Moore Mechanical Heating & Air Conditioning

Ron & Anthony from Moore Mechanical was a pleasure to meet and work with today. They inspected and tested our 3 year old HVAC system. The routine maintenance program goes a long way.. Great people and great company to have chosen for our heating and cooling needs. Five Stars! Thank you!

Perfect service. Very clean, technician wearing protective clothing including a mask. All prices were up front before work was done. Just before they arrive a text is sent with a picture of technician letting you know they are on the way. I would definitely use them for all my heating and air again. Excellent service

Excellent - provided email quotes of optional solutions.

Badly. Moore Mechanical attempted to write a bait and switch contract at an inflated price to enrich Moore by taking money from my pocket. I asked for a Generac Generator model 7210. Kevin B. came out for the estimate and wrote the contract. He brought an electrician. Kevin switched me to a Honeywell generator model 7213 as, Moore has a better relationship with Honeywell. Nothing was said about cost or how it would benefit me. Kevin said a Honeywell generator model 7213 is the same as Generac model 7213, except it is branded as Honeywell and is Honeywell's product. I found this to be FALSE. It is the same as a Generac model 7209 which costs about $600.00 less and doesn't come with a Transfer Switch which Moore has to buy separately and put in the contract as an equipment item with no cost showing. The contract total sum was $25, 049.00. There were no other costs shown in the contract to allow me to add up the costs to equal the total sum. The contract wanted payment of 50% at signing of the contract. $12,524.50 at signing. The generator would not be available for about 3 months. Moore wanted to keep $12,524.50 for about 3 months. The California State Licensing Board (CSLB) requires $1,000.00 or 10% of the contract, whichever is less as the initial cost. I feel it is attempted extortion. When I asked Kevin B. to comply with the requirements of the CSLB by changing the initial cost, by inserting my cost of all equipment shown, including the generator itself, I received an email from Owner, Steve Moore saying he withdraws the contract. If you want a company that would enrich itself to Elite status, if you didn't know any better and trusted them while they were taking money from your pocket and making your poorer, then Moore Mechanical is your company.

It was excellent and an excellent provider, very highly recommended. They have a very kind staffs.

Zero response to my phone call. I’ll never call them again. I fixed it myself. Angies List was useless.

The showed up and diagnosed our problem as a defective thermostat. They offered to replace it for us but said that it was easy to do it yourself (which is what we elected to do). They had also repaired our AC two years ago. It was a pleasure working with them both times. Will use again.

UPDATE 9/12/2018 Steve Moore never gave me a call and I have never spoke with him. This company tries to upsell you and/or will not give you too much time if you're an educated consumer.

I scheduled an appointment. for a week out..temperature was very hot...they called and cancelled at the last minute and could not reschedule for two weeks...so I found someone else.

Another company told me I needed minimum $3,000 repair; suggested I buy a new system for $10K to $20K. Did not troubleshoot properly or were deliberately misleading me. Called Moore Mechanical. Jorge fixed the problem in 10 minutes for a cost of $250; simple repair. Now I'm moving my maintenance plan to Moore and won't work with anyone else.

They know their stuff very, very well. Kevin Bradley and team did an amazing job installing whole house humidifier at our place. Kevin did a thorough walk through, suggested us the right humidifier, the team installed it very, very professionally. They made sure everything worked perfectly with our two Nest thermostats, thoroughly tested the entire system. They even stopped by later to do adjustments and fine tuning. Last but not the least, they charge a very very fair price for the kind of quality work they do. We shopped around and interviewed a few HVAC companies before hiring them; no one even came close in terms of the knowledge and professionalism. I would highly recommend them for any HVAC work you may need. They are very honest and very reliable.

Although in the end I decided not to go ductless - ended up with a portable - they gave me the clearest explanation of what needed to be done and their price was fair. They were very honest in their assessment and that was much appreciated. if I had decided on a ductless system i would have used them

The bid was too high and I didn't use them, and I didn't use anyone else either. I thought they were really professional and they had really good ratings. I just thought they were more expensive than other companies. The scheduling was easy, the communication was good and I got the estimate right away.

Great! I can't speak highly enough of Kevin who did the estimate. I got other estimates, but Kevin was the only one who took the time to thoroughly inspect my home to determine what was the best way to fix some issues that I wanted addressed with the new installation. He was patient with all of my questions before, during and after the installation. The installers were awesome, as were the people in the office.

I have a service plan. They are very good.

They did new ductwork and all new vents to went to the plan of the new furnace. I have used them since with a annual service plan.

Moore Mechanical was able to connect me to a technician, Shawn, who was kind enough to explain what to look for and what to expect for the problems I was experiencing. I'll give my provider another chance, but if they still can't fix the problem I'll pay the $95 service fee and have Moore mechanical look at the problem.

Done in one day, at a reasonable cost. A test of efficiency is performed afterward by a separate company, and the tester said they did a quality job. We are very, very happy with the result.

They were professional, they were on time, and they cleaned-up after themselves.

Everyone who came was beyond friendly and professional. The finished work is perfect- no complaints! One little wrinkle came up and Vince, our sales person, went out of his way to make it right. He even thanked my mom who was helping let workers in and out of our home. Not the cheapest bid I had received but I am very confident that I have a system that will last!

The quote process when very well. I called they came out they were on time, they were courteous. Everything went well. We didn't go with them because they solution that we wanted wasn't one they offered. But it was all amicable. There was nothing wrong with their service. I think depending on our needs we would use them in the future.

They were very busy and it took about a week for them to get here. It was wonderful once they got here. They had it running in no time. Price was fairly reasonable. My furnace is working fine. They responded very quickly.

The tune-up went fine. They found that a capacitor had to be replaced. They charged me $134 to replace a part that cost about $8-12. I think that is excessive since I already was paying $304 for the tune-up and it did not require another visit.

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Very professional front office interaction over the telephone.  Very prompt reply to questions, etc.  Service person was very professional and knowledgeable.  I am a happy customer and highly recommend Moore Mechanical.