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SERVPRO of Downey

Mold Testing & Remediation, Water & Smoke Damage

About us

SERVPRO OF DOWNEY services all of Orange & Los Angeles Counties. Our crews are IICRC/Clean Trust CERTIFIED and SPECIALLY TRAINED to deal with damage caused by WATER, FIRE, SMOKE, MOLD... We even do ROOF TARPS & BOARD-UPS. We are a FULL SERVICE emergency and restoration service provider, with an emphasis on "SERVICE"-DEPENDABLE, RELIABLE & TRUSTWORTHY. No matter how big or how small your problem is we'll get there FAST (our average response time is less than 38 minutes) and we will make sure you and your problem are taken care of... if we can't we'll refer someone who can. DID YOU KNOW? SERVPRO of Downey is a national company with over 1600 franchises. Each franchise is independently owned and operated, usually by great people. SERVPRO of Downey is no different in this respect, BUT we are very different when it comes to "SERVICE"... No one will want your business more than us, but the difference with us is that we will continue to try and earn your trust and confidence even after the contract is signed. No waiting around for someone to show up - When we give you a start time we show up at that time! No feeling like you are out of the loop - We keep you informed throughout the entire project. No pricing surprises - We put it in writing. We guarantee our work for 5 years! We are also insured up the Wazoo, so you can have peace of mind.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage, Smoke Damage, Fire Damage, Mold Remediation, Pack-Outs, Pack-Backs, Content Cleaning, Inventory management, Roof Tarping, Board-Ups, Flooring Installation & Repair (specializing in hardwood), Drywall, Painting, reconstruction and restoration.

Services we don't offer

Electrical, Masonry, plumbing, asbetos abatement, lead abatement

Amenities

Senior Discount

12%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Wolfgang W.
04/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thom H.
03/2012
5.0
Servpro of Downey came in and from the very beginning they made us feel like they were going to take care of and quot;usand quot;. They were wonderful, always trying to save what could be saved, but taking time to explain the process. Whenever they needed to demo something they made sure to put plastic on everything they even build a containment with a machine that cleans the air, then they wiped everything down EACH day before they left. When there part was done they coordinated with our insurance company to make sure that the next company was ready to come in behind them. They always seemed concerned about the inconvenience this experienced caused us. I have had 2 water losses in the past 5 years, both jobs were handled by a Servpro franchise, but not all franchises are created equal, Servpro of Downey was and quot;THE BESTand quot;. I told my family and friends to only use Servpro of Downey if they ever have a problem.
Description of Work: SERVPRO OF DOWNEY took care of me and my family during a major water loss. Their customer service rep (Carl) was extremely comforting and compassionate toward our needs as well as our comfort. He walked us through the entire project. The service crew were also clean cut and professional (Steve & John). They were also very considerate of our needs and personal items. They made every effort to keep us informed of the process and progress. Our project took several days and we LOVED that they always showed up when they said they would - What a RELIEF to not have to wait around!! :) They entire crew was extremely knowledgeable and willing to do 'anything' to make us happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    12001 Woodruff Ave A & B, Downey, CA 90241

    www.servprodowneyca.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    SERVPRO of Downey is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    SERVPRO of Downey accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    No, SERVPRO of Downey does not offer free project estimates.
    Yes, SERVPRO of Downey offers eco-friendly accreditations.
    No, SERVPRO of Downey does not offer a senior discount.
    Yes, SERVPRO of Downey offers emergency services.
    No, SERVPRO of Downey does not offer warranties.
    SERVPRO of Downey offers the following services: Water Damage, Smoke Damage, Fire Damage, Mold Remediation, Pack-Outs, Pack-Backs, Content Cleaning, Inventory management, Roof Tarping, Board-Ups, Flooring Installation & Repair (specializing in hardwood), Drywall, Painting, reconstruction and restoration.
    Electrical, Masonry, plumbing, asbetos abatement, lead abatement

    Contact information

    12001 Woodruff Ave A & B, Downey, CA 90241

    www.servprodowneyca.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM