HALL.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$352
SARABETH M.
07/2005
5.0
ceramic tile
+ -1 more
THIS COMPANY WAS VERY HELPFUL IN HELPING ME FIGURE OUT THE PLACEMENT AND LAYOUT OF THE TILE PATTERN. THEY WERE ABLE TO GIVE ME A LOT OF INFORMATION ON THE PROPER INSTALLATION OF THE TILE.
Description of Work: THEY HELPED ME DESIGN AND LAYOUT A TILE PATTERN FOR A SHOWER SURROUND INSTALLATION.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$254
STEPHANIE L.
07/2005
5.0
ceramic tile
+ -1 more
PICKING OUT TILE IS HARD. THE EMPLOYEES AT WESTERN TILE WERE SO HELPFUL. THEY ALLOWED ME TO BRING HOME AS MANY SAMPLES AS I WANTED. THEY ASKED ME TO BRING IN CARPET SAMPLES SO THAT THEY COULD AID IN THE SELECTION. I WENT THERE FOR ALL OF MY FLOORING/MARBLE NEEDS.
Description of Work: WE WERE LOOKING FOR TILE FOR OUR DOWNSTAIRS & THE 2 BATHROOMS UPSTAIRS. WE PURCHASED OUR TILE FROM THEM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
KIM F.
07/2005
5.0
flooring contractor
+ -1 more
THE TILE STORE WAS EXTREMELY HELPFUL. WE BROUGHT IN OUR FLOOR TILE TO FIND A COMPLIMENTARY STONE THAT WOULD GO WITH OUR COLOR SCHEME. THEY GAVE ME SEVERAL OPTIONS AND I WAS ABLE TO TAKE THE SAMPLES HOME TO LOOK AT THEM IN THE ACTUAL SETTING.
Description of Work: WE PURCHASED STONE FOR OUR FIREPLACE AND HAD THE ENTIRE AREA REFACED AND BUILT OUT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Fireplaces
FAQ
WESTERN TILE DESIGN CENTER is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 9:00 AM - 3:00 AM
No, WESTERN TILE DESIGN CENTER does not offer free project estimates.
No, WESTERN TILE DESIGN CENTER does not offer eco-friendly accreditations.
No, WESTERN TILE DESIGN CENTER does not offer a senior discount.
No, WESTERN TILE DESIGN CENTER does not offer emergency services.
No, WESTERN TILE DESIGN CENTER does not offer warranties.
WESTERN TILE DESIGN CENTER offers the following services: TILE FOR FLOORS, WALLS AND COUNTERTOPS.